What do you think is wrong?

[psp83]

About the only thing we can be certain of is that it's between you and the exchange.

If it keeps happening i will get BT to put a new line in to replace the old one, its been there since the houses was built. over 25yrs ago.

My mate across the road (30 sec walk), gets full speed from his connection and i get all these problems so i can't see why i cant get full speed if he can.

[Rik]

My line's been here 26 years, but isn't having the problems yours is. The difficulty you face is that BT can decide it's too expensive to replace and simply declare the line as unsuitable for ADSL.

[psp83]

My line's been here 26 years, but isn't having the problems yours is. The difficulty you face is that BT can decide it's too expensive to replace and simply declare the line as unsuitable for ADSL.

I will pay them to put a new line in if i have to, atleast this way it will get sky of the broadband line aswell.

Our line has been covered over.. We had the house walls done outside years ago and the firm put the new outter wall covering over the line.. So i dont know if this would have long term affect on the line.

[Rik]

You do realise the sort of costs you could be talking about, Paul?

[psp83]

You do realise the sort of costs you could be talking about, Paul?

No, I dont know how much they charge for a new line these days, but my job depends on a good/fast internet connection.. So if it needs to be done then i will have to do it 

[Rik]

A basic new line is £125, but that doesn't guarantee new cable, they'll use a spare pair if there is one. Once you get into cabling, the bill can run into thousands, though there's threshold below which BT bear the cost.

[psp83]

There is none left on the pole outside, the engineer went to change the pair last time and couldn't because of this. he also said there was a few corroded.

[Rik]

I've been trying to find a figure for new cabling, but can't. I have seen it somewhere, but you know what it's like when you look for it.

Basically, BT will install a new line for £125 if it costs them less than £X. If the cost is greater, they can refuse unless you are willing to meet their costs. Best thing is to ask for a quote and specify the line is required for ADSL.

[Sebby]

Again, I think it also may depend on the engineer, too. When I was at university, it was an absolute nightmare for BT to install the line, and it took them most of the day, yet we still only paid £125.

[psp83]

Well a new line is the last thing i will do.

Where can i get a new filtered faceplate from? quality over price.. i dont like cheap things 

Also thinking about getting this just to see if helps : http://www.broadbandbuyer.co.uk/Shop/ShopDetail.asp?ProductID=5389

What do you think?

[Sebby]

I would go for the ADSL Nation XTE-2005.

[Lance]

As would I, sebby.

As for the router, the v4 uses a broadcom chip which seems to perform better than the chips in the previous versions.

[Sebby]

Yep, sorry, missed the router link last night. The v4 certainly seems to perform much better than previous versions.

[Dangerjunkie]

Hi,

Where is your router physically located? How hot is it running and is it near any source of heat? Is the ventilation OK?

I just had a Netscreen firewall cr*p out with strange symptoms that looked exactly like the modem losing the PPP session. It coincided with the hot weather starting.

I would try getting a couple of books and standing one end of the modem on each one to make an air gap underneath then putting a fan to blow on it to see if that changes the behaviour.

Cheers,
Paul.

edit: Would the neighbour let you go for a climb up their scaffolding whilst the builders aren't there so you can check your cable for physical damage?

[Dangerjunkie]

I just remembered the cost thing... My friend lives in East Anglia and she has a farm cottage that's about a mile down a lane. The phone line wouldn't support ADSL and BT decided to rerun the cable down the lane so the people in the cottages could get ADSL. She didn't have to pay but IIRC I think she said the cost to BT was something like £10,000 to replace a mile of cable.



Cheers,
Paul.

[Rik]

Thanks, Paul. I know I've seen the figures, I just can't remember where. How many cottages were there?

[Gary]

The V4 does work much better, I have a great sync for my attenuation on O2, I would recommend one, the broadcom chipset likes LLU and BT, the fact anything likes BT amazes me, you can pick one up here for £44 the non wifi one is only a pound cheaper

[psp83]

I would go for the ADSL Nation XTE-2005.

Should be through time the weekend 

[psp83]

Hi,

Where is your router physically located? How hot is it running and is it near any source of heat? Is the ventilation OK?

I just had a Netscreen firewall cr*p out with strange symptoms that looked exactly like the modem losing the PPP session. It coincided with the hot weather starting.

I would try getting a couple of books and standing one end of the modem on each one to make an air gap underneath then putting a fan to blow on it to see if that changes the behaviour.

Cheers,
Paul.

edit: Would the neighbour let you go for a climb up their scaffolding whilst the builders aren't there so you can check your cable for physical damage?

The router is on a corner shelf in the hall, about 3ft away from the phone socket. Its away from any heaters and has plenty of air.. Its led down ontop 2 blocks of wood each side lifting it about 2 inches off the shelf. The router itself runs quite cool. The only power source around it is the power cable which goes away from the router 2 a plug about  3/4ft away.

I've checked the phone line, well the 4ft of it that runs through the scaffolding and couldn't see any damage but if they got it caught it might off came free at the pole 

[psp83]

It seems like the line has stabled today.

Noise was up and down through the night but i know it does at night and a 3 db drop is what used to get at night.

But today its been very flat.


[attachment deleted by admin]

[Rik]

Looks just as it should, Paul, only 5db further up the axis than is ideal.

[psp83]

Looks just as it should, Paul, only 5db further up the axis than is ideal.

I'm still sync'd under 5000 kbps thou  and a reboot of the router might make it unstable again once the sync gets higher 

[attachment deleted by admin]

[gingerjedi]

I don't want to ruin your otherwise ADSL problem free day but have you tried wiggling the cable to see if you can upset that otherwise perfect straight line?

[Rik]

That's wicked.   

[Lance]

Maybe give it a hard pull just for good measure!