Migrating - scared and confused

[Malc]

Any crisps?  

[kerrso05]

Word of Warning. Don't cancel you connection until you have got your MAC Code and given it too IDNet

I also moved from a (Tiscali) LLU connection from Eclipse to IDNet and it took about 5 days to move.......it does seem to take a bit longer to move from LLU......it is well worth the move.

It is great being on IDNet

[Sebby]

You shouldn't need to cancel your old connection as using a MAC will have this effect. But it's always wise making sure that they know you've migrated away.

[Rik]

We just love IDNet and food. It's the "cat that's got the cream" syndrome.

[Inactive]

That is " food " for thought Rik ..

There ya go, one pun as ordered.. 

[Rik]

 

[cavillas]

Have another welcome from the Grand Recommender of ThinkBroadband.

[RA-1972]

Welcome and if you  have any problems we will all be here to help you . 

[LesD]

Hi dissonance,


   On the great decision to migrate to IDNet!

I new too, a mutineer from Tiscali with no regrets. 

The folks on this forum have already provided me with invaluable assistance.

[davej99]

Hi dissonance,

Your contract with IDNET probably begins the day you are connected. The contract with your old ISP may not end then, unless you are sure you have made such agreement. You may have to pay to the end of your notice period. It is a good idea to agree any final payments to your old ISP and collection dates, or that there will be none, before cancelling payment authority. The last thing you want is to trigger debt collection because a debit has bounced. I would check this out with your old ISP.

[Tina]

I asked for my mac first thing on Monday morning, so know pipex are still within the five day timescale, but I hope they send it today, as I don't want to have to spend another £3.50 on their 10p a min phone line
A little confused when the five days starts. If I asked for it on Monday morning it should be with me by Friday morning? Or have I got it wrong. Thanks for the support guys

[Rik]

Hi Dissonance

I've always understood it to be five working days inclusive of the day you ask for it, so Friday would be the limit. I suspect, however, that you'd have to give them an extra day before going to Ofcom.

[Tina]

Got mac in post this morning - so just placed order  Had e-mail confirming  direct debit instructions, but nothing else. I sooo hope I don't mess  this  up - so scared

[Simon]

You should receive the confirmation email with your log in details soon.  They have to wait for BT to fix a migration date for you, but it should all be plain sailing.  Once you have your log in details, you can set up your emails, webspace, blogs, gallery, etc, in preparation for the migration, and you can start to use your new email address immediately, but will need to continue using your current ISPs SMTP (Outgoing) server until the migration is complete. 

[Tina]

I use  a domain e-mail, so I presume I can carry on using that? It's my own domain and nothing to do with pipex

[Rik]

I do too, Dissonance. Just carry on using that as usual, though I do recommend setting up one or more idnet.com accounts as it gives you a fallback (and they are fast).