Jill's speed

[Rik]

OK, found it.

http://www.idnetters.co.uk/forums/index.php?topic=2889.msg42644#msg42644

IP profile for your line is - 3500 kbps
    DSL connection rate: 448 kbps(UP-STREAM)  4224 kbps(DOWN-STREAM)
    Actual IP throughput achieved during the test was - 3237 kbps

June 18, 2007

Your sync speed has dropped to roughly a quarter of what you were achieving. That's either a line fault or an issue with your internal phone wiring, or possibly router. If you're satisfied that the latter two are OK, then give IDNet a call and ask them to test your line.

[J!ll]

That's great! thanks, Rik  the wiring was done by BT not too long ago, just wondering if it may be the router?  Jack and Jill  will have a think 

[Rik]

Well, if you've got an NTE5 master, try the test socket behind the faceplate.

[Sebby]

Yep, the best way of checking, Jill, is to try the test socket. That usually makes it clear whether it's BT or internal wiring.

[J!ll]

Do what?  should I have another drink?!

[Rik]

Does the master socket have a removable portion on the faceplate, Jill. If so, remove it and you will see the test socket behind it.

[Sebby]

Does it look like this? If so, you'll see from the picture that the front plate comes off and there's a socket behind - the test socket.

[J!ll]

Yep it does, have a splitter? attached for phone/pc, and yest I do know how to use a screwdriver! trouble is what will be the damage? 

[Rik]

Nothing, Jill. Just remove the faceplate - that will disconnect all your internal wiring. Plug the router into the test socket and check the speed there. If it shoot up, the problem is with the faceplate or your internal wiring. If it doesn't, then there has to be a line or equipment fault on the BT side. Contact support with the old and new speed test results and ask them to test.

[J!ll]

Done here it is:

Test1 comprises of Best Effort Test:  -provides background information.
    IP profile for your line is - 1000 kbps
    DSL connection rate: 448 kbps(UP-STREAM)  1152 kbps(DOWN-STREAM)
    Actual IP throughput achieved during the test was - 911 kbps

[Rik]

OK, it's not your wiring, time to call IDNet.

[J!ll]

Can I email them? sorry not feeling too good

[Rik]

Yes, send them the two speed tests now, plus the earlier one, point them at this thread if they want to check it.

[J!ll]

Thanks, done, already have a generated reply.

[Rik]

Keep us posted.

[J!ll]

Nothing 

[J!ll]

What about this ring wire stuff? I didn't check that! 

[Rik]

Your figures were the same from the test socket, Jill, so the ring wire isn't an issue.

[J!ll]

Reply:

I have been looking at your tread on the idnetters forum, your connection is not performing brilliantly, although at the moment your line looks a little long according to the attenuation, can you connect the router and a different filter into the test port behind your main socket for me and let me know when you have done this and i will continue working on it for you.

Kind regards

James
IDNet

Do you think I can find another filter!  may have to go and buy another.

[Malc]

Reply:

Do you think I can find another filter!  may have to go and buy another.

Note - Not a coffee filter 

[J!ll]

Don't start  they will be in a box somewhere, amongst thousands of leads, monitors, printers  ....... 

[Malc]

Sounds very similar to the box I have upstairs...

[Rik]

I've got spares, Jill, just pop over.

[J!ll]

Well I went into town in the end! nobody had any, got home hub had 3 spares, then I found 2 

[J!ll]

I've got spares, Jill, just pop over.

It may have been quicker