New to IDNet

[vitriol]

Hello,  Just migrated in from Nildram / Tiscali.

Migration completed Thursday. No downtime at all, which was good.

Got up on Thursday morning and no internet so put the information provided by idnet into my router and bingo....instant connection.

I play alot of games so latency is important to me.

Things look promising so far...

C:\Documents and Settings\vitriol>ping www.jolt.co.uk

Pinging www.jolt.co.uk [82.133.85.65] with 32 bytes of data:

Reply from 82.133.85.65: bytes=32 time=22ms TTL=58
Reply from 82.133.85.65: bytes=32 time=23ms TTL=58
Reply from 82.133.85.65: bytes=32 time=23ms TTL=58
Reply from 82.133.85.65: bytes=32 time=23ms TTL=58

Ping statistics for 82.133.85.65:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 22ms, Maximum = 23ms, Average = 22ms
---------------------------------------------------------------------------------------------------
C:\Documents and Settings\vitriol>tracert www.jolt.co.uk

Tracing route to www.jolt.co.uk [82.133.85.65]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 23 ms 23 ms 25 ms telehouse-gw2-lo1.idnet.net [212.69.63.51]
3 23 ms 23 ms 23 ms telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]

4 24 ms 25 ms 26 ms te2-3.cr05.hx2.bb.gxn.net [193.203.5.14]
5 23 ms 22 ms 23 ms vl3953.cr05.tn5.bb.gxn.net [62.72.137.29]
6 24 ms 23 ms 23 ms gi1-1-6.ar01.tn5.bb.gxn.net [62.72.140.142]
7 23 ms 23 ms 23 ms ge-0-0-0-3801.jolt-gw.cust.pipex.net [212.241.24
1.14]
8 24 ms 24 ms 25 ms secure.jolt.co.uk [82.133.85.65]

Trace complete.
--------------------------------------------------------------------------------------------------

C:\Documents and Settings\vitriol>ping www.bbc.co.uk

Pinging www.bbc.net.uk [212.58.251.208] with 32 bytes of data:

Reply from 212.58.251.208: bytes=32 time=23ms TTL=248
Reply from 212.58.251.208: bytes=32 time=22ms TTL=248
Reply from 212.58.251.208: bytes=32 time=22ms TTL=248
Reply from 212.58.251.208: bytes=32 time=22ms TTL=248

Ping statistics for 212.58.251.208:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 22ms, Maximum = 23ms, Average = 22ms
-------------------------------------------------------------------------------------------

C:\Documents and Settings\vitriol>tracert www.bbc.co.uk

Tracing route to www.bbc.net.uk [212.58.253.71]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 25 ms 23 ms 22 ms telehouse-gw2-lo1.idnet.net [212.69.63.51]
3 23 ms 22 ms 25 ms telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]

4 26 ms 23 ms 23 ms rt-lonap-a.thdo.bbc.co.uk [193.203.5.90]
5 23 ms 23 ms 22 ms 212.58.238.129
6 25 ms 24 ms 25 ms te12-1.hsw0.cwwtf.bbc.co.uk [212.58.239.222]
7 25 ms 25 ms 24 ms www2.cwwtf.bbc.co.uk [212.58.253.71]

Trace complete.

-------------------------------------------------------------------------------------------------------

So far happy with the ping and trace results.

Have been doing a few speedtests and my downspeed seems to be  stuck at 1.9Mbs, I take it that my line is in re-training mode for the next 10 days or so?  My router is syncing at 8128/448 so should be on for some nice speeds after training.  Previous ISP I used to get 6.5 -7 MB speed.


Only had one little problem setting up the email account, the email sent to me by idnet stated that the outgoing mail server was smtp.idnet.net

After putting this in and my mail not working I quickly logged into my controls at the idnet site and found them to be smtp.idnet.com instead?.......maybe if an idnet representative reads this then maybe it might be worth them looking into that....


Overall impressed with the service so far.


Regards

[Rik]

Hi Vitriol, welcome to the forum.

If you migrated like for like, you shouldn't go through a new training period. Were you on an LLU connection by any chance? If so, then you will. The 2000k profile is normal in this situation, and will lift in a few days. You should move to a 7150 profile, with a throughput of 65-6700k.

I'll mention the email problem to support.

[kinmel]

Welcome, good to see a new poster

[Inactive]

Welcome vitriol.

[vitriol]

Were you on an LLU connection by any chance? If so, then you will. The 2000k profile is normal in this situation, and will lift in a few days. You should move to a 7150 profile, with a throughput of 65-6700k.

