Hooray -- signed up with IDnet at long last

[LinLin]

Very happy to be part of the IDnet family now. The confirmation e-mail came through yesterday.


Question is, how do I know if my connection is now active through IDnet or through my previous ISP? Trying to figure out if I might experience a bit of downtime sometime over the next few days.

I'm using the Netgear modem that was recommended on this forum. It has been a dream to use. Do I need to re-configure anything, or will it automatically detect changes associated with changing ISP?

Much less pressing question -- how do I set up an @idnet.com e-mail address?

With thanks,

LinLin

[madasahatter]

  LinLin

The only things you should need to change on your router is the username and password to the credentials that IDNet will have supplied you with. While you are on there, just check the rest of the settings to be on the safe side.

As for the e-mail address - sorry I don't know - never set one up, but I'm sure someone will be along to help you with that.

[Rik]

Hi LinLin

You should receive an email confirming that you have been migrated, is that what you have, or the one confirming the order?

If the latter, it will give a date for the migration and say that it will happen by 6pm on that day. In practice, though, most migrations happen in the small hours, and you will probably wake up to find that you can log in to either ISP.

Once you have the confirmation email from IDNet, you need to enter your username (the whole thing before and after the @) into the router plus the password you'll have been given. Once that's done, you should connect to IDNet and start enjoying the results.

To set up an email account (which you can do, and use, before you migrate) go to your accounts page on the IDNet site, login and then click on the email tab. Choose a name, if it's free you'll be good to go in seconds (you also select your own password). You can have as many addresses as you want, each box can hold up to 100MB, the maximum attachment size is 10MB.

[cavillas]

Check the email for the connection date.  Enter your Idnet user name and password into the router on or just after that date.
To set-up idnet email addresses log into https://www.idnet.net/secure/  enter your username and password as supplied by idnet and you can set up everything from there.

More helpful people will be along shortly.  See above,  I told you so.

Welcome to our little family of friends.  You will enjoy it here.
Have a welcome karma also.

[Inactive]

No answers I'm afraid, just a warm welcome.



Someone will very soon answer your remaining questions.

[cavillas]

Inactive's late again.

[madasahatter]

wow - we were all busy typing away there  

[Inactive]

Inactive's late again.

That's 'cos i'm Inactive,  Alf.

[Ray]

Welcome to Idnet, LinLin, and 

[LinLin]

Awesome -- again, I am amazed at the quick and helpful replies. Wow.

Got the e-mail up and running. Many thanks.

Working on the router now...

A very happy

LinLin

[Rik]

We like happy members. 

[cavillas]

We like happy members. 

Fried or grilled? 

[cavillas]

Sorry Rik.  Couldn't resist it.

[Rik]

It's OK, Alf. In my case, it would be lightly sauteed.

[LinLin]

Hmm... typed in http://192.168.0.1 for my Netgear router, and then it asks me for a username and password. So far, so good.

I've tried both myusername@idnet.gw5 (my actual user name, of course, not myusername literally!) and the password sent in the confirmation of migration e-mail, and also tried just myusername and the password. Neither is working... any ideas? All in lower case, exactly as it was in the email. Baffled.

[LinLin]

And the migration was to have been by 6 pm yesterday...

[Inactive]

Mine is myusername@uk.idnet.dsl4 ,not sure if that helps.

[Rik]

LinLin

Don't take this the wrong way, I want to make sure I've understood you correctly. You're not talking about the login dialogue for the router are you, which will be the popup when you put that URL into your browser?

[LinLin]

   Oops -- yep, that's the one. Just was on the phone to tech support (they were great) and they reminded me the username is admin and the password is password!

[Rik]

It's OK, we've all done it - I just had a horrible feeling that might be what was happening.

[LinLin]

Thanks, Rik.

All set up now. Support from the forum, great support from the 0800 support line. Email set up without a hitch once I knew where to look. This IS the Rolls Royce of the ISPs.

An immensely happy

Linlin

[Rik]

Glad to see you fully amongst us, LinLin, have a celebratory karma.

How's the speed looking?

[Inactive]

A result, well done LinLin..

[David]

Hi LinLin    good to see everything s gone right for you.  its mad here at times,well all the time really,please be careful where you tread there are hoobs everywhere and don't watch them on TV they are more addictive than tobacco but less harmful,if you find a hoobhammer please post it in the lost property section just under the additional options      just wanted to be the first at something 


please don't edit this or I will be most distressed   

[Rik]

You got all your smileys right, David. 

[David]

  more luck than judgment I have only just found the preview 

thanks Rik

[Rik]

It's the button marked Preview, David.

