Somethings going on here!

Ted · Apr 12, 2008, 16:09:57

Wow, something not right here at all!!
The net seemed a bit sluggish so i ran a few speedtests.

My speeds are almost never under 6meg download and if they are, only just.
I'll keep an eye on it and see what happens.

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Rik · Apr 12, 2008, 16:11:04

Yet another isolated, unexplained, report Ted. My speeds are spot on still. Do you know when you go 21CN?

Ted · Apr 12, 2008, 16:15:13

IIRC its late 2009. I'm not overly bothered, looks like a had a few random PPP disconnects recently going by the logs.

Rik · Apr 12, 2008, 16:19:12

Which are the symptoms I've seen when I've been able to identify 21CN work.

I wish BT would come clean on what exactly to expect from the work, and when.

Ted · Apr 12, 2008, 16:27:11

Hopefully just a glitch somewhere

I'll frighten the life out of the router and reboot it in the morning if there's no change. But i'm sure it'll be fine.

Rik · Apr 12, 2008, 16:31:35

I always find a stern talking to works wonders, Ted. Showing it a Netgear is quite effective too.

Inactive · Apr 12, 2008, 16:33:24

I had similar last night as well, speeds dropped by about half, all OK again today.

Ted · Apr 12, 2008, 16:34:58

Quote from: Inactive on Apr 12, 2008, 16:33:24
I had similar last night as well, speeds dropped by about half, all OK again today.

your speeds never drop, the end is nigh

Ted · Apr 12, 2008, 16:36:39

Quote from: Rik on Apr 12, 2008, 16:31:35
I always find a stern talking to works wonders, Ted. Showing it a Netgear is quite effective too.

Ah! I gave the Netgear to my mate Chris, so it will have to be "bat therapy" again.

Inactive · Apr 12, 2008, 16:37:51

Quote from: Ted on Apr 12, 2008, 16:34:58
your speeds never drop, the end is nigh

They have been, this past week or so Ted..

Sebby · Apr 12, 2008, 16:38:32

I just ran a Namesco speedtest and got very poor results (around 600k, compared with my usual 4000k). I'm just trying to do a BT speed test (trying being the key word) to see if it's Namesco or something else.

Ted · Apr 12, 2008, 16:40:22

Quote from: Sebby on Apr 12, 2008, 16:38:32
I just ran a Namesco speedtest and got very poor results (around 600k, compared with my usual 4000k). I'm just trying to do a BT speed test (trying being the key word) to see if it's Namesco or something else.

Woo Hoo!! (sorry sebby) not just me then

Sebby · Apr 12, 2008, 16:40:55

Right, the results from the BT speed test are fine, so I suspect it's a Namesco issue.

Rik · Apr 12, 2008, 16:41:51

I've just run one, Sebby, slightly optimistic for a 3000 profile, but in their normal range.

http://www.speedtest.bbmax.co.uk/results.php?t=1208016961&v=4064646

Ted · Apr 12, 2008, 16:42:41

Quote from: Sebby on Apr 12, 2008, 16:40:55
Right, the results from the BT speed test are fine, so I suspect it's a Namesco issue.

Rats!!

Sebby · Apr 12, 2008, 16:44:59

Quote from: Rik on Apr 12, 2008, 16:41:51
I've just run one, Sebby, slightly optimistic for a 3000 profile, but in their normal range.

http://www.speedtest.bbmax.co.uk/results.php?t=1208016961&v=4064646

Very strange.

Ray · Apr 12, 2008, 16:45:49

All fine here as well.

http://www.speedtest.bbmax.co.uk/results.php?t=1208017157&v=4064677

Rik · Apr 12, 2008, 16:47:40

Quote from: Sebby on Apr 12, 2008, 16:44:59
Very strange.

Server load? Network traffic at that time? Wind direction? It's why I don't put too much faith in testers - too many variables.

Inactive · Apr 12, 2008, 16:53:11

My speed is down by around 25% at BT, Thinkbroadband and at Namesco.

Reminds me of my days at Plusnet..

Ted · Apr 12, 2008, 16:57:11

Tried a BT test but won't finish Grrrrrrrrr!

