Connection Problems.

[david666]

I have just got the 585v6 (thx sebby).Just a few questions about it.How do i logout and save settings on the speedtouch?

I did a re-run of the tests:

BT:


Test1 comprises of Best Effort Test:  -provides background information.
    IP profile for your line is - 6000 kbps
    DSL connection rate: 448 kbps(UP-STREAM)  8064 kbps(DOWN-STREAM)
    Actual IP throughput achieved during the test was - 3113 kbps

Speedtouch:

Link Information
         
Uptime:   0 days, 0:12:52
Modulation:   G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]:   448 / 8,064
Data Transferred (Sent/Received) [MB/MB]:   1.15 / 16.86
Output Power (Up/Down) [dBm]:   11.5 / 19.5
Line Attenuation (Up/Down) [dB]:   24.5 / 43.0
SN Margin (Up/Down) [dB]:   21.0 / 9.5
Vendor ID (Local/Remote):   TMMB / TSTC
Loss of Framing (Local/Remote):   0 / 0
Loss of Signal (Local/Remote):   0 / 0
Loss of Power (Local/Remote):   0 / 0
Loss of Link (Remote):   0
Error Seconds (Local/Remote):   1 / 0
FEC Errors (Up/Down):   0 / 8,931
CRC Errors (Up/Down):   0 / 80
HEC Errors (Up/Down):   0 / 76


Are these stats better than my old netgear dg834?

[Rik]

You stats are better, David, better sync speed, better attenuation, better noise margin. Maintain that sync and your profile will rise to 7000. Throughput seems a bit low, but we are seeing isolated reports of speed issues which seem to come down to BT congestion.

Not sure what you mean about logging out and saving settings?

[david666]

Good thx.I googled my problem,sorted now.

[Rik]

Great.

[david666]

"Profile will rise to 7000"? sorry iam a newbie and dont know what this means?

[Rik]

Sorry, David, we speak in shorthand at times.

When you do a BT speed test, the first line tells you what profile you are on. A profile is an artificial speed limit imposed on the line by BT, to ease the load on their computer systems. It relates to your sync speed, but instead of letting the line run as fast as it can, BT use these lower profiles to make their own lives easier. To make things worse, a 32k drop in sync speed can cost you 500k in throughput, if you are on a cusp. Also, if you have a low-sync event, your profile will be lowered almost immediately, but it will take up to 5 days for it to recover.

As you'll gather, we're not great fans of profiles.

[Sebby]

Your stats are looking so much better, David! Hopefully you won't have any disconnects now. Those blasted AR7 chipsets. 

As Rik says, throughput is a little low, but we are seeing a bit of this at the moment. See how it goes once the profile corrects itself, and if it's not any better, it may be worth calling IDNet just to ensure that there aren't any issues. 

[Steve]

Looks like they may have turned interleave on,I get the same sync speed on my speedtouch 585v6 with interleave on i.e 8096down, Although they say it can increase your ping times my son is still happy with on line games mainly WOW

regards

[Rik]

Theoretically, you should get a lower sync speed than that with interleaving on, but then on some exchanges, people have been able to sync at 8128 with it on, so theory and practice are clearly different.

[Steve]

Thanks Rik
It seems also to be related to which router, if I connect my 2700 HGV it will sync at 7616, which is what you expect as the max sync with interleave on.
However my profile has stayed the same so far on the speedtouch at 6500k and I am not expecting it to rise.

[Rik]

Ah, profiles - my favourite things. NOT!