More down time

[Ted]

down from 23.03 to 23.38 Hmmmmmm!!

[Simon]

Not here, Ted - been online all evening with no hiccups at all.

[Sebby]

Not here either. Was it sync or PPP only, Ted?

[Ted]

Seems to be ppp.
here's the log


INF    2008-04-16T23:03:33+01:00    ppp:  ppp0: connection lost, reconnecting...
WRN    2008-04-16T23:03:34+01:00    vrsip:  Broadband connection lost
INF    2008-04-16T23:03:38+01:00    ppp:  ppp0: LCP terminated by peer
NTC    2008-04-16T23:03:38+01:00    ppp:  ppp0: Connection terminated.
INF    2008-04-16T23:03:39+01:00    lmd:  pppoa0: creating VCC 0/38 encap 4 on dsl
INF    2008-04-16T23:03:44+01:00    ppp:  ppp0: LCP terminated by peer
NTC    2008-04-16T23:03:44+01:00    ppp:  ppp0: Connection terminated.
INF    2008-04-16T23:03:46+01:00    lmd:  pppoa0: creating VCC 0/38 encap 4 on dsl
INF    2008-04-16T23:03:54+01:00    ppp:  ppp0: LCP terminated by peer
NTC    2008-04-16T23:03:54+01:00    ppp:  ppp0: Connection terminated.
INF    2008-04-16T23:03:59+01:00    lmd:  pppoa0: creating VCC 0/38 encap 4 on dsl
INF    2008-04-16T23:04:03+01:00    ppp:  ppp0: LCP terminated by peer
NTC    2008-04-16T23:04:03+01:00    ppp:  ppp0: Connection terminated.
INF    2008-04-16T23:04:11+01:00    lmd:  pppoa0: creating VCC 0/38 encap 4 on dsl
INF    2008-04-16T23:04:39+01:00    ppp:  ppp0: LCP terminated by peer
NTC    2008-04-16T23:04:39+01:00    ppp:  ppp0: Connection terminated.
INF    2008-04-16T23:04:55+01:00    lmd:  pppoa0: creating VCC 0/38 encap 4 on dsl
INF    2008-04-16T23:05:03+01:00    ppp:  ppp0: LCP terminated by peer
NTC    2008-04-16T23:05:03+01:00    ppp:  ppp0: Connection terminated.
INF    2008-04-16T23:05:34+01:00    lmd:  pppoa0: creating VCC 0/38 encap 4 on dsl
INF    2008-04-16T23:05:42+01:00    ppp:  ppp0: LCP terminated by peer
NTC    2008-04-16T23:05:42+01:00    ppp:  ppp0: Connection terminated.
INF    2008-04-16T23:06:46+01:00    lmd:  pppoa0: creating VCC 0/38 encap 4 on dsl
INF    2008-04-16T23:06:51+01:00    ppp:  ppp0: LCP terminated by peer
NTC    2008-04-16T23:06:51+01:00    ppp:  ppp0: Connection terminated.
INF    2008-04-16T23:08:59+01:00    lmd:  pppoa0: creating VCC 0/38 encap 4 on dsl
INF    2008-04-16T23:09:06+01:00    ppp:  ppp0: LCP terminated by peer
NTC    2008-04-16T23:09:06+01:00    ppp:  ppp0: Connection terminated.
INF    2008-04-16T23:13:22+01:00    lmd:  pppoa0: creating VCC 0/38 encap 4 on dsl
INF    2008-04-16T23:13:30+01:00    ppp:  ppp0: LCP terminated by peer
NTC    2008-04-16T23:13:30+01:00    ppp:  ppp0: Connection terminated.
INF    2008-04-16T23:22:02+01:00    lmd:  pppoa0: creating VCC 0/38 encap 4 on dsl
INF    2008-04-16T23:22:07+01:00    ppp:  ppp0: LCP terminated by peer
NTC    2008-04-16T23:22:07+01:00    ppp:  ppp0: Connection terminated.
INF    2008-04-16T23:32:07+01:00    lmd:  ipnet0: DOWN on ppp0 with 91.135.6.77
ERR    2008-04-16T23:32:07+01:00    mif:  mif_get_params: InternetGatewayDevice.ManagementServer.ConnectionRequestURL: No such file or directory
ERR    2008-04-16T23:32:07+01:00    cwmd:  cwmd_mgmt_map_sync: failed to get params, No such file or directory
ERR    2008-04-16T23:32:07+01:00    mif:  mif_get_params: InternetGatewayDevice.ManagementServer.ConnectionRequestURL: No such file or directory
WRN    2008-04-16T23:32:07+01:00    cwmd:  cwmd_mgmt_sync_paramattr: get params
ERR    2008-04-16T23:32:07+01:00    cwmd:  connreq: in sync, get port: No such file or directory
ERR    2008-04-16T23:32:24+01:00    mif:  mif_get_params: InternetGatewayDevice.ManagementServer.ConnectionRequestURL: No such file or directory
WRN    2008-04-16T23:32:24+01:00    cwmd:  cwmd_mgmt_sync_paramattr: get params
ERR    2008-04-16T23:32:24+01:00    cwmd:  connreq: in sync, get port: No such file or directory
ERR    2008-04-16T23:32:36+01:00    mif:  mif_get_params: InternetGatewayDevice.ManagementServer.ConnectionRequestURL: No such file or directory
WRN    2008-04-16T23:32:36+01:00    cwmd:  cwmd_mgmt_sync_paramattr: get params
ERR    2008-04-16T23:32:36+01:00    cwmd:  connreq: in sync, get port: No such file or directory
ERR    2008-04-16T23:32:54+01:00    mif:  mif_get_params: InternetGatewayDevice.ManagementServer.ConnectionRequestURL: No such file or directory
WRN    2008-04-16T23:32:54+01:00    cwmd:  cwmd_mgmt_sync_paramattr: get params
ERR    2008-04-16T23:32:54+01:00    cwmd:  connreq: in sync, get port: No such file or directory