Have a look at these, you'd think someone would run a grammar check, at least!

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Rik · Apr 12, 2008, 16:58:48

It's probably being hosted in India, Ted.

Ted · Apr 12, 2008, 17:00:03

No doubt at all.

Inactive · Apr 12, 2008, 17:00:24

Looks like a Java problem?? Ted, mine works OK using IE6.

Ted · Apr 12, 2008, 17:03:45

Yes i saw that but it said there was a problem right at the start, i didn't expect it to go any further but it did, only not to finish.
I'll try again later, don't usually have any problem.

wonder woman · Apr 12, 2008, 17:19:16

Have had very low speeds for most of this week. Just run a speedtest on thinkbroadband and this is the result

Date   12/04/08 17:12:35
Speed Down   430.05 Kbps ( 0.4 Mbps )
Speed Up   376.34 Kbps ( 0.4 Mbps )
Port   8095
Server   speedtest1.adslguide.org.uk

Unfortunately I am unable to run the bt speedtest. Spoke to support on Friday afternoon and the lady suggested I send them the results of my speed test over the weekend if I have sluggish speeds. Obviously I will be doing this. I know my line wont take a great speed but this is really slow and driving the old man up the wall.

Rik · Apr 12, 2008, 17:20:42

What are your line stats, WW? What happens when you try to run a BT test?

wonder woman · Apr 12, 2008, 17:25:59

Quote from: Rik on Apr 12, 2008, 17:20:42
What are your line stats, WW? What happens when you try to run a BT test?

ADSL Link Downstream Upstream
Connection Speed 2112 kbps 448 kbps
Line Attenuation 49 db 15.5 db
Noise Margin 8 db 21 db

Unable to run a BT speedtest for the past 3 weeks. Just keeps coming up with error message even when trying it a 3am

Rik · Apr 12, 2008, 17:29:06

For that sync speed, you should be on a profile of 1750, throughput around 1500k. Let support have your results, they can test the line for you. You do appear to have had your target noise margin raised, which suggests there has been some instability.

Which browser are you using for the BT test? Have you checked you have the latest version of Java? What AV software/firewall do you use?

wonder woman · Apr 12, 2008, 17:33:28

Quote from: Rik on Apr 12, 2008, 17:29:06
For that sync speed, you should be on a profile of 1750, throughput around 1500k. Let support have your results, they can test the line for you. You do appear to have had your target noise margin raised, which suggests there has been some instability.

Which browser are you using for the BT test? Have you checked you have the latest version of Java? What AV software/firewall do you use?

Using IE6.

Use AVG anti-virus, Windows firewall and downloaded the latest version of java the other day.

Rik · Apr 12, 2008, 17:39:32

It should work. It might be worth disabling both the AVG and the firewall for the duration of the test.

wonder woman · Apr 12, 2008, 17:42:58

Quote from: Rik on Apr 12, 2008, 17:39:32
It should work. It might be worth disabling both the AVG and the firewall for the duration of the test.

Will try it again later tonight. If it doesn't work support checked it for me before so hopefully they will do it again.

johnny5 · Apr 12, 2008, 17:44:12

I have some pretty low speeds at the moment.

http://www.speedtest.bbmax.co.uk/results.php?t=1208020587&v=4065132

Rik · Apr 12, 2008, 17:45:53

What are your line stats? Have you been able to get a BT test done?

J!ll · Apr 12, 2008, 17:49:14

I've tried the BT test they are having problems?

QuoteLATEST: Currently Sytem have the problem.Sorry for inconvenience.

Rik · Apr 12, 2008, 17:55:52

Looks like the BT server has fallen over (ISTR it did it last weekend).

wonder woman · Apr 12, 2008, 18:13:01

Just done another think broadband test and the speed has increased abit.

Date 12/04/08 18:08:32
Speed Down 1398.98 Kbps ( 1.4 Mbps )
Speed Up 376.19 Kbps ( 0.4 Mbps )
Port 8095
Server speedtest1.adslguide.org.uk

Although no where near what I was getting at the beginning of the week which was nearly 2900Kbps.

