Net losing connection when phone calls

Pez · Mar 18, 2008, 17:52:21

As some may have read on another topic I'm due to transfer to IDNet on Thursday, but I thought I was ask about this before hand because I'm sure it's not ISP specific. For some reason everytime the phone calls, I lose the connection, it usually reconnects within 30 seconds, but if you try and start up Firefox, or similar your router asks for your connection info. But if you wait a while and reopen it just goes straight to homepage. Anyone know the cause of this or any help?

Any help appreciated as I realise this isn't a technical help forum :p

Rik · Mar 18, 2008, 17:55:42

Hi Pez

We do do help too - I'll pop this thread over there.

The most probable cause of that kind of problem would be a faulty filter or a phone or other device which is unfiltered. Try swapping and see if that helps. If it doesn't, and you're absolutely sure that everything is filtered, it could be a rare fault on the line, which you'd need to raise through your current ISP, or wait till you've moved to IDNet and then have a word with them.

I'm reasonably sure, though, that it's a filter problem.

Pez · Mar 18, 2008, 17:58:34

Thanks for the info, I'll check all the filters and if I sort it I'll reply here. Thanks for moving, sorry for putting in wrong section!

Rik · Mar 18, 2008, 18:02:36

Don't worry, Pez, knowing where to ask is always a bit difficult as most issues cross a number of possible subjects.

Unfortunately, you're nowhere near me, otherwise I've got several spares you could have tried.

Pez · Mar 18, 2008, 18:13:52

hehe, thanks for the offers, all the filters I have are very old so wouldn't suprise me if a few are faulty, had them from my first isp!

Got another question, but not worth of a new post:
In my household there's 2 laptops and 1 desktop PC, the desktop uses a usb dongle to connect wirelessly with the router. Am I right in think that a USB only has a transfer speed of 2mbps and therefore would never be able to receive the full 8mbps available?

Rik · Mar 18, 2008, 18:17:38

If it's USB2, it can go faster than ADSL. Even USB1 is 12Mbps, theoretically. If it were me, though, and I had a spare PCI slot, I'd put a wireless card in, they're more efficient than USB and put less demand on the CPU.

Captain K · Mar 18, 2008, 18:19:59

Hi Pez

The USB rating will be in mega-bytes per second, whereas the broadband speed is rated in terms of mega-bits per second, where 1 byte=8 bits. Even a slow USB should therefore be able to handle the download speed.

Captain K · Mar 18, 2008, 18:20:57

Damn Rik, you're fast today!

Rik · Mar 18, 2008, 18:21:26

Sue keeps saying that.

Pez · Mar 18, 2008, 18:22:49

Ah k thanks for clearing that up! There's a spare PCI slot but not PCI-E, you got a recommended cheapish card?

Rik · Mar 18, 2008, 18:26:03

Try this from Misco, though it may pay you to match the card to your router, they stock most makes.

Captain K · Mar 18, 2008, 18:31:17

I can vouch for that one Pez.

Rik · Mar 18, 2008, 18:32:44

You've exchanged serial numbers have you, Bruce?

Captain K · Mar 18, 2008, 18:38:09

No point in limiting your social outlook.

Oh, you said serial numbers.

Rik · Mar 18, 2008, 18:58:03

plugwash · Mar 18, 2008, 20:35:55

Quote from: Captain K on Mar 18, 2008, 18:19:59
The USB rating will be in mega-bytes per second, whereas the broadband speed is rated in terms of mega-bits per second, where 1 byte=8 bits. Even a slow USB should therefore be able to handle the download speed.

Wrong, USB speeds are measured in megabits per second like network speeds.

Lance · Mar 18, 2008, 20:38:09

I can't add anything new to the thread, but I will say I'm pretty confident on it being a filter issue.

Captain K · Mar 18, 2008, 20:48:21

Quote from: plugwash on Mar 18, 2008, 20:35:55
Wrong, USB speeds are measured in megabits per second like network speeds.

Ah, you learn something new.....! $:-\$

Sebby · Mar 18, 2008, 21:03:30

It certainly sounds like a filter issue.

Dangerjunkie · Mar 18, 2008, 23:44:41

Hi,

Pez, have you got anything that may have slipped through when you filtered? Things like a Sky box? Also is there anything attached directly to the line which you didn't put in, like a burglar alarm?

If you have a new-style master socket with the removable front you could invest in an ADSL Nation XTE-2005 ( http://www.adslnation.com/products/xte2005.php ) front plate. That should give you spot-on ADSL isolation at the master socket (the modem needs to be connected there) and will mean you can get rid of all your microfilters (though people seem to recommend having an extra filter on your Sky box if you have one [ http://www.adslnation.com/products/xf-1e.php ] ). It also sorts out the problem of directly connected devices like an alarm and is better and probably cheaper than buying a so-so filter for every device.

Good luck, let us know how you get on,
Paul.

Colin Burns · Mar 23, 2008, 05:09:00

USB 2 runs at about 240 - 480MB/s for a second i was thinking it was a much lower number but the number i was think of was in the 100s which would be the number of devices u can diasy chain off of one usb port

Rik · Mar 23, 2008, 08:48:11

Watching the speed decline as you do.

kev445 · Mar 23, 2008, 16:39:57

The company I work for also stock ADSL face plate filters, which are of the same quality as ADSL Nations.

If you find that fitting the faceplate doesn't improve things you can return it to us within 14 days without penalty.

Link to our faceplate filter.

Mytheroo · Mar 28, 2008, 03:36:28

does it come with the proper long screws or with self-tappers (or maybe both looking again... M3 and T3 ? )

Is a good price too, I paid £15 plus postage recently

plugwash · Mar 28, 2008, 09:35:36

looks like both, M3 are machine screws (for older NTE5s) and I presume T3 are the self tappers (for newer NTE5s)