New to IDNet

[vitriol]

Hello,  Just migrated in from Nildram / Tiscali.

Migration completed Thursday. No downtime at all, which was good.

Got up on Thursday morning and no internet so put the information provided by idnet into my router and bingo....instant connection.

I play alot of games so latency is important to me.

Things look promising so far...

C:\Documents and Settings\vitriol>ping www.jolt.co.uk

Pinging www.jolt.co.uk [82.133.85.65] with 32 bytes of data:

Reply from 82.133.85.65: bytes=32 time=22ms TTL=58
Reply from 82.133.85.65: bytes=32 time=23ms TTL=58
Reply from 82.133.85.65: bytes=32 time=23ms TTL=58
Reply from 82.133.85.65: bytes=32 time=23ms TTL=58

Ping statistics for 82.133.85.65:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 22ms, Maximum = 23ms, Average = 22ms
---------------------------------------------------------------------------------------------------
C:\Documents and Settings\vitriol>tracert www.jolt.co.uk

Tracing route to www.jolt.co.uk [82.133.85.65]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 23 ms 23 ms 25 ms telehouse-gw2-lo1.idnet.net [212.69.63.51]
3 23 ms 23 ms 23 ms telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]

4 24 ms 25 ms 26 ms te2-3.cr05.hx2.bb.gxn.net [193.203.5.14]
5 23 ms 22 ms 23 ms vl3953.cr05.tn5.bb.gxn.net [62.72.137.29]
6 24 ms 23 ms 23 ms gi1-1-6.ar01.tn5.bb.gxn.net [62.72.140.142]
7 23 ms 23 ms 23 ms ge-0-0-0-3801.jolt-gw.cust.pipex.net [212.241.24
1.14]
8 24 ms 24 ms 25 ms secure.jolt.co.uk [82.133.85.65]

Trace complete.
--------------------------------------------------------------------------------------------------

C:\Documents and Settings\vitriol>ping www.bbc.co.uk

Pinging www.bbc.net.uk [212.58.251.208] with 32 bytes of data:

Reply from 212.58.251.208: bytes=32 time=23ms TTL=248
Reply from 212.58.251.208: bytes=32 time=22ms TTL=248
Reply from 212.58.251.208: bytes=32 time=22ms TTL=248
Reply from 212.58.251.208: bytes=32 time=22ms TTL=248

Ping statistics for 212.58.251.208:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 22ms, Maximum = 23ms, Average = 22ms
-------------------------------------------------------------------------------------------

C:\Documents and Settings\vitriol>tracert www.bbc.co.uk

Tracing route to www.bbc.net.uk [212.58.253.71]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 25 ms 23 ms 22 ms telehouse-gw2-lo1.idnet.net [212.69.63.51]
3 23 ms 22 ms 25 ms telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]

4 26 ms 23 ms 23 ms rt-lonap-a.thdo.bbc.co.uk [193.203.5.90]
5 23 ms 23 ms 22 ms 212.58.238.129
6 25 ms 24 ms 25 ms te12-1.hsw0.cwwtf.bbc.co.uk [212.58.239.222]
7 25 ms 25 ms 24 ms www2.cwwtf.bbc.co.uk [212.58.253.71]

Trace complete.

-------------------------------------------------------------------------------------------------------

So far happy with the ping and trace results.

Have been doing a few speedtests and my downspeed seems to be  stuck at 1.9Mbs, I take it that my line is in re-training mode for the next 10 days or so?  My router is syncing at 8128/448 so should be on for some nice speeds after training.  Previous ISP I used to get 6.5 -7 MB speed.


Only had one little problem setting up the email account, the email sent to me by idnet stated that the outgoing mail server was smtp.idnet.net

After putting this in and my mail not working I quickly logged into my controls at the idnet site and found them to be smtp.idnet.com instead?.......maybe if an idnet representative reads this then maybe it might be worth them looking into that....


Overall impressed with the service so far.


Regards

[Rik]

Hi Vitriol, welcome to the forum.

If you migrated like for like, you shouldn't go through a new training period. Were you on an LLU connection by any chance? If so, then you will. The 2000k profile is normal in this situation, and will lift in a few days. You should move to a 7150 profile, with a throughput of 65-6700k.

I'll mention the email problem to support.

[kinmel]

Welcome, good to see a new poster

[Inactive]

Welcome vitriol.