[David]

You need to have an L smiley Rik 

Thanks for sorting the quote out I was trying 

[Rik]

NP.

You just need a [ /quote] (no space) at the end of the piece you're quoting, then add your reply after the closing bracket (preferably with a couple of carriage returns...

[David]

Just realized when trying to type my wireless keyboard isn't functioning properly..time for new batteries.thats not an excuse but a possible reason for a few things 

[LinLin]

Wow -- my speed test is fantastic. I was promised up to 4 kbps... the test comes out 5.251 kbps. 

Upload is 366 kbps.

Wow.

[David]

Enjoy.......

[Rik]

Great news, LinLin. If you can get a BT test at some time, that will tell us what your profile is set to. (http://test.speedtester.bt.com:50301/)

[LinLin]

How is this possible? Again, I was told to expect up to 4 kbps. I just tried a different server site (limerick) on speedtest.net, and it came out even higher than the last one -- 6.682 kbps.


The BT test you linked to showed:
    IP profile for your line is - 7150 kbps
    DSL connection rate: 448 kbps(UP-STREAM)  8128 kbps(DOWN-STREAM)
    Actual IP throughput achieved during the test was - 6525 kbps

not sure what it all means, but there it is.

[Inactive]

It means that you have an excellent connection LinLin.

[Rik]

That's the one that matters, LinLin.

You have the maximum possible sync speed and a profile to match. Allowing for overheads, your connection is going about as fast as is possible (I'm jealous!). Speedtest.net can produce some pretty interesting figures, often faster than is physically possible. I'm not a great fan of the site.

If you check in the Netgear ('show stats' button), what is your downstream attenuation and noise margin?

[LinLin]

ADSL Link             Downstream     Upstream
Connection Speed    8128 kbps    448 kbps
Line Attenuation         26 db         6.5 db
Noise Margin                   9 db           24 db

Again, WOW!

[Rik]

You even have some noise 'headroom' to play with. That connection should be flat out all the time. (I'll be round to borrow it shortly )

[sobranie]

ADSL Link             Downstream     Upstream
Connection Speed    8128 kbps    448 kbps
Line Attenuation         26 db         6.5 db
Noise Margin                   9 db           24 db

Again, WOW!

You live in the exchange too LinLin??

[cavillas]

Glad to see that LinLin is getting all the help she can from Idnetters, some of it even helpful.

[LinLin]

You live in the exchange too LinLin??

Is there info there about location? I'm near Dunfermline...

[Rik]

http://www.samknows.com/broadband/ should help you find it.

You look to be about 2.5-3km from the exchange.

[Sebby]

Welcome to IDNet, LinLin. It's good to see that you're up and running, and with full sync. 8)

[LesD]

Have a    forum from me too LinLin.

[Noreen]

  LinLin  Make sure that you come and join us in IDNatters.

[Noreen]

  Oops -- yep, that's the one. Just was on the phone to tech support (they were great) and they reminded me the username is admin and the password is password!

I believe that it's recommended that you change the router password to something more secure, LinLin.

[Rik]

Good spot, Noreen, I was so busy making sure everything else was OK, I didn't pick up on that.

[Malc]

This Hoobs late again

to IDNET LinLin

[Philip]

  to paradise LinLin 

[Captain K]

Hi LinLin. 

You'll love it here - once we've warped your sense of humour sufficiently! 

[madasahatter]

please be careful where you tread there are hoobs everywhere and don't watch them on TV they are more addictive than tobacco but less harmful,if you find a hoobhammer please post it in the lost property section just under the additional options 

Thanks for looking out for us David, and I'm glad you are enjoying your new favourite TV programme 

[Simon]

  LinLin, and it's great to hear that your migration went smoothly, and that you are happy with the service. 

As has already been mentioned, though, it would be advisable to change that router password, from 'password' to something else. 

[LinLin]

Right -- thanks for the reminder to change the username and password on the router. Not only to something more secure but something I might actually remember for next time!

What is IDNatters, by the way?

Someone said welcome to paradise. And so it seems it is. 

[Rik]

Hi LinLin

You only need to change the password. If you're using wireless, I'd also recommend changing the default SSID from Netgear.

IDNatter is the chat section in the social boards.

[madasahatter]

IDNatter is the chat section in the social boards.

And if you think it's bad in IDNet help, God help you when you wander into there 

[Rik]

 

[cavillas]

LinLin you could always be creative and change the router password to "password2".

[Sebby]

And if you think it's bad in IDNet help, God help you when you wander into there 

So true!