Was a BT engineer working in the street earlier in the week and god help him if he has messed up my line

Rik · Apr 12, 2008, 18:19:22

I wonder whether you've had a lower speed sync, which has dropped the profile. Does the router log indicate any dropped connections?

wonder woman · Apr 12, 2008, 18:23:31

Rik

Not showing any. Have been connected for the past 26 hours (had to disconnect the router yesterday afternoon due to a thunderstorm).

Rik · Apr 12, 2008, 18:25:53

Wise move. I use:

http://www.ukspeedtraps.co.uk/weather/light0900.htm

to monitor storms.

I think the best thing is to contact support, then, as you really need to get them to test the line. Sorry.

johnny5 · Apr 12, 2008, 18:27:06

Just ran another test.

http://www.speedtest.bbmax.co.uk/results.php?t=1208023034&v=4065484

Looks like my profile has gone up a step.

Not really sure what has gone on in the last hour,but i like it.

Rik · Apr 12, 2008, 18:28:48

Sebby was seeing a similar issue with that tester earlier...

wonder woman · Apr 12, 2008, 18:31:42

Quote from: Rik on Apr 12, 2008, 18:25:53
Wise move. I use:

http://www.ukspeedtraps.co.uk/weather/light0900.htm

to monitor storms.

I think the best thing is to contact support, then, as you really need to get them to test the line. Sorry.

Rik I forgot to say that the sync speed has dropped since last weekend when it was about 3700.

Thanks for all your help and I will send support an e-mail tomorrow night with the other speed tests I will do during tomorrow.

Sebby · Apr 12, 2008, 18:34:07

Quote from: Rik on Apr 12, 2008, 18:28:48
Sebby was seeing a similar issue with that tester earlier...

It's seems okay now - perhaps a little lower than I'd expect - but much more normal.

Ted · Apr 12, 2008, 18:37:11

Now, this is a bit better. Still a couple of meg off but better

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Ted · Apr 12, 2008, 18:41:33

Still can't run a BT speedtest. I even fired up the dual boot laptop, INTO WINDOWS 1e7

, updated java, all to no avail. They all stop at 96%.
Apparently the "system still has the problem".

Rik · Apr 12, 2008, 18:42:30

I think the tester may have had an issue, Ted, as it was OK for me, but not for you, Sebby and Johnny. OTOH, I was on DSL4 when I checked, while the three of you are on GW5, so...

It does look like the BT server is broken again. From memory, this happened last weekend as well.

Sebby · Apr 12, 2008, 18:53:26

Yep, GW5 here.

Ted · Apr 12, 2008, 19:43:03

Nearly there!

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Inactive · Apr 12, 2008, 23:05:37

Quote from: wonder woman on Apr 12, 2008, 17:33:28
Using IE6.

Use AVG anti-virus, Windows firewall and downloaded the latest version of java the other day.

I use exactly that, minus the Windows Firewall, never have a problem using the BT Speed Tester.

Simon · Apr 12, 2008, 23:23:10

My god, no wonder the bloody thing never works!

LATEST: Currently Sytem have the problem.Sorry for inconvenience.

Inactive · Apr 12, 2008, 23:25:27

Quote from: Simon on Apr 12, 2008, 23:23:10
My god, no wonder the bloody thing never works!

LATEST: Currently Sytem have the problem.Sorry for inconvenience.

Read that on another thread Simon....This is British Telecom.

Inactive · Apr 12, 2008, 23:34:41

Quote from: Inactive on Apr 12, 2008, 16:53:11
My speed is down by around 25% at BT, Thinkbroadband and at Namesco.

Reminds me of my days at Plusnet..

All back to normal again now

...very strange.

Sebby · Apr 13, 2008, 00:15:34

All back to normal here now (in terms of the Namesco speed test result).

Captain K · Apr 13, 2008, 00:18:15

Quote from: Simon on Apr 12, 2008, 23:23:10
LATEST: Currently Sytem have the problem.Sorry for inconvenience.

Still getting that message, but it works anyway. If anything, my speeds are slightly higher than normal in the last few days, as per the test I've just run - posted only to wind Rik up of course.

Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 7150 kbps
DSL connection rate: 448 kbps(UP-STREAM) 8128 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 6703 kbps

If you wish to discuss these results please contact your ISP.