intermittent lag

anz1066 · May 17, 2008, 13:33:49

is anyone having any probs with lag in games. my connection has been getting worse, at times it has been off for hours. ping is up and down etc normally it is stable at around 50 ms. any ideas anyone, as this lag is very frustrating.

Rik · May 17, 2008, 13:43:14

I'm not a gamer, but I've not noticed any ping issues. Download Ping Graph and run it for several hours, maybe 24.

http://www.vwlowen.co.uk/moreinternet/files.htm

Lance · May 17, 2008, 13:43:27

Hi anz,

I don't game but my pings are looking pretty stable (with interleaving on):

C:\Users\Lance>ping idnet.net -n 10

Pinging idnet.net [212.69.36.10] with 32 bytes of data:
Reply from 212.69.36.10: bytes=32 time=25ms TTL=59
Reply from 212.69.36.10: bytes=32 time=27ms TTL=59
Reply from 212.69.36.10: bytes=32 time=25ms TTL=59
Reply from 212.69.36.10: bytes=32 time=24ms TTL=59
Reply from 212.69.36.10: bytes=32 time=24ms TTL=59
Reply from 212.69.36.10: bytes=32 time=24ms TTL=59
Reply from 212.69.36.10: bytes=32 time=26ms TTL=59
Reply from 212.69.36.10: bytes=32 time=25ms TTL=59
Reply from 212.69.36.10: bytes=32 time=35ms TTL=59
Reply from 212.69.36.10: bytes=32 time=27ms TTL=59

Ping statistics for 212.69.36.10:
Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 24ms, Maximum = 35ms, Average = 26ms

C:\Users\Lance>ping bbc.co.uk -n 10

Pinging bbc.co.uk [212.58.224.131] with 32 bytes of data:
Reply from 212.58.224.131: bytes=32 time=24ms TTL=121
Reply from 212.58.224.131: bytes=32 time=25ms TTL=121
Reply from 212.58.224.131: bytes=32 time=28ms TTL=121
Reply from 212.58.224.131: bytes=32 time=25ms TTL=121
Reply from 212.58.224.131: bytes=32 time=26ms TTL=121
Reply from 212.58.224.131: bytes=32 time=27ms TTL=121
Reply from 212.58.224.131: bytes=32 time=25ms TTL=121
Reply from 212.58.224.131: bytes=32 time=27ms TTL=121
Reply from 212.58.224.131: bytes=32 time=27ms TTL=121
Reply from 212.58.224.131: bytes=32 time=26ms TTL=121

Ping statistics for 212.58.224.131:
Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 24ms, Maximum = 28ms, Average = 26ms

Do you know the ip of the server you are trying to play on?

Sebby · May 17, 2008, 13:50:48

I'd recommend you also take a look at this thread. You should let support know, and preferably provide some data (such as tracerts).

anz1066 · May 18, 2008, 20:03:31

thanks for the replies, i`m not sure Idnet is to blame for the intermittent lag. it seems to be related to one server, but not 100% sure. my ping is stable at 50 avg and i get the lag every so often.

Sebby · May 19, 2008, 00:30:39

I'd still be inclined to let IDNet know and provide them with some information as, even if it's not to do with them, they may be able to change the routing, for example.

anz1066 · May 22, 2008, 19:04:56

here is a trace to the server we rent. we have tried turning PB off,changed various settings in the server, and various other methods.
Tracing route to Hosted.By.DS-GameSolutions.net [195.22.100.141]
over a maximum of 30 hops:

1 16 ms 99 ms 100 ms speedtouch.lan [192.168.1.254]
2 32 ms 74 ms 30 ms telehouse-gw2-lo1.idnet.net [212.69.63.51]
3 30 ms 34 ms 30 ms telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]

4 31 ms 33 ms 31 ms lonap.he.net [193.203.5.128]
5 37 ms 43 ms 37 ms 10gigabitethernet1-1.core1.ams1.he.net [72.52.92
.82]
6 48 ms 54 ms 45 ms 216.66.32.46
7 43 ms 43 ms 43 ms access-j1.jointtransit.nl [217.170.10.50]
8 43 ms 40 ms 38 ms jointtransit.icehosting.nl [217.170.9.157]
9 41 ms 41 ms 41 ms Hosted.By.DS-GameSolutions.net [195.22.100.141]

Trace complete.

Rik · May 22, 2008, 19:08:24

For me, it looks like this:

Tracing route to Hosted.By.DS-GameSolutions.net [195.22.100.141]
over a maximum of 30 hops:

1 <1 ms 1 ms <1 ms home [192.168.1.254]
2 65 ms 82 ms 25 ms telehouse-gw2-lo2.idnet.net [212.69.63.55]
3 25 ms 23 ms 25 ms telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]
4 25 ms 23 ms 23 ms lonap.he.net [193.203.5.128]
5 33 ms 33 ms 35 ms 10gigabitethernet1-1.core1.ams1.he.net [72.52.92.82]
6 33 ms 33 ms 33 ms 216.66.32.46
7 35 ms 35 ms 35 ms access-j1.jointtransit.nl [217.170.10.50]
8 35 ms 33 ms 31 ms jointtransit.icehosting.nl [217.170.9.157]
9 34 ms 31 ms 33 ms Hosted.By.DS-GameSolutions.net [195.22.100.141]

Trace complete.

anz1066 · May 22, 2008, 19:17:29

not a lot of difference, i am in Scotland. my ping is fine, and when it spikes high, the oing remains low.

Rik · May 22, 2008, 19:18:32

I'm interleaved, btw. So is my line.

