Connection Problems.

[Sebby]

Routers are OS independent, so yes.

[Rik]

Any router should work with with Vista, David as it needs no drivers. The v4 was available from Broadbandbuyer, but they appear to be out of stock right now:

http://www.broadbandbuyer.co.uk/Shop/ShopDetail.asp?ProductID=5573

Welcome to the forum.

[david666]

Iam gonna buy the Speedtouch 585 v6 direct from Thomson
Is this the right one?

http://www.thomsondslshop.com/585_datasheet.asp?menuCurrPos=2.

[Sebby]

That's it.

[Rik]

It is, but if you don't mind a B-grade model, it's £19.99 from:

http://www.dsldepot.co.uk/index.asp?

or £34.96 new from their sister site:

http://www.dslsource.co.uk/details.aspx?idProduct=759&category=WIRELESS

[david666]

hmm B-Grade yikes!! hmm may not come with cables or cd or manual or does it (no info on website),what if it breaks down in the 1st year? also if i buy new from dslsource can i order over the phone?

[Rik]

A B-grade should be complete, as new, but with only 1 months warranty. DSL Source take orders by phone 0870 600 3332. They used to set routers up before despatch, I don't know if that's still the case.

[david666]

aha just seen it 30days only

[Sebby]

The ones I've bought came with everything like new. It all depends whether you want to save a bit of money and take the risk or spend more and feel more comfortable.

[david666]

Well many thx Sebby and Rik for all the input,will buy a new one from dslsource.Hope this fixes my problems and i can get back to Call of Duty 4!

[Rik]

If you get a chance to get a BT test done, David (morning is usually a good time and use IE rather than Firefox), post the results will you, it might give us a clue.

[david666]

Just ran it.



Test1 comprises of Best Effort Test:  -provides background information.
    IP profile for your line is - 6000 kbps
    DSL connection rate: 448 kbps(UP-STREAM)  7168 kbps(DOWN-STREAM)
    Actual IP throughput achieved during the test was - 4947 kbps

If you wish to discuss these results please contact your ISP.

If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.

Your test has completed please close this window to exit the performance tester.

[Sebby]

No problems there.

[david666]

So just replace my Neatgear dg834 for the Speedtouch 585 v6 and i should fine.

[Rik]

The profile is OK for the sync speed, but I notice you've had a re-sync since your earlier stats. I'm guessing that noise on your line is affecting throughput, ie causing re-sends.

What's connected to the line other than the router, how many hard-wired sockets do you have, are you using any loose extensions leads?

[david666]

i have 1 bt socket,1 filter for broadband and telepnone.

[Rik]

Shouldn't be your internal wiring then. Once you've got the Speedtouch, if it doesn't improve matters, contact support and ask them if they can test the line for you.

[david666]

Ok,funny all the problems happened today at about 8pm till about 11pm,connection is good now.

[Rik]

Classic noise issue, David, has anyone beeing doing any DIY near you?

[david666]

lol no its been very quiet round the house,didnt think such things effected broadband!

[Rik]

It might not be in the house, but if somebody's been using electrically noisy tools nearby, that can impact on the phone line.

[david666]

oh i see.Just one last thing when i get the speedtouch should i firmware upgrade it out of the box? or leave "as is"

[Rik]

Leave it for the time being, see how it goes. Quite often, a firmware upgrade solves one problem and introduces another. Start by trying to get things stable, then once you get there, look at the firmware update.

[david666]

Many thanks,goodnight.

[Rik]

NP.