Oh no, its another slow connection thread :)

[Sebby]

I'm not certain how non-NTE5s are setup to be honest.

From what you've just said (about the noise going when the router is unplugged) it sounds like it could simply be a filter problem. Have you got good filters on every socket?

[Simon]

I can't help you any more than these guys, but    Kev.  Providing it's a working one (is it new?), a 2700 is at least one step in the right direction.  Some have had bad luck, but many people have them on here, and have reported improved performance over their old router. 

[k3v]

Ive got an ADslnation on the extension with the  router upstairs and one of two filter that came with my router downstairs on the master, they work equally as bad/good

[k3v]

I can't help you any more than these guys, but    Kev.  Providing it's a working one (is it new?), a 2700 is at least one step in the right direction.  Some have had bad luck, but many people have them on here, and have reported improved performance over their old router. 

thanks for the welcome. It was after reading this forum that i decided to get one. I have a 2 wire intelligent gateway 1800 at the mo, so hopefully it will be an improvement.

Im looking for some info on master socket wiring, then ill pull the wires.....
Whats the chances pf Bt finding out if I swapp the master socket for a filtered one, i wonder

edit: If i put a filtered master socket on then would I only be able to connect the router to the master socket? this would be no good

[Sebby]

thanks for the welcome. It was after reading this forum that i decided to get one. I have a 2 wire intelligent gateway 1800 at the mo, so hopefully it will be an improvement.

Im looking for some info on master socket wiring, then ill pull the wires.....
Whats the chances pf Bt finding out if I swapp the master socket for a filtered one, i wonder

The problem is, Kev, that you can't fit the ADSL Nation XTE-2005, which is the one that terminates the ADSL signal where the line enters the house, and sends only the telephone signal to the extension wiring. If you fit an ADSL Nation XTF-68 or XTF-85, it won't make any difference; imagine these are just like microfilters, except a socket version.

Ideally, BT would fit a NTE5 for you, then you could fit a XTE-2005. Some have had success at getting one fitted by telling BT they want to fit extension wiring (as legally you're not allowed to touch the type of master socket you have, whereas NTE5s were designed so that we could add extension wiring without touching BT's line).

[k3v]

I see. I think ill just have to remove the wires and take it from there.

Is it possible i could get a nsty shock from the main telephone cable?

[Inactive]

Welcome k3v, it is possible that your problem is related to your ISP, doesn't F2S have a help forum like this?

If they do, you may be better off asking questions there.

[Simon]

Ah, but now he's here, In, there's no escape until he joins IDNet. 

[Inactive]

I don't see much enthusiasm in that direction from him/her Simon, time will tell.

[k3v]

I don't see much enthusiasm in that direction from him/her Simon, time will tell.

F2S do have a forum, ive already posted on it and didnt get answers which were as helpful as on here....
As for joining, honestly, i'm not sure. Ive got to do some research. Do Idnet charge if you go over the limit? F2S have never charged me, but I don't go over all the time

[Lance]

The charge is £1gb over, and yes they do actually charge it. They do provide warning emails if you are looking likely to go over your limit and your can sign up for a RSS feed which updates day with the off and on peak useage, as well as the projection for the month.

From what yo've already said, you have a 20gb limit and occasionally go over. This would mean that on IDNet, the closest package for your needs is the Home Max package and this has a 30gb limit so hopefully you shouldn't go over it that often!

[Rik]

It sounds correct. Disconnect the orange wire on 3 from all sockets and marvel at how much better your signal is.

[Ann]

What I would do.. but I always take the easy way out.. is to complain to BT that the line is noisy and also that their wiring has been tampered with by the previous owner and get them to come and fix it.  Be really nice to the engineer and he'll fit a new NTE5 that you can then play with.

But I have had the same degradation of synch speed as you.  I used to synch at the highest possible then it went down a bit and now it's gone down a lot.  It's likely to be BT that have ruined my line as I have done nothing.  So it's likely that you'll never get it as good as it once was but noise on the line is definitely bad news.

[k3v]

hi

ive taken out the extension wiring, the router is in the master, i can hear definite noise which stops when i unplug the router, its also on a brand new filter from my new 2700 hgv which has turned up.

