Hooray -- signed up with IDnet at long last

LinLin · Apr 11, 2008, 14:16:48

Very happy to be part of the IDnet family now. The confirmation e-mail came through yesterday.

Question is, how do I know if my connection is now active through IDnet or through my previous ISP? Trying to figure out if I might experience a bit of downtime sometime over the next few days.

I'm using the Netgear modem that was recommended on this forum. It has been a dream to use. Do I need to re-configure anything, or will it automatically detect changes associated with changing ISP?

Much less pressing question -- how do I set up an @idnet.com e-mail address?

With thanks,

LinLin

madasahatter · Apr 11, 2008, 14:28:17

LinLin

The only things you should need to change on your router is the username and password to the credentials that IDNet will have supplied you with. While you are on there, just check the rest of the settings to be on the safe side.

As for the e-mail address - sorry I don't know - never set one up, but I'm sure someone will be along to help you with that.

Rik · Apr 11, 2008, 14:31:24

Hi LinLin

You should receive an email confirming that you have been migrated, is that what you have, or the one confirming the order?

If the latter, it will give a date for the migration and say that it will happen by 6pm on that day. In practice, though, most migrations happen in the small hours, and you will probably wake up to find that you can log in to either ISP.

Once you have the confirmation email from IDNet, you need to enter your username (the whole thing before and after the @) into the router plus the password you'll have been given. Once that's done, you should connect to IDNet and start enjoying the results.

To set up an email account (which you can do, and use, before you migrate) go to your accounts page on the IDNet site, login and then click on the email tab. Choose a name, if it's free you'll be good to go in seconds (you also select your own password). You can have as many addresses as you want, each box can hold up to 100MB, the maximum attachment size is 10MB.

cavillas · Apr 11, 2008, 14:31:44

Check the email for the connection date. Enter your Idnet user name and password into the router on or just after that date.
To set-up idnet email addresses log into https://www.idnet.net/secure/ enter your username and password as supplied by idnet and you can set up everything from there.

More helpful people will be along shortly. See above, I told you so.

Welcome to our little family of friends. You will enjoy it here.
Have a welcome karma also.

Inactive · Apr 11, 2008, 14:32:41

No answers I'm afraid, just a warm welcome.

Someone will very soon answer your remaining questions.

cavillas · Apr 11, 2008, 14:33:15

Inactive's late again.

madasahatter · Apr 11, 2008, 14:33:30

wow - we were all busy typing away there

Inactive · Apr 11, 2008, 14:34:14

Quote from: cavillas on Apr 11, 2008, 14:33:15
Inactive's late again.

That's 'cos i'm Inactive, Alf.

Ray · Apr 11, 2008, 14:43:28

Welcome to Idnet, LinLin, and

LinLin · Apr 11, 2008, 14:44:05

Awesome -- again, I am amazed at the quick and helpful replies. Wow.

Got the e-mail up and running. Many thanks.

Working on the router now...

A very happy

LinLin

Rik · Apr 11, 2008, 14:44:32

We like happy members.

cavillas · Apr 11, 2008, 14:47:53

Quote from: Rik on Apr 11, 2008, 14:44:32
We like happy members.

Fried or grilled?

cavillas · Apr 11, 2008, 14:48:21

Sorry Rik. Couldn't resist it.

Rik · Apr 11, 2008, 14:51:34

It's OK, Alf. In my case, it would be lightly sauteed.

LinLin · Apr 11, 2008, 14:52:17

Hmm... typed in http://192.168.0.1 for my Netgear router, and then it asks me for a username and password. So far, so good.

I've tried both myusername@idnet.gw5 (my actual user name, of course, not myusername literally!) and the password sent in the confirmation of migration e-mail, and also tried just myusername and the password. Neither is working... any ideas? All in lower case, exactly as it was in the email. Baffled.

LinLin · Apr 11, 2008, 14:53:45

And the migration was to have been by 6 pm yesterday...

Inactive · Apr 11, 2008, 14:55:15

Mine is myusername@uk.idnet.dsl4 ,not sure if that helps.

Rik · Apr 11, 2008, 14:57:43

LinLin

Don't take this the wrong way, I want to make sure I've understood you correctly. You're not talking about the login dialogue for the router are you, which will be the popup when you put that URL into your browser?

LinLin · Apr 11, 2008, 15:03:24

Oops -- yep, that's the one. Just was on the phone to tech support (they were great) and they reminded me the username is admin and the password is password!

Rik · Apr 11, 2008, 15:04:13

It's OK, we've all done it - I just had a horrible feeling that might be what was happening.

LinLin · Apr 11, 2008, 15:20:59

Thanks, Rik.

All set up now. Support from the forum, great support from the 0800 support line. Email set up without a hitch once I knew where to look. This IS the Rolls Royce of the ISPs.

An immensely happy

Linlin

Rik · Apr 11, 2008, 15:22:16

Glad to see you fully amongst us, LinLin, have a celebratory karma.

How's the speed looking?

Inactive · Apr 11, 2008, 15:22:27

A result, well done LinLin..

David · Apr 11, 2008, 15:53:19

Hi LinLin

good to see everything s gone right for you. its mad here at times,well all the time really,please be careful where you tread there are hoobs everywhere and don't watch them on TV they are more addictive than tobacco but less harmful,if you find a hoobhammer please post it in the lost property section just under the additional options

just wanted to be the first at something

please don't edit this or I will be most distressed

Rik · Apr 11, 2008, 15:59:01

You got all your smileys right, David.