Pipex to Idnet questions

stirling · Apr 30, 2008, 09:55:34

ok
im new to idnet but, after almost a year of broken promises of better speeds and so called sweetners to stay with pipex, i asked for a mac code on 28th march, this duely came back and was invalid, i was charged £100 for breaking my contract with pipex, even tho the promise of better speeds by upgrading didnt materialise, some days my speed was as low as 87kbps, after numerous phone calls to premium rated amatuer technicians i finaly got my code and joined idnet, and more than pleasantly surprised by courtesy i have recieved on phone im also very impressed with internet speeds im recieving.
Thank you IDNET for restoring my faith in isps
lol sorry thats last time i will mention them, just lookin forwards now to hopefully years of a decent internet connection
and thanx for the welcome you guys

Rik · Apr 30, 2008, 10:03:28

We're happy you're happy, and we're happy because we get the service and support. IDNet aren't the cheapest, but when something does go wrong, you quickly see what you're paying for.

Malc · Apr 30, 2008, 10:14:37

Quote from: stirling on Apr 30, 2008, 09:47:08
I Have mentioned this on another page but as im new to this i feel i must join the debate, or should i say put my oar into the debacle caused by the once great pipex fiasco, and sorry to repeat myself

Thank you IDNET for restoring my faith in isps

Many of us have been there.

stirling · Apr 30, 2008, 10:37:48

This all started when i was hostin a chat room usin the winmx service, for four years there was no problems but once tiscali , who i left because of poor service and bandwidth throttlin, took over my problems started, its taken over a year now to be free of pipex and i cant believe the difference in service, when i called pipex it was premium rated and no one ever helped with the problems, i was promised 3 free months rental to make up for time i couldnt connect but instead they took double out my bank, then when i finaly managed to get a mac code, after contacting to offcom, they told me there was nothing to pay as i was in credit and they still took £100 from my bank account, i just hope this goes a little way to explain why i feel so anti pipex.
Its nice to find like minded people who have had similar problems and found a solution and to hear idnet dont throttle bandwidth, im excited at prospect of becoming an internet user once again, although not sure how keen my wifes gonna be now.
Keep up the good work and ill be checking the forum regular

Rik · Apr 30, 2008, 10:40:35

Not only don't they throttle, but if you get a problem, it's a freefone number (geographic available if you're calling from a mobile) and it will be answered in a few rings by someone who doesn't read from a script, and who will take ownership of your problem.

It's worlds apart from the other 17 ISPs I've used.

stirling · Apr 30, 2008, 10:59:32

Best ever isp i had was liberty surf, remembethem? paid £60 for a full years subscription could use net anytime and throttlin hadnt been invented, havent quiet gone through 17 isps but ah for the good old days, but then again maybe i should just stay quiet and not show my age

Rik · Apr 30, 2008, 11:07:44

I must have missed Liberty in my travels. I was first online in 1983, using a 1200/75 acoustic coupler, then moved to a 300 baud modem, graduating through all the subsequent standards to 56k before moving to BB. I must get out more.

Lance · Apr 30, 2008, 13:30:06

You were online before I was born, Rik!

Malc · Apr 30, 2008, 13:41:24

They had internet in 1983

I was happy with my c64 back in them happy days...

Sebby · Apr 30, 2008, 13:46:28

Quote from: Lance on Apr 30, 2008, 13:30:06
You were online before I was born, Rik!

Same here!

Rik · Apr 30, 2008, 14:21:02

Quote from: Lance on Apr 30, 2008, 13:30:06
You were online before I was born, Rik!

Don't make me feel any older.

Rik · Apr 30, 2008, 14:22:22

Quote from: Malc on Apr 30, 2008, 13:41:24
They had internet in 1983 I was happy with my c64 back in them happy days...

No, back then it was all local BBS', linked by Fidonet. It took 24 hours to get an email delivered. Prestel (a teletext-like service) changed many things and was the start of the online community as we now know it.

Rik · Apr 30, 2008, 14:23:24

Quote from: Sebby on Apr 30, 2008, 13:46:28
Same here!

My name is not Methuselah!!

stirling · Apr 30, 2008, 15:43:34

oopa sorry ric, what have i started , age is just a number, just some of us have more numbers than others

lol

Rik · Apr 30, 2008, 15:45:07

I have a very round number - it's the size of my waist!

David · Apr 30, 2008, 15:50:11

Quote from: Lance on Apr 30, 2008, 13:30:06
You were online before I was born, Rik!

Rik s first speed test can be found on the dead sea scrolls,also I believe that a guy called moses had his written in stone and was so unhappy he threw them down a big mountain...didn't know tiscali had been around that long

Rik · Apr 30, 2008, 15:54:44

You're right - I used to peak at one glyph per minute.

David · Apr 30, 2008, 16:10:03

biblical proportions !!!!!!!!

Rik · Apr 30, 2008, 16:12:56

I'm faster now, though, my speeds are hiero.

stirling · Apr 30, 2008, 16:17:39

Before i migrated 1 glyph per min with pipex would have been an improvement.

Rik · Apr 30, 2008, 16:20:15

Pipex was the first dial-up ISP I used. I found them to be insufferably arrogant and left fairly quickly. I'm rather pleased that I got the pain over with before contracts started to be used.

Malc · Apr 30, 2008, 19:32:32

Totalise

http://www.ciao.co.uk/totalise_co_uk__77411

My first ISP, free dial up and they even gave you free shares, the more you used it, the more you got.

Rik · Apr 30, 2008, 19:34:38

Most of my former ISPs seem to have perished or been taken over, Malc. Worrying that...

stirling · Apr 30, 2008, 19:49:51

Mentioning libertysurf again made me wonder what happened to them, i now recall they were swallowed up by tiscali, who i then left to join pipex because of poor service, hmmmmm then tiscali come onto the scene with pipex, a case of deja vu?

Rik · Apr 30, 2008, 19:50:30

Look out, they're following you around.