PING

Started by RA-1972, Mar 06, 2008, 22:32:30

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paulsmith109

Quote from: Rik on Mar 07, 2008, 15:47:44
Have you contacted support with your results?

I sent an email, they looked into it and found no obvious network problems at their end.

Rik

Quote from: ducky22 on Mar 07, 2008, 14:42:00
Interleaving disabled... Something odd, I even just turned off everything on the network and still have high pings. Odd.

Do you run a server, Ducky?
Rik
--------------------

This post reflects my own views, opinions and experience, not those of IDNet.

Rik

Quote from: paulsmith109 on Mar 07, 2008, 15:51:41
I sent an email, they looked into it and found no obvious network problems at their end.

I'm certainly not seeing anything odd myself, I did a 24 ping test recently, and other than the odd rogue, they were all comfortably in my 'normal' range.
Rik
--------------------

This post reflects my own views, opinions and experience, not those of IDNet.

RA-1972

What happen was the other night gameing with a mate (diff exchange then me ) pings where fine and all ok getting about 20 ping and then 12.10 am lost ppp session , so turn comp off and went to bed , last night connection was back on but pings have doubled to between 40 & 50 , so i think it could be the exchange might have done some work , maybe .


Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\>ping www.idnet.net

Pinging www.idnet.net [212.69.36.10] with 32 bytes of data

Reply from 212.69.36.10: bytes=32 time=41ms TTL=59
Reply from 212.69.36.10: bytes=32 time=42ms TTL=59
Reply from 212.69.36.10: bytes=32 time=38ms TTL=59
Reply from 212.69.36.10: bytes=32 time=40ms TTL=59

Ping statistics for :
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 38ms, Maximum = 42ms, Average = 40ms

C:\Documents and Settings\nathan stone>

router settings . Software Version: 1.09
ADSL Version: 6.0.2.0 
Boot Code Version: 0.01
MAC Address: 00-1C-10-00-EB-35 
   
DSL Status
     
  DSL Status: UP 
DSL Modulation Mode: Auto 
DSL Path Mode: FAST 
Downstream Rate: 8128 Kbps 
Upstream Rate: 448 Kbps 
Downstream Margin: 12 db 
Upstream Margin: 25 db 
Downstream Line Attenuation: 21 
Upstream Line Attenuation: 24 
Downstream Transmit Power: 19 
Upstream Transmit Power: 11 
LOS Errors: 0 



Rik

The work BT are doing does cause a loss of PPP for a few minutes between 00:00-06:00, so it may have been that. It shouldn't be extending pings unless they are introducing a new hop or two, how many steps do you get on a tracert to idnet? This is mine:

tracert www.idnet.net

Tracing route to www.idnet.net [212.69.36.10]
over a maximum of 30 hops:

  1    <1 ms     1 ms    <1 ms  home [192.168.1.254]
  2    27 ms    23 ms    25 ms  telehouse-gw2.idnet.net [212.69.63.55]
  3    25 ms    23 ms    23 ms  telehouse-gw3-gi0-1-400.idnet.net [212.69.63.243]
  4    31 ms    23 ms    25 ms  redbus-gw2-g0-1-331.idnet.net [212.69.63.5]
  5    25 ms    25 ms    25 ms  212.69.63.209
  6    25 ms    25 ms    27 ms  www.idnet.net [212.69.36.10]

Trace complete.
Rik
--------------------

This post reflects my own views, opinions and experience, not those of IDNet.

RA-1972

tracert www.idnet.netMicrosoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\nathan stone>tracert www.idnet.net

Tracing route to www.idnet.net [212.69.36.10]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  . [192.168.1.1]
  2   234 ms    53 ms    41 ms  telehouse-gw2-msdp.idnet.net [212.69.63.51]
  3    50 ms    50 ms    46 ms  telehouse-gw3-gi0-1-400.idnet.net [212.69.63.243
]
  4    41 ms    40 ms    44 ms  redbus-gw2-g0-1-331.idnet.net [212.69.63.5]
  5    41 ms    42 ms    42 ms  212.69.63.225
  6    42 ms    41 ms    41 ms  www.idnet.net [212.69.36.10]

Trace complete.

Rik

It does look like the extra time is taken in reaching IDNet, ie in BT's network. How far are you from London? Is interleaving on?
Rik
--------------------

This post reflects my own views, opinions and experience, not those of IDNet.

RA-1972

fast path mode , and about 170 miles from london .