ERR    2008-04-16T23:33:24+01:00    mif:  mif_get_params: InternetGatewayDevice.ManagementServer.ConnectionRequestURL: No such file or directory
WRN    2008-04-16T23:33:24+01:00    cwmd:  cwmd_mgmt_sync_paramattr: get params
ERR    2008-04-16T23:33:24+01:00    cwmd:  connreq: in sync, get port: No such file or directory
ERR    2008-04-16T23:33:54+01:00    mif:  mif_get_params: InternetGatewayDevice.ManagementServer.ConnectionRequestURL: No such file or directory
WRN    2008-04-16T23:33:54+01:00    cwmd:  cwmd_mgmt_sync_paramattr: get params
ERR    2008-04-16T23:33:54+01:00    cwmd:  connreq: in sync, get port: No such file or directory
ERR    2008-04-16T23:34:24+01:00    mif:  mif_get_params: InternetGatewayDevice.ManagementServer.ConnectionRequestURL: No such file or directory
WRN    2008-04-16T23:34:24+01:00    cwmd:  cwmd_mgmt_sync_paramattr: get params
ERR    2008-04-16T23:34:24+01:00    cwmd:  connreq: in sync, get port: No such file or directory
ERR    2008-04-16T23:34:54+01:00    mif:  mif_get_params: InternetGatewayDevice.ManagementServer.ConnectionRequestURL: No such file or directory
WRN    2008-04-16T23:34:54+01:00    cwmd:  cwmd_mgmt_sync_paramattr: get params
ERR    2008-04-16T23:34:54+01:00    cwmd:  connreq: in sync, get port: No such file or directory
ERR    2008-04-16T23:35:24+01:00    mif:  mif_get_params: InternetGatewayDevice.ManagementServer.ConnectionRequestURL: No such file or directory
WRN    2008-04-16T23:35:24+01:00    cwmd:  cwmd_mgmt_sync_paramattr: get params
ERR    2008-04-16T23:35:24+01:00    cwmd:  connreq: in sync, get port: No such file or directory
ERR    2008-04-16T23:35:54+01:00    mif:  mif_get_params: InternetGatewayDevice.ManagementServer.ConnectionRequestURL: No such file or directory
WRN    2008-04-16T23:35:54+01:00    cwmd:  cwmd_mgmt_sync_paramattr: get params
ERR    2008-04-16T23:35:54+01:00    cwmd:  connreq: in sync, get port: No such file or directory
ERR    2008-04-16T23:36:24+01:00    mif:  mif_get_params: InternetGatewayDevice.ManagementServer.ConnectionRequestURL: No such file or directory
WRN    2008-04-16T23:36:24+01:00    cwmd:  cwmd_mgmt_sync_paramattr: get params
ERR    2008-04-16T23:36:24+01:00    cwmd:  connreq: in sync, get port: No such file or directory
ERR    2008-04-16T23:36:54+01:00    mif:  mif_get_params: InternetGatewayDevice.ManagementServer.ConnectionRequestURL: No such file or directory
WRN    2008-04-16T23:36:54+01:00    cwmd:  cwmd_mgmt_sync_paramattr: get params
ERR    2008-04-16T23:36:54+01:00    cwmd:  connreq: in sync, get port: No such file or directory
ERR    2008-04-16T23:37:24+01:00    mif:  mif_get_params: InternetGatewayDevice.ManagementServer.ConnectionRequestURL: No such file or directory
WRN    2008-04-16T23:37:24+01:00    cwmd:  cwmd_mgmt_sync_paramattr: get params
ERR    2008-04-16T23:37:24+01:00    cwmd:  connreq: in sync, get port: No such file or directory
ERR    2008-04-16T23:37:54+01:00    mif:  mif_get_params: InternetGatewayDevice.ManagementServer.ConnectionRequestURL: No such file or directory
WRN    2008-04-16T23:37:54+01:00    cwmd:  cwmd_mgmt_sync_paramattr: get params
ERR    2008-04-16T23:37:54+01:00    cwmd:  connreq: in sync, get port: No such file or directory
ERR    2008-04-16T23:38:24+01:00    mif:  mif_get_params: InternetGatewayDevice.ManagementServer.ConnectionRequestURL: No such file or directory
WRN    2008-04-16T23:38:24+01:00    cwmd:  cwmd_mgmt_sync_paramattr: get params
ERR    2008-04-16T23:38:24+01:00    cwmd:  connreq: in sync, get port: No such file or directory
INF    2008-04-16T23:38:45+01:00    lmd:  device0: dsl0 has no current version set
ERR    2008-04-16T23:38:54+01:00    mif:  mif_get_params: InternetGatewayDevice.ManagementServer.ConnectionRequestURL: No such file or directory
WRN    2008-04-16T23:38:54+01:00    cwmd:  cwmd_mgmt_sync_paramattr: get params
ERR    2008-04-16T23:38:54+01:00    cwmd:  connreq: in sync, get port: No such file or directory
INF    2008-04-16T23:39:11+01:00    lmd:  pppoa0: creating VCC 0/38 encap 4 on dsl
ERR    2008-04-16T23:39:11+01:00    mif:  mif_get_params: InternetGatewayDevice.ManagementServer.ConnectionRequestURL: No such file or directory
WRN    2008-04-16T23:39:11+01:00    cwmd:  cwmd_mgmt_sync_paramattr: get params
ERR    2008-04-16T23:39:11+01:00    cwmd:  connreq: in sync, get port: No such file or directory