Hello and thanks for the warm welcome everyone.

Rik, to answer your question, no I've never been on a LLU service as there is no LLU presence at my exchange.  AFAIK I've migrated like for like, the package I ordered with IDNet was Home Max.

Btw Rik, I've got my email working so no problems there, just found it odd that there were conflicting smtp servers.

[Rik]

Can you do a BT speed test then (http://test.speedtester.bt.com:50301/), that will establish what's happened to the profile. It's possible it's taken a hit in the move.

[vitriol]

I will once I get back home.  Will post information.  Thanks for the advice

[Rik]

NP. We find the BT tester works better with IE variants, btw.

[Simon]

Hi Vitriol, and 

[Lance]

Welcome to the forum, vitriol!  8)

[Malc]

Hi Vitroil.

Once things settle, you'll be happy here.

I moved from Pipex/Tiscalli   and after a few days my speed increased.

[Sebby]

I'm sure you'll find you have a 2000k profile, but it should shift in about 5 days.

[dlorde]

Hi Vitriol,

I joined a month ago, and it took about 12 days before my profile updated (I was just asking tech support to chase it up when I found it had been updated overnight!).

I've had a few short disconnects since, but IDNet support have been very responsive, getting onto BT to get their stuff sorted.

My download speed is now about 6-7 faster than before 

[Noreen]

   Vitriol

[vitriol]

As requested

Here are my bt speedtest results

Test1 comprises of Best Effort Test:
    IP profile for your line is - 7150 kbps
    DSL connection rate: 448 kbps(UP-STREAM)  8128 kbps(DOWN-STREAM)
    Actual IP throughput achieved during the test was - 4058 kbps

[Rik]

Throughput is low for the profile (the latter is correct for the sync speed). Is your exchange showing as congested?

http://usertools.plus.net/exchanges/

If using XP, do you know what MTU/RWIN values you are using, and what the router's mTU is set to?

[vitriol]

Thanks for the continued help Rik.   

Exchange is showing as Green and I live about 400m from the exchange (as the crow flies) and I've looked in my router setup and there is no mention of the MTU value.  FYI I have a Netgear DG834GT.

Just ran a ping test and the results are not as good as yesterday.

C:\Documents and Settings\vitriol>ping www.jolt.co.uk

Pinging www.jolt.co.uk [82.133.85.65] with 32 bytes of data:

Reply from 82.133.85.65: bytes=32 time=42ms TTL=58
Reply from 82.133.85.65: bytes=32 time=55ms TTL=58
Reply from 82.133.85.65: bytes=32 time=32ms TTL=58
Reply from 82.133.85.65: bytes=32 time=34ms TTL=58

Ping statistics for 82.133.85.65:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 32ms, Maximum = 55ms, Average = 40ms

C:\Documents and Settings\vitriol>ping www.bbc.co.uk

Pinging www.bbc.net.uk [212.58.251.208] with 32 bytes of data:

Reply from 212.58.251.208: bytes=32 time=55ms TTL=248
Reply from 212.58.251.208: bytes=32 time=54ms TTL=248
Reply from 212.58.251.208: bytes=32 time=53ms TTL=248
Reply from 212.58.251.208: bytes=32 time=51ms TTL=248

Ping statistics for 212.58.251.208:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 51ms, Maximum = 55ms, Average = 53ms


*edit

found MTU value, it is 1458

[Sebby]

The profile is fine, but throughput is looking very low. The first thing I'd check is that MTU and RWIN are setup at optimum levels. If that doesn't improve things, I'd let support know. It's probably down to BT maintenance, but there may be something else.

[Rik]

It would be worth trying an MTU of 1500 to see if that helps. See this post for details.

If it doesn't, repeat the BT test a couple more times over the weekend and let support have the results, they can then check your line.

[vitriol]

Thanks guys,

Will do what you advise.

Looks to me though like interleaving has been enabled on my line, just looking at the ping stats.  Something I definately didn't want.

Hopefully should sort itself out over the next few days.

[Rik]

Interleaving is a strange beast, BT turns it on for no apparent reason. IDNet can get it turned off again for you if you ask them.

[Sebby]

Support will be able to get interleaving switched off, though it's possible the exchange could enable it again if errors are high.

That wouldn't affect throughput really, so try setting the MTU and RWIN and contact support if things don't change.

[cavillas]

We need some more vitriol in her vitroil.  Welcome

[David]

Hi Vitroil  I moved from Tiscali to here speeds and sense of humor rose greatly 

[RA-1972]

Welcome m8 have a good  stay .