Rik

I'm interleaved and 50 miles. It might be worth running a few tracerts over the weekend and letting IDNet have them if things haven't settled down. Your line is fine, full sync with headroom on the noise margin (I should have realised you weren't interleaved from that :().
Rik
--------------------

This post reflects my own views, opinions and experience, not those of IDNet.

RA-1972

lol it is gatting late mate .


will do rik thanks for the help .

Rik

NP. :)

Incidentally, it shows how accurate the speed tester is at working out distance. ;)
Rik
--------------------

This post reflects my own views, opinions and experience, not those of IDNet.

RA-1972

Yeah but doesnt the speed tester work it out from the ident servers and not where i live ? maybe .

Rik

It's possible, though it seems to give different distances to people. I don't trust speed testers anyway. ;)
Rik
--------------------

This post reflects my own views, opinions and experience, not those of IDNet.

RA-1972

My speed is still good just done speed test , peak time aswell


Rik

Try the Maidenhead server - that's often faster.
Rik
--------------------

This post reflects my own views, opinions and experience, not those of IDNet.

RA-1972

nope little bit slower  .


Rik

You must the the exception that proved the rule. :) Still, it did improve the ping!
Rik
--------------------

This post reflects my own views, opinions and experience, not those of IDNet.

Cookiemonster

Better ping though ::)

Rik

Which demonstrates perfectly what a crude tool the ping is. ;)
Rik
--------------------

This post reflects my own views, opinions and experience, not those of IDNet.

ducky22

Quote from: Rik on Mar 07, 2008, 16:12:12
Do you run a server, Ducky?

I do but only an SSL page is accessible externally and I yanked the ethernet cable out anyway for 10mins before I tested.

Latency is still a lot higher that it used to be which was around 22-24ms. Line is definitely fastpath.

M:\>tracert bbc.co.uk

Tracing route to bbc.co.uk [212.58.224.131]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2    32 ms    36 ms    40 ms  telehouse-gw2-msdp.idnet.net [212.69.63.51]
  3    28 ms    31 ms    27 ms  telehouse-gw3-gi0-1-400.idnet.net [212.69.63.243
]
  4    42 ms    40 ms    50 ms  rt-lonap-b.thdo.bbc.co.uk [193.203.5.91]
  5    50 ms    52 ms    49 ms  212.58.238.133
  6    41 ms    45 ms    36 ms  rdirwww-vip.thdo.bbc.co.uk [212.58.224.131]

Trace complete.

Rik

Let support have some tracerts/pings, see if they can spot anything.
Rik
--------------------

This post reflects my own views, opinions and experience, not those of IDNet.

ducky22

Things seem to have improved... which either means IDNet/BT found something and fixed it, or it was the result of congestion. I am on a 'red' congested exchange but already on supermax because of this. :-(.

M:\>tracert bbc.co.uk

Tracing route to bbc.co.uk [212.58.224.131]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2    30 ms    30 ms    32 ms  telehouse-gw2-msdp.idnet.net [212.69.63.51]
  3    24 ms    24 ms    31 ms  telehouse-gw3-gi0-1-400.idnet.net [212.69.63.243
]
  4    24 ms    25 ms    25 ms  rt-lonap-b.thdo.bbc.co.uk [193.203.5.91]
  5    34 ms    41 ms    39 ms  212.58.238.133
  6    25 ms    27 ms    28 ms  rdirwww-vip.thdo.bbc.co.uk [212.58.224.131]

Trace complete.

M:\>tracert jolt.co.uk

Tracing route to jolt.co.uk [82.133.85.65]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2    23 ms    27 ms    26 ms  telehouse-gw2-msdp.idnet.net [212.69.63.51]
  3    23 ms    23 ms    24 ms  telehouse-gw3-gi0-1-400.idnet.net [212.69.63.243
]
  4    33 ms    28 ms    28 ms  g3-35-501.cr05.hx2.bb.pipex.net [193.203.5.14]
  5    26 ms    28 ms    24 ms  v3952.cr05.tn5.bb.pipex.net [62.72.137.9]
  6    36 ms    57 ms    44 ms  g2-48-5.ar01.tn5.bb.pipex.net [62.72.140.14]
  7    26 ms    28 ms    25 ms  ge-0-0-0-3801.jolt-gw.cust.pipex.net [212.241.24
1.14]
  8    25 ms    27 ms    25 ms  secure.jolt.co.uk [82.133.85.65]

Trace complete.