[vitriol]

Were you on an LLU connection by any chance? If so, then you will. The 2000k profile is normal in this situation, and will lift in a few days. You should move to a 7150 profile, with a throughput of 65-6700k.

Hello and thanks for the warm welcome everyone.

Rik, to answer your question, no I've never been on a LLU service as there is no LLU presence at my exchange.  AFAIK I've migrated like for like, the package I ordered with IDNet was Home Max.

Btw Rik, I've got my email working so no problems there, just found it odd that there were conflicting smtp servers.

[Rik]

Can you do a BT speed test then (http://test.speedtester.bt.com:50301/), that will establish what's happened to the profile. It's possible it's taken a hit in the move.

[vitriol]

I will once I get back home.  Will post information.  Thanks for the advice

[Rik]

NP. We find the BT tester works better with IE variants, btw.

[Simon]

Hi Vitriol, and 

[Lance]

Welcome to the forum, vitriol!  8)

[Malc]

Hi Vitroil.

Once things settle, you'll be happy here.

I moved from Pipex/Tiscalli   and after a few days my speed increased.

[Sebby]

I'm sure you'll find you have a 2000k profile, but it should shift in about 5 days.

[dlorde]

Hi Vitriol,

I joined a month ago, and it took about 12 days before my profile updated (I was just asking tech support to chase it up when I found it had been updated overnight!).

I've had a few short disconnects since, but IDNet support have been very responsive, getting onto BT to get their stuff sorted.

My download speed is now about 6-7 faster than before 

[Noreen]

   Vitriol

[vitriol]

As requested

Here are my bt speedtest results

Test1 comprises of Best Effort Test:
    IP profile for your line is - 7150 kbps
    DSL connection rate: 448 kbps(UP-STREAM)  8128 kbps(DOWN-STREAM)
    Actual IP throughput achieved during the test was - 4058 kbps

[Rik]

Throughput is low for the profile (the latter is correct for the sync speed). Is your exchange showing as congested?

http://usertools.plus.net/exchanges/

If using XP, do you know what MTU/RWIN values you are using, and what the router's mTU is set to?

[vitriol]

Thanks for the continued help Rik.   

Exchange is showing as Green and I live about 400m from the exchange (as the crow flies) and I've looked in my router setup and there is no mention of the MTU value.  FYI I have a Netgear DG834GT.

Just ran a ping test and the results are not as good as yesterday.

C:\Documents and Settings\vitriol>ping www.jolt.co.uk

Pinging www.jolt.co.uk [82.133.85.65] with 32 bytes of data:

Reply from 82.133.85.65: bytes=32 time=42ms TTL=58
Reply from 82.133.85.65: bytes=32 time=55ms TTL=58
Reply from 82.133.85.65: bytes=32 time=32ms TTL=58
Reply from 82.133.85.65: bytes=32 time=34ms TTL=58

Ping statistics for 82.133.85.65:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 32ms, Maximum = 55ms, Average = 40ms

C:\Documents and Settings\vitriol>ping www.bbc.co.uk

Pinging www.bbc.net.uk [212.58.251.208] with 32 bytes of data:

Reply from 212.58.251.208: bytes=32 time=55ms TTL=248
Reply from 212.58.251.208: bytes=32 time=54ms TTL=248
Reply from 212.58.251.208: bytes=32 time=53ms TTL=248
Reply from 212.58.251.208: bytes=32 time=51ms TTL=248

Ping statistics for 212.58.251.208:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 51ms, Maximum = 55ms, Average = 53ms


*edit

found MTU value, it is 1458

[Sebby]

The profile is fine, but throughput is looking very low. The first thing I'd check is that MTU and RWIN are setup at optimum levels. If that doesn't improve things, I'd let support know. It's probably down to BT maintenance, but there may be something else.

[Rik]

It would be worth trying an MTU of 1500 to see if that helps. See this post for details.

If it doesn't, repeat the BT test a couple more times over the weekend and let support have the results, they can then check your line.

[vitriol]

Thanks guys,

Will do what you advise.

Looks to me though like interleaving has been enabled on my line, just looking at the ping stats.  Something I definately didn't want.

Hopefully should sort itself out over the next few days.

[Rik]

Interleaving is a strange beast, BT turns it on for no apparent reason. IDNet can get it turned off again for you if you ask them.

