Wow!

Moley · Mar 03, 2008, 12:04:25

When I left Tiscali they told me I'd never get better than 2mg speed because of my telephone exchange.... just done a speedtest with the thing you guys seem to be using and look!!!!!!!!

I'm gobsmacked!

madasahatter · Mar 03, 2008, 12:07:12

They told me that my line was incapable of supporting 2M, yet ever since I've been with IDNet I've been getting that no problem. I think they do it deliberately to keep you using as little bandwidth as possible.

Rik · Mar 03, 2008, 12:07:56

Now you know why we like IDNet so much. ISP Heaven.

Moley · Mar 03, 2008, 12:08:41

Yeah its great

Inactive · Mar 03, 2008, 12:10:48

My Cousin uses Tiscali ( I know I know ) was without any connection at all for 3 days last week, they told her it was nationwide and effected all ISP's.

Rik · Mar 03, 2008, 12:13:00

Their lies are getting bigger by the day, In.

Inactive · Mar 03, 2008, 12:15:47

Indeed, she is blissfully in the " believe " mode tho' Rik, as are many I suspect.

Rik · Mar 03, 2008, 12:23:17

They have to be, In, otherwise the clamour would be deafening. If it wasn't for places like this, or TB, none of us would be able to check the facts.

Inactive · Mar 03, 2008, 12:29:42

She also spent around £6 trying to get through to them on the phone, I gave up a long time ago trying to convince her that there are better available, I just let her get on with it now.

Rik · Mar 03, 2008, 12:55:38

People don't add in the cost of support calls. It often turns a bargain price into a bad buy.

Malc · Mar 03, 2008, 14:04:36

I was told there are no ISP's who don't port block or traffic shape, then wanted me to name one

Rik · Mar 03, 2008, 15:23:53

Did you?

Malc · Mar 03, 2008, 15:26:57

Quote from: Rik on Mar 03, 2008, 15:23:53
Did you?

Rik · Mar 03, 2008, 15:27:27

Name one?

Malc · Mar 03, 2008, 15:32:08

I gave them 3 to annoy them, I also gave fastuk and Be, who wern't, at the time (not sure now), the woman gave up and judging by her reaction, I don't think the script monkey had heard of any of the 3.

It was

Oh

Rik · Mar 03, 2008, 15:35:00

They make these sweeping claims hoping that the caller won't know any better. I suspect, of course, that the majority don't.

Captain K · Mar 03, 2008, 18:13:49

The fella at Tiscali tried to convince me to stay, and in the end, when I (politely

) dismissed his daft suggestion that the reason my connection slowed to a crawl in the evening was because "the whole internet" slows down at that time, he accused me of not knowing what I was talking about.

What a great way to speak to a customer you're trying to hang on to.

Rik · Mar 03, 2008, 18:27:48

Of course, he was right Bruce - it said so in his script.

Captain K · Mar 03, 2008, 19:56:12

Excellent! Just think of the possibilities. I should write a script for my life and then I'd be right all the time.

Rik · Mar 03, 2008, 20:08:34

Go easy on the Java, it'll keep you awake at nigh.

Moley · Mar 05, 2008, 11:42:08

I can still post on the Tiscali forums.... makes you want to post the speed thing there let all those poor suckers know they're being screwed - but would they listen? I doubt it - some would - but some people remain blinkered

Rik · Mar 05, 2008, 11:59:30

Some people don't want the hassle of moving (often because of email addresses), some people don't believe it can be better. Thos that want to listen will listen, Chris, others...

madasahatter · Mar 05, 2008, 20:15:34

i think a lot of the people on the forums are people who know the score, and are depsreatly trying to get out. As an ex Tiscalier, i know a few people on those forums who aren't with Tiscal anymore - they just enjoy going on there to stir up trouble and feel smug - just like me in fact

plugwash · Mar 05, 2008, 20:20:26

There are also people (like one friend of mine) who know they are sh*t and there are better providers arround but are still locked into a long term contract with punitive early termination fees.

Malc · Mar 05, 2008, 21:38:31

Me at poopex for 12 months