I am a convert

Sebby · Mar 17, 2008, 19:19:31

I tried Avast, but I preferred AVG. But now I use Kaspersky anyway.

Niall · Mar 17, 2008, 23:43:19

I've stuck Avast on my mums PC, and I'm pondering what to use on my laptop. I might try Avast on that so I can have a good nose at it.

Sebby · Mar 17, 2008, 23:49:02

It did seem like a pretty good package when I gave it a try, certainly more advanced in terms of functionality than AVG. I just found it a bit overpowering for some reason.

Niall · Mar 17, 2008, 23:56:57

Well, considering the new AVG version 8 cripples your system, in a way that is very similar to Norton (but 100 times worse), I'll just stick to anything other than AVG.

Incidentally I've had an email back from AVG saying they'll refund my money, but will send an email when they've processed the refund. That probably means I'll not see the money until at least next month if their current track record is anything to go by. It's been four days since they told me that, and baring in mind it takes 3 working days to process a bank transfer, plus it's a bank holiday weekend I don't hold out much hope of seeing the cash anytime soon (which I could really use as I'm skint!).

Sebby · Mar 18, 2008, 00:04:10

Ah, I had no idea version 8 had been released. That's a shame; AVG was once a lightweight and very decent free antivirus.

I hope you get the refund sorted soon.

dudwell · Mar 18, 2008, 17:18:45

I've been using the free version of AVG for ages. It updates automatically most days. Program version 7.5.519.

It seems OK to me and I've never had any virus problem so far as I'm aware but perhaps I'm hopelessly out of touch?

Rik · Mar 18, 2008, 17:30:42

You'd probably know if you had.

Malc · Mar 18, 2008, 17:34:22

Every time I refresh it says theres a new post in here, but theres not?

Malc · Mar 18, 2008, 17:35:20

Ignore that, gone now. Strange

Rik · Mar 18, 2008, 17:36:36

It can happen if someone edits a post, Malc.

Malc · Mar 18, 2008, 17:41:26

Good point

Niall · Mar 22, 2008, 10:18:22

Nine days later and still no email to confirm a refund.

I have now threatened them with legal action if they don't immediately refund my payment.

Sebby · Mar 22, 2008, 10:38:22

Did you pay on a credit card? If so, your credit card company is always an option, and a good one at that.

Rik · Mar 22, 2008, 10:44:11

Only if the transaction is >£100.

Sebby · Mar 22, 2008, 10:50:35

I wasn't aware of that...

Rik · Mar 22, 2008, 10:51:56

The CC company may take an interest on smaller transactions, but their liabilities under the Consumer Credit Act 1974 are limited to transactions of £100 or more.

Simon · Mar 22, 2008, 14:40:46

I've made claims for amounts much lower than that, for lost DVDs, Rik. With both Virgin and Halifax cards, I got refunds both times. I think the +£100 thing might be because they don't want millions of people putting in for small claims, but it's certainly worth a try.

Rik · Mar 22, 2008, 15:43:08

It does no harm to ask, but their legal liability is limited by the Act.

Niall · Mar 23, 2008, 00:50:38

I next to never use a credit card, unless it's absolutely necessary. I generally stick with a Maestro card. Much less interest on debit card

Sebby · Mar 23, 2008, 01:08:54

There's no interest on a credit card if you pay off in full each month, plus there's a whole host of other benefits.

madasahatter · Mar 23, 2008, 06:57:50

The problem is Sebby, that for some peeps a credit card is just a way to get things now, and worry about paying for it later, which can lead to major debt. I do have a credit card, but very rarely use it. Luckily it's one from the building society where my current account is held, so I don't think they are likely to do an Egg on me.

Rik · Mar 23, 2008, 09:14:22

If you're buying online, a credit card is by far the best method as most give internet 'promises' of fraudulent use, which does not happen with debit cards.

Sebby · Mar 23, 2008, 10:20:07

Quote from: madasahatter on Mar 23, 2008, 06:57:50
The problem is Sebby, that for some peeps a credit card is just a way to get things now, and worry about paying for it later, which can lead to major debt. I do have a credit card, but very rarely use it. Luckily it's one from the building society where my current account is held, so I don't think they are likely to do an Egg on me.

You're quite right. A lot of it is about discipline, but I appreciate that it's easier to say if you don't have finance troubles.

Niall · Mar 23, 2008, 13:53:41

Quote from: Sebby on Mar 23, 2008, 01:08:54
There's no interest on a credit card if you pay off in full each month, plus there's a whole host of other benefits.

That's something I can't do with all my outgoings at the moment. I'm stuck in the pay £50, get £20 in charges loop, so I pay hardly anything a month.

A Civil servants pay is pathetic