[Sebby]

Support will be able to get interleaving switched off, though it's possible the exchange could enable it again if errors are high.

That wouldn't affect throughput really, so try setting the MTU and RWIN and contact support if things don't change.

[cavillas]

We need some more vitriol in her vitroil.  Welcome

[David]

Hi Vitroil  I moved from Tiscali to here speeds and sense of humor rose greatly 

[RA-1972]

Welcome m8 have a good  stay . 

[vitriol]

Update

Been playing on the Xbox for the last hour, just jumped back on and decided to run a few more tests.

Ping has seemingly returned to normal

C:\Documents and Settings\vitriol>ping www.jolt.co.uk

Pinging www.jolt.co.uk [82.133.85.65] with 32 bytes of data:

Reply from 82.133.85.65: bytes=32 time=24ms TTL=58
Reply from 82.133.85.65: bytes=32 time=22ms TTL=58
Reply from 82.133.85.65: bytes=32 time=23ms TTL=58
Reply from 82.133.85.65: bytes=32 time=29ms TTL=58

Ping statistics for 82.133.85.65:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 22ms, Maximum = 29ms, Average = 24ms


And I've just done a speedtest at Namesco

http://www.speedtest.bbmax.co.uk/results.php?t=1208542305&v=4112592

maybe my line is doing some sort of retraining.

Will leave it for a few days yet before contacting support, no need to hassle them just yet.

[Rik]

I wonder whether your profile got chewed during the migration. Keep an eye on things and let support know if all is not well.

[MoHux]

Thanks guys,

Will do what you advise.

Looks to me though like interleaving has been enabled on my line, just looking at the ping stats.  Something I definately didn't want.

Hopefully should sort itself out over the next few days.

You would not have been able to sync' at 8128 if interleaving was turned on.  Would be 7616 or similar. 

Mo

[tomharrison]

As Mo says, with interleaving enabled you wouldn't be able to achieve the full sync. The high ping could be for a number of reasons - congested exchange, download activity, BT engineering works etc.

LLU connections generally appear to give lower pings too.

For what it's worth, my pings have increased this week for some bizarre reason. I usually ping to UK servers around 21-22ms, but it's jumped up to around 30 now. My results for Jolt are as follows:

C:\Documents and Settings\Tom>ping www.jolt.co.uk

Pinging www.jolt.co.uk [82.133.85.65] with 32 bytes of data:

Reply from 82.133.85.65: bytes=32 time=30ms TTL=58
Reply from 82.133.85.65: bytes=32 time=32ms TTL=58
Reply from 82.133.85.65: bytes=32 time=35ms TTL=58
Reply from 82.133.85.65: bytes=32 time=35ms TTL=58

Ping statistics for 82.133.85.65:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 30ms, Maximum = 35ms, Average = 33ms

Not sure what's caused it as I had IDNet opt me out of interleaving - I'd suspect BT twiddling with things .

[RA-1972]

This is mine with interleaving off . 7150 profile .
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\>ping jolt.co.uk

Pinging jolt.co.uk [82.133.85.65] with 32 bytes of data:

Reply from 82.133.85.65: bytes=32 time=17ms TTL=58
Reply from 82.133.85.65: bytes=32 time=17ms TTL=58
Reply from 82.133.85.65: bytes=32 time=17ms TTL=58
Reply from 82.133.85.65: bytes=32 time=16ms TTL=58

Ping statistics for 82.133.85.65:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 16ms, Maximum = 17ms, Average = 16ms

[vitriol]

thats some sweet ping there RA

I've been playing CoD4 tonight and the ingame ping was 40 ish, so thats fine.  Also speed has dramatically increased to 6.7 meg earlier on.

If it continues like this then I'll have no worries

[vitriol]

Update

Pings are all sweet and I've just got the best speedtest I've ever had

http://www.speedtest.bbmax.co.uk/results.php?t=1208598770&v=4117083

Nice

[Rik]

You won't get much better than that. 

[vitriol]

it just did lol

http://www.speedtest.bbmax.co.uk/results.php?t=1208602218&v=4117528


Have some  everyone

[Rik]

I did say much better.

[Inactive]

it just did lol

http://www.speedtest.bbmax.co.uk/results.php?t=1208602218&v=4117528


Have some  everyone

A great result.

for the karma..