Sebby · May 22, 2008, 19:18:51

And for me (interleaved):

Tracing route to Hosted.By.DS-GameSolutions.net [195.22.100.134]
over a maximum of 30 hops:

1 1 ms 1 ms <1 ms 172.16.0.1
2 32 ms 31 ms 33 ms telehouse-gw2-lo1.idnet.net [212.69.63.51]
3 33 ms 33 ms 33 ms telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]

4 38 ms 35 ms 31 ms lonap.he.net [193.203.5.128]
5 44 ms 41 ms 39 ms 10gigabitethernet1-1.core1.ams1.he.net [72.52.92
.82]
6 42 ms 41 ms 41 ms 216.66.32.46
7 47 ms 46 ms 45 ms access-j1.jointtransit.nl [217.170.10.50]
8 40 ms 49 ms 44 ms jointtransit.icehosting.nl [217.170.9.157]
9 41 ms 45 ms 41 ms Hosted.By.DS-GameSolutions.net [195.22.100.134]

Trace complete.

anz1066 · May 22, 2008, 19:25:27

where abouts do i find if i`m interleaved ?

Sebby · May 22, 2008, 19:26:17

What router do you have?

anz1066 · May 22, 2008, 19:27:46

THOMSON ST780

Sebby · May 22, 2008, 19:33:23

IIRC, open a command prompt, type telnet 192.168.1.254 and hit enter. Login, then type adsl info.

I might have forgotten part of it, though.

anz1066 · May 22, 2008, 19:43:20

wouldn`t let me log in, despite copying and pasting my details

Sebby · May 22, 2008, 21:20:56

I wouldn't copy and paste, type them manually.

anz1066 · May 23, 2008, 01:07:35

same error, after manually typing in. my login details have not been changed. still have the activation email with them in.

as these lag spikes appear every 1 minute, i`m assuming that something is scanning or similar?

zebrum · May 23, 2008, 01:20:59

sounds to me you've lost your router's account details. First look on the router label, if its not on that then try googling "default password THOMSON ST780". But before all that try admin / admin ;-)

Rik · May 23, 2008, 10:07:55

Quote from: anz1066 on May 23, 2008, 01:07:35
same error, after manually typing in. my login details have not been changed. still have the activation email with them in.

As Zebrum says, it's the router login you need, not the IDNet one. Failign which, give support a ring, they will be able to tell you if you are interleaved.

anz1066 · May 23, 2008, 15:48:58

thanks zebrum, got in after a search, i emailed support also. i will keep you guys updated about my ping,after i have sent a ping trace to support.

thanks for the support guys

Sebby · May 23, 2008, 17:23:36

NP. Let us know how you get on.

anz1066 · Jun 20, 2008, 14:16:28

just an update, it seems everything is fine at the Idnet end. still get lag every minute or so on our server.
if i find a solution i will post it here.
thanks everyone

Sebby · Jun 20, 2008, 14:32:56

Is it just one server?

TheMonkey · Jun 20, 2008, 15:59:20

sorry to jump in and i'm not sure how helpful my advice will be but have you forwarded your ports for the game, the same way you would with torrents.

I had call of duty running through a specific port and had no problems with lag.

Just a thought as i had to reset my router the other day and haven't had time to forward my ports again and i noticed a bit of lag as the game gets going.

just a thought

portforward.com*

*That may be wrong. i'm at work at the mo and can't remember if that adress is correct

vitriol · Jun 21, 2008, 14:41:29

here's mine

1 <1 ms <1 ms <1 ms 192.168.0.1
2 25 ms 24 ms 23 ms telehouse-gw2-lo1.idnet.net [212.69.63.51]
3 24 ms 24 ms 24 ms telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]

4 24 ms 23 ms 23 ms lonap1.enta.net [193.203.5.134]
5 24 ms 26 ms 26 ms te5-1.telehouse-north0.core.enta.net [87.127.246
.122]
6 32 ms 31 ms 32 ms te5-3.amsterdam.core.enta.net [87.127.246.138]
7 526 ms 124 ms 37 ms 87-127-246-54.no-dns-yet.enta.net [87.127.246.54
]
8 34 ms 38 ms 34 ms jointtransit.icehosting.nl [217.170.9.157]
9 35 ms 37 ms 36 ms Hosted.By.DS-GameSolutions.net [195.22.100.141]

Trace complete.

vitriol · Jun 21, 2008, 14:42:59

Quote from: anz1066 on May 22, 2008, 19:04:56
here is a trace to the server we rent. we have tried turning PB off,changed various settings in the server, and various other methods.
Tracing route to Hosted.By.DS-GameSolutions.net [195.22.100.141]
over a maximum of 30 hops:

1 16 ms 99 ms 100 ms speedtouch.lan [192.168.1.254]
2 32 ms 74 ms 30 ms telehouse-gw2-lo1.idnet.net [212.69.63.51]
3 30 ms 34 ms 30 ms telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]

4 31 ms 33 ms 31 ms lonap.he.net [193.203.5.128]
5 37 ms 43 ms 37 ms 10gigabitethernet1-1.core1.ams1.he.net [72.52.92
.82]
6 48 ms 54 ms 45 ms 216.66.32.46
7 43 ms 43 ms 43 ms access-j1.jointtransit.nl [217.170.10.50]
8 43 ms 40 ms 38 ms jointtransit.icehosting.nl [217.170.9.157]
9 41 ms 41 ms 41 ms Hosted.By.DS-GameSolutions.net [195.22.100.141]

Trace complete.

your first hop seems to be very high, probably the one that is causing the lag.

Sebby · Jun 21, 2008, 14:45:24

IIRC, that's normal for SpeedTouch routers.

Rik · Jun 21, 2008, 15:48:48

It is, as I found out when I thought exactly the same thing.