How long ???

Inactive · Nov 13, 2006, 14:37:46

How long does it normally take to get connected to IDNet from another ISP using a valid MAC Code.?

Many thanks for any advice.

Rik · Nov 13, 2006, 14:49:47

Three days in my case, I've seen others up to a week. It's very much down to BT.

Nerval · Nov 13, 2006, 14:57:53

Yes, they normally say 3 working days if you're on BT, or 8 working days if you're on LLU.
That is once you've handed over your MAC.

zimmerframe · Nov 13, 2006, 16:10:43

When I joined, I gave my MAC to IDNet on Friday and was active the following Wednesday

That was with a BT line.

Nerval · Nov 13, 2006, 16:17:27

sounds like 3 working days then

I gave mine on a Sunday and went live on the Thursday.

BassoProfundo · Nov 13, 2006, 17:05:24

Yup, me 2. Gave my MAC on Monday morning, switchover happened before 2am on Thursday morning. Fabulous.

VaderDSL · Nov 13, 2006, 17:07:27

About three days here also.

I have to say migration is probably the best thing to happen to broadband, with IDNet coming a close second.

Inactive · Nov 13, 2006, 23:33:40

Thanks guys, I got my answer via email a short while ago, I go live before 6.00pm on Thursday 16th November, so you all seem to about right.

I can't wait to be away from Plusnet now.

maxping · Nov 14, 2006, 00:21:31

I felt the same about Freedom2surf

LadFromWales85 · Nov 14, 2006, 01:00:45

Freedom2Surf rocked in the good ol' days

maxping · Nov 14, 2006, 01:10:45

Yep until they were bought out and the shaping was introduced, and who was it that bought them and ruined a once decent ISP?

ou7shined · Nov 14, 2006, 02:23:30

Quote from: Inactive on Nov 13, 2006, 23:33:40
Thanks guys, I got my answer via email a short while ago, I go live before 6.00pm on Thursday 16th November, so you all seem to about right.

I can't wait to be away from Plusnet now.

Hey! Me too! We could be like switch-over-buddies.

Don't listen to me, it's just the euphoria knowing that I'm leaving PN too.

Inactive · Nov 14, 2006, 02:31:26

Quote from: ou7shined on Nov 14, 2006, 02:23:30
Hey! Me too! We could be like switch-over-buddies. Don't listen to me, it's just the euphoria knowing that I'm leaving PN too.

Did they offer you a free month to stay?

ou7shined · Nov 14, 2006, 02:40:10

They sure did. They could have offered a year for free and I'd have still said no.

Nerval · Nov 14, 2006, 08:44:08

Quote from: Inactive on Nov 14, 2006, 02:31:26
Did they offer you a free month to stay?

That seems to be standard now with them.
The amazing thing is that even people who are leaving because the service is virtually unusable accept the free month and stay with Plusnet till the month's over - and continue to post on the forum complaining about the service. The mention of "free" seems to wave aside all reason.

Rik · Nov 14, 2006, 09:29:11

Too many people stop at the word free, and don't think beyond it. Nothing is free, you end up paying in pain or cash somehow.

Interestingly, according to the BBC this morning, uSwitch says that people are not happy with their free BB. This is the same uSwitch which was recommending TalkTalk in the recent BBC TV programme!

http://news.bbc.co.uk/1/hi/uk/6145738.stm

BassoProfundo · Nov 14, 2006, 12:57:43

... and the same uSwitch that are now saying that Tiscal are in the top three customer-satisfaction-wise. For those in-the-know, they have lost all credibility. Sadly, it's not those "in-the-know" that end up getting ensnared by such companies.

Rik · Nov 14, 2006, 13:06:32

Couldn't agree with you more, they are one of several such companies that present themselves as impartial, yet work on commissions. I'm surprised that they haven't transgressed some piece of consumer legislation, but it appears not.

Inactive · Nov 14, 2006, 16:57:48

Impartial ..

They are only " impartial " to companies that pay them..

Rik · Nov 14, 2006, 17:10:06

True enough, but why are they not required to state that they receive commision? This is an area of consumer legislation that needs tightening.

Inactive · Nov 15, 2006, 00:00:10

Back to the topic...

As I have said elsewhere, I should be connected on Thursday of this week.

Basic question?

Will I need to do anything to my modem/ router, apart from reboot.

My Modem Router is a BT 2100.

Thanks.

maxping · Nov 15, 2006, 01:01:08

If i remember right i just changed the username and password for my then usb modem and that was it.

Rik · Nov 15, 2006, 10:05:34

That should be all, easiest way is to create a new connectoid from scratch. Some fine tuning of MTU and RWIN may be needed for optimum performance.

Inactive · Nov 15, 2006, 10:53:37

OK, Thanks muchly...should be sometime tomorrow, so I have printed off the welcome email, will let you know how it goes....hopefully....

Nerval · Nov 15, 2006, 11:11:12

Usually in the early hours, so certainly should be up by breakfast time

All I did was change my ID/password on the router before I turned off the computer for the night, then at 6 next morning when I turned it on, it just connected to IDNet and that was it.