What do you think is wrong?

[Malc]

Maybe give it a hard pull just for good measure!

 

[psp83]

Maybe give it a hard pull just for good measure!

i'll hang a bag of bricks on the line and see it that damages helps it.. 

Got a 4000 profile now, gotta be better than 135k "snails" profile.

[Rik]

It's better than my flat out profile, Paul. 

[MoHux]

Does touching metal affect telephone cable?

I am thinking of the scaffolding, could it be causing the current problems?  It could be a source of RF if nothing else.

I believe builders can break things like cable when putting up scaffolding!

Mo

[Rik]

They could certainly damage the cable without obvious external marks, Mo, and I suppose the scaffold might just as an an antenna for RF pickup.

[psp83]

Well the scaffolding should be down this week, I will get support to ask BT to nudge my margin back down to 12 if it stays stable when the scaffolding is down.

Hope its the cause as i dont know what it could be.

[Sebby]

It could well be the scaffolding. Like Rik says, it could, theoretically, be emitting RF into your line. Time will tell...

[psp83]

Theres alot of noise on the line today compared to yesterday.

The weather isn't hot today and its raining, so there goes the nice weather option.


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[Rik]

A 10db swing, which suggests you need a target margin of 12db.

[psp83]

A 10db swing, which suggests you need a target margin of 12db.

its 15db anyways.

Line never used to be this noisy before.

[Rik]

It happens, Paul. You could try Lance's trick and phone 151, reporting that you can hear cross-talk on the (voice) line. That's reputed to guarantee a pair swap, and did for Lance, but if they don't have a spare pair I'm not sure what they would do.

[Sebby]

That's very useful to know, as a last resort.

[psp83]

Its like my routerstats is monitoring a earthquake at the mo lol.. spikes (up and down).. flat lines then starts again with the spikes.

Got my adslnation faceplate through today.. will put that on saturday when the margin is at a good stable point and see if that helps.. if not. its back to support and maybe do what lance has done!!

[Sebby]

Remind me what happened when you connected to the test socket? If there was no improvement there, a faceplate isn't likely to help, but it's still good to have, IMHO.

[psp83]

Remind me what happened when you connected to the test socket? If there was no improvement there, a faceplate isn't likely to help, but it's still good to have, IMHO.

I'm still connected to the test socket, haven't bothered putting the faceplate back on yet as the phone is noisy with the BT one.. So hoping this new one will clear the noisy phone calls up.

Atleast BT cant say i haven't tried everything!!

[Rik]

If you're still getting noise at the test socket, unless the phone is the problem, a filtered faceplate isn;t going to solve anything, Paul, but will certainly do no harm.

[psp83]

If you're still getting noise at the test socket, unless the phone is the problem, a filtered faceplate isn;t going to solve anything, Paul, but will certainly do no harm.

The noise only happens for about the first 3 secs with a soap on a rope filter (at the dialing sounds). phone cant be at fault, tried 2 different phones and had same noise on both. the noise was like a faint modem dialing noise with a fews pops etc.

[Rik]

It shouldn't be there, though. Have you tried double-filtering the phone?

[psp83]

It shouldn't be there, though. Have you tried double-filtering the phone?

Nope.. will try that when i put the new faceplate on sat..

tbh.. I'm out of options if none of this work might get a netgear dg834g v4 router to see if it helps, but i guess in the end it will be an engineer call out ending with a £169 bill

[Rik]

I'd try the 'cross-talk voice fault' first... Check with Lance what he said.

[psp83]

I'd try the 'cross-talk voice fault' first... Check with Lance what he said.

Lance can you please PM me your screw BT over script cards please? 



be back in abit

[Lance]

You have a pm

[Sebby]

It sounds like it could well be worth a try, Paul.

[psp83]

thanks for the PM..

My line has just got weirder.

The first pic below shows a drop in margin, this was when the phone was used after that it stables out after being unstable all day.. Now i went to bed thinking there will be massive spikes and maybe a re sync because how my line was acting during the day... but as the 2nd pic shows.. my line was stable all night at 11db..

Its like the day has reversed the for line yesterday.. the spikes you get at night happened in the day 

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[Rik]

Which suggests some local activity, possibly a small industrial unit?