RA-1972

#47
tracert www.jolt.co.uk

Tracing route to www.jolt.co.uk [82.133.85.65]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  . [192.168.1.1]
  2    46 ms    40 ms    43 ms  telehouse-gw2-msdp.idnet.net [212.69.63.51]
  3    40 ms    41 ms    40 ms  telehouse-gw3-gi0-1-400.idnet.net [212.69.63.243
]
  4    41 ms    40 ms    42 ms  g3-35-501.cr05.hx2.bb.pipex.net [193.203.5.14]
  5    42 ms    40 ms    44 ms  v3952.cr05.tn5.bb.pipex.net [62.72.137.9]
  6    43 ms    40 ms    40 ms  g2-48-5.ar01.tn5.bb.pipex.net [62.72.140.14]
  7    42 ms    41 ms    40 ms  ge-0-0-0-3801.jolt-gw.cust.pipex.net [212.241.24
1.14]
  8    41 ms    42 ms    45 ms  www.jolt.co.uk [82.133.85.65]

Trace complete.

tracert www.bbc.co.uk

Tracing route to www.bbc.co.uk [212.58.253.73]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  . [192.168.1.1]
  2    40 ms    41 ms    39 ms  telehouse-gw2-msdp.idnet.net [212.69.63.51]
  3    40 ms    39 ms    40 ms  telehouse-gw3-gi0-1-400.idnet.net [212.69.63.243
]
  4    40 ms    45 ms    40 ms  rt-lonap-b.thdo.bbc.co.uk [193.203.5.91]
  5    41 ms    40 ms    41 ms  212.58.238.133
  6    43 ms    41 ms    41 ms  te12-1.hsw0.cwwtf.bbc.co.uk [212.58.239.222]
  7    42 ms    42 ms    41 ms  www.bbc.net.uk [212.58.253.73]

Trace complete.



Edit: Personal information removed.

paulsmith109

Still looking good here!

C:\Users\Paul Smith>ping www.jolt.co.uk

Pinging www.jolt.co.uk [82.133.85.65] with 32 bytes of data:

Reply from 82.133.85.65: bytes=32 time=11ms TTL=59
Reply from 82.133.85.65: bytes=32 time=11ms TTL=59
Reply from 82.133.85.65: bytes=32 time=11ms TTL=59
Reply from 82.133.85.65: bytes=32 time=12ms TTL=59

Ping statistics for 82.133.85.65:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 11ms, Maximum = 12ms, Average = 11ms

C:\Users\Paul Smith>tracert www.jolt.co.uk

Tracing route to www.jolt.co.uk [82.133.85.65]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  my.router [192.168.2.1]
  2    11 ms    12 ms    12 ms  telehouse-gw2-msdp.idnet.net [212.69.63.51]
  3    11 ms    12 ms    11 ms  telehouse-gw3-gi0-1-400.idnet.net [212.69.63.243]
  4    13 ms    11 ms    11 ms  g3-35-501.cr05.hx2.bb.pipex.net [193.203.5.14]
  5    12 ms    12 ms    12 ms  v3953.cr05.tn5.bb.pipex.net [62.72.137.29]
  6    11 ms    10 ms    11 ms  g1-1-6.ar01.tn5.bb.pipex.net [62.72.140.142]
  7    13 ms    11 ms    11 ms  ge-0-0-0-3801.jolt-gw.cust.pipex.net [212.241.241.14
  8    13 ms    12 ms    13 ms  secure.jolt.co.uk [82.133.85.65]

Trace complete.

RA-1972

I spoke to support ref my ping looks like a BT fault me sycn is still maxed . DOH !!! good old bt .
Test1 comprises of Best Effort Test:  -provides background information.
    IP profile for your line is - 7150 kbps
    DSL connection rate: 448 kbps(UP-STREAM)  8128 kbps(DOWN-STREAM)
    Actual IP throughput achieved during the test was - 6550 kbps

If you wish to discuss these results please contact your ISP.

If you are experiencing problems with specific applications, servers or
websites please contact your ISP for assistance.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\tracert idnet.net

Tracing route to idnet.net [212.69.36.10]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  . [192.168.1.1]
  2    48 ms    41 ms    43 ms  telehouse-gw2-lo1.idnet.net [212.69.63.51]
  3    41 ms    42 ms    40 ms  telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]

  4    41 ms    42 ms    41 ms  redbus-gw2-g0-1-331.idnet.net [212.69.63.5]
  5    42 ms    41 ms    47 ms  redbus-gw1-fa2-0-300.idnet.net [212.69.63.225]
  6    40 ms    41 ms    41 ms  idnet.net [212.69.36.10]

Trace complete.

C:\Documents and Settings\ .

So me pings are still high have to wait and see. I do alot gameing i can  handle it but hopefully they will come back down .

P.S Longer ethernet cable wouldnt effect ping would it ?