Up for 30 days, down twice this evening :O

Bat · Apr 17, 2008, 22:36:14

Hi,
Jester ... I had a higher sync too! But thats gone out the window with all these drop outs

I think it was 4838?
Cheers,
Gavin

Cookiemonster · Apr 17, 2008, 22:39:40

Oh that explains it then!

Sebby · Apr 18, 2008, 00:30:41

One thing that doesn't seem to have been tried is the test socket. If feasible, could you run the router for a few days connected to the test socket. If you still have problems, it's worth getting IDNet to raise it to BT. Unfortunately, even though you've put new extension wiring in place, it could still be this wiring that is picking up these random noise bursts.

Bat · Apr 18, 2008, 18:56:08

Hi,
I don't really fancy the idea of having wires running all over the house for a month or 2.

I did try a new router in the test socket for a weekend and everything was fine. That was the reason for replacing the wiring and buying new router.

I've routed the wiring through the garage into the airing cupboard and around the edge of the loft to try and reduce noise problems, I also used the proper BT spec cable too.

Cheers,
Gavin

Rik · Apr 18, 2008, 18:57:49

Have you done a quick compare of your line stats at the test socket and your normal extension, Gavin?

Bat · Apr 18, 2008, 23:11:00

Hi,
Rik ... Not recently, guess I should.
Having no BB again I decided to use the test facility on my router, it said;

DSL .. ok
ATM .. No ATM activity detected on your line
PPP .. Disconnected because idle time out reached

Does the fact DSL is ok mean the wiring is in order and the fault lies elsewhere?
Cheers,
Gavin

Sebby · Apr 18, 2008, 23:19:23

It looks like a sync issue, though I don't think it's entirely clear from the above. The fact that DSL is ok could just mean that DSL is detected on the line. What router do you have?

The "PPP disconnected because idle time out reached" interests me, as I know some routers have a setting to disconnect when the connection has been idle, though I think that may just be throwing us off.

Bat · Apr 18, 2008, 23:25:03

Hi,
It's a Speedtouch 546 v6
I kept getting idle time out reached whilst trying to connect

Cheers,
Gavin

Sebby · Apr 18, 2008, 23:40:14

Which firmware version are you running? I know that version 6.1 had an idle timeout problem, so I'd say it's worth updating to 6.2.

Bat · Apr 18, 2008, 23:59:24

Hi,
I'm on 6.1.4.6
I'll hang fire on the 6.2 for now as I don't want to update incase something else is causing the problem.
Cheers,
Gavin

Rik · Apr 19, 2008, 08:51:20

Can you borrow a different router, Gavin?

Bat · May 13, 2008, 20:02:27

Hi,
Well, touch wood, getting better.
Up for 14 days, then had a re-sync.....
Now running 5378 @12.5 db

I've done nothing!

Cheers,
Gavin

Rik · May 13, 2008, 20:09:23

We'll blame BT then, Gavin.

Sebby · May 13, 2008, 20:31:38

Glad to hear it, Gavin.