getting to be a bit of a habit

[Sebby]

Hmm, it does look like PPP only. I'd let support know.

[Ted]

The just comes back up on its own, no reboot needed, strange stuff in the logs. 

don't know if i'm concerned enough to bother support. Yet!

Came back up at over 6.6mb download, go figure?

[anz1066]

mine was down twice during an online game. this is not the first time.
do we get an explanation? we pay for a service and i expect to get it. 

[Sebby]

Have you asked IDNet for an explanation? Remember, this is an unofficial forum.

[shazzy]

I've been putting it down to the BT maintenance as it only seems to happen after we've been warned about said maintenance.   I wouldn't panic! hehe

[Rik]

mine was down twice during an online game. this is not the first time.
do we get an explanation? we pay for a service and i expect to get it. 

As Sebby said, this is an independent forum, and I would encourage you to contact IDNet about the problem. Unless people tell them that it's happening, they don't know there's an issue - the 21:13 downtime from Tuesday didn't show in their logs.

Fwiw, I didn't experience any downtime last night.

[Ted]

TBH i'm not that concerned at the moment, its just nice to know you're not the only one, although it seems i was with this one, certainly doesn't appear to be as widespread as the last one.

[cavillas]

No problems here at all, no downtime, interruptions or anything else.  Sounds local individual areas to me, perhaps BT but please let support know with log details if possible, if they are not informed by their users then they won't know about any problems users have.  Idnetters can only help so far they are NOT idnet but an independent forum.

[Rik]

TBH i'm not that concerned at the moment, its just nice to know you're not the only one, although it seems i was with this one, certainly doesn't appear to be as widespread as the last one.

The thing is, Ted, if we tell IDNet we're seeing reports of problems, but no-one is contacting them, it doesn't carry much weight. If individual members/customers contact them, they will get a better idea of the extent and spread of the issue.

[Malc]

Is it not possible to point them to this thread

http://www.idnetters.co.uk/forums/index.php?topic=7601.50

this time, as a lot of people have already posted here?

[Rik]

It doesn't seem to have worked, Malc.

[Ted]

The thing is, Ted, if we tell IDNet we're seeing reports of problems, but no-one is contacting them, it doesn't carry much weight. If individual members/customers contact them, they will get a better idea of the extent and spread of the issue.

Point taken, i'll drop them an email with the router logs

[Rik]

Thanks Ted.

[Ted]

What's the best address to send it to, never done it before

[Rik]

support@idnet.net.

[Ted]

support@idnet.net.

Doh!

[Simon_idnet]

BT did send us a notice of Emergency Maintenance late yesterday where they have replaced a power supply that glitched the night before. The maintenance affected two of our realms, all others were unaffected.

regards
Simon

[Ted]

Doh!

Job done

That sounds interesting Simon!

[cavillas]

Thanks Simon.  That will settle a few people's minds.

[Ted]

Just realized that wasn't Simon. It was Simon_idnet 

[Rik]

Quite right, Ted.