DSL Line (Wire Pair):  Line 1 (inner pair)

Protocol:  G.DMT

Downstream Rate:  3872 kbps

Upstream Rate:  448 kbps

Channel:  Interleaved

Current Noise Margin:  11.5 dB (Downstream), 22.0 dB (Upstream)

Current Attenuation:  22.5 dB (Downstream), 18.0 dB (Upstream)

Current Output Power:  19.5 dB (Downstream), 12.0 dB (Upstream)

DSLAM Vendor Information:  Country: {B5} Vendor: {TSTC} Specific: {0}

PVC Info:  0/38



Internet Connection Details

[Rik]

What does the noise sound like? Normally, if it stops when you unplug the router, it suggest a poor or faulty filter. The ADSL Nation xf-1e is about the best 'soap on a rope' filter there is, so it might be worth trying one. http://www.adslnation.com/products/xf-1e.php

Your noise margin seems to have been raised, but your sunc speed is still very low for that attenuation. Make sure it's not a filter issue (try putting two in series) and if it persists, raise a fault through your ISP.

[k3v]

Hi, the noise is just a low, static sounding noise. How do I put two in series? Does the first one not filter the adsl out of the second? dont see it being the filter because I have tried 1 adslnation face plate and 3 BT filters.

[Lance]

My old linksys router used to put noise onto the line. At first I thought it was the filter playing up so tried a couple of different ones. In the end I got another router and tried that in it's place and lived happily ever after. So, if you could maybe borrow a router from a friend, trying that my be useful.

[Rik]

I presume you're hearing the noise on the phone? It's the phone I was talking about double filtering - you are right, the ADSL would need to connect to the first filter (the ADSL side is, in fact, unfiltered). If you are hearing the noise on the phone, is it when you've dialled 17070 and done the quiet line test (option 2)?

It may not be the filter, but before you ask for a BT visit you want to be sure, otherwise you are potentially looking at a bill of £160+.

[k3v]

DSL Connection Details
DSL Line (Wire Pair): Line 1 (inner pair)
Protocol: G.DMT Annex A
Downstream Rate: 5824 kbps 
Upstream Rate: 448 kbps 
Channel: Interleaved
Current Noise Margin: 15.0 dB (Downstream) 24.0 dB (Upstream)
Current Attenuation: 34.2 dB (Downstream) 18.5 dB (Upstream)
Current Output Power: 19.8 dBm (Downstream) 11.9 dBm (Upstream)
DSLAM Vendor Information: Country: {0xB5} Vendor: {TSTC} Specific: {0x00}
PVC Info: 0/38


Hi the above is from my 2700 hgv router which I have just set up... the attenuation has gone way up!! the noise is still on the line, its not bad and it doest worry me all i'm bothered about is improving adsl not voice calls

[Lance]

Those stat's look better and more realistic. Basically your sync has gone up significantly and it seems your margin is set at 15db. For your attenuation, these figures look about right. We will now need to see if your connection is stable with the 2wire router.

Whilst your not worried about improving the voice, often the fault (if there is one) will affect both. I would suggest reporting noise on the line to BT as a voice fault and see what they say.

[k3v]

The noise stops as soon as you unplug the router, which i imagine would be the first thing BT do, the second would be give me a big bill i'm stuck now

thanks for your help, i do live close to the exchange btw

Line 1 (inner pair)
Protocol: G.DMT Annex A
Downstream Rate: 4864 kbps 
Upstream Rate: 448 kbps 
Channel: Interleaved
Current Noise Margin: 13.0 dB (Downstream) 22.0 dB (Upstream)
Current Attenuation: 35.3 dB (Downstream) 19.0 dB (Upstream)
Current Output Power: 19.8 dBm (Downstream) 12.1 dBm (Upstream)
DSLAM Vendor Information: Country: {0xB5} Vendor: {TSTC} Specific: {0x00}
PVC Info: 0/38


the stats on my other router seemed to go up and down wildly over time, by that i mean it would be around 4 at night then drop to 1 in the morning

[Sebby]

So the noise is now happening on 2 different routers (albeit the same make)? I still think it's the filters, but if you've tried different ones, you're going to have to let BT take a look.

[Lance]

Have you got any other sockets you could try the router at? I'm wondering if the socket itself is faultly in some way.

I take it all you did between these different stats was unplug and plug back in?

[k3v]

yes, all i did was unplug/plug back in. the only other sockets available are the ones if i put the extensions back on the rear of the master socket. im gonna have to get BT out now, i think. its beyond me. thnkas for everyones help.  ill report back 


kev

[Lance]

IDNet may be able to offer some advice and may be able to think of something we haven't. It seems strange that the noise stops when you unplug the router, even though you have changed the filters.