"Looking Up/Contacting" Slow when switching between webpages.

[DeViTTo]

  Last night had same problems even rebooted my router it would take forever to resolve pages will try open DNS settings tonight.

[madasahatter]

OK, I've had a word with Tim. The reason they are asking for us to switch to manual DNS and reverse the two servers is that it will show if there's an issue with the primary server. Meantime, they have put extra monitoring on the servers.

Aha - a method to their madness - excellent 

[Rik]

Many thanks Rik,I will see how things go then

If that improves things, Alan, switch to the IDNet servers in the same way, but use 212.69.40.3 as the primary and 212.69.36.3 as the secondary.

[Rik]

Last night had same problems even rebooted my router it would take forever to resolve pages will try open DNS settings tonight.

Or the manual IDNet settings as above, Dev.

[DeViTTo]

Or the manual IDNet settings as above, Dev.

hi Rik allready using the idnet settings set in router and pc

[Inactive]

Strange thing, I have witnessed any problems at all.

[Lance]

hi Rik allready using the idnet settings set in router and pc

But have you reversed the primary and secondary server IPs?

[Rik]

hi Rik allready using the idnet settings set in router and pc

We need the primary and secondary servers swapped as a diagnostic, Dev. Thanks.

[Rik]

Strange thing, I have witnessed any problems at all.

You're the one hogging the primary and causing the problem then, In.

[Inactive]

  I knew it would be my fault.. 

[Rik]

Have to blame someone, In.

[Inactive]

I can take it...

[madasahatter]

Have to blame someone, In.

you have to admit, it makes a change from blaming us hoobs anyway 

[Inactive]

you have to admit, it makes a change from blaming us hoobs anyway 

You Hoobs are always up to no good, me, a picture of innocence.. 

[alcav]

If that improves things, Alan, switch to the IDNet servers in the same way, but use 212.69.40.3 as the primary and 212.69.36.3 as the secondary.

Hi Rik,
well I feel it has improved on some sites but not all .The above numbers,are they typed into the same place or?sorry I'm a bit thick about these things

Alan

[madasahatter]

You Hoobs are always up to no good, me, a picture of innocence.. 

yeah - right 

[Sebby]

I think it must be IDNet's DNS'.

[Rik]

Have you tried the primary/secondary swap, Sebby.

[Sebby]

I'm using OpenDNS myself, Rik, and have no problems, so it just seems that this is probably what is causing the problem for others. The primary/secondary swap is a good idea.

[net91]

I have been browsing the internet using the Windows Vista machine with the DNS addresses from IDNET (primary and secondary swapped round and manually entered.) I didn't encounter any problems. (apart from a slight pause where I could see the 'looking up' message for one site, but I don't think it is significant as the site loaded as normal after a few seconds).

I am now on my mac, to which I have made no alteration to the DNS settings and am encountering the problem. I now plan on entering the DNS addresses given to me by IDNET on my router to see if that improves things on all the machines connected to it.

Again thanks for all the help in this forum.

[Rik]

Thanks, it sounds like the primary DNS server may be the issue. 

[net91]

Thanks, it sounds like the primary DNS server may be the issue. 

Am I correct in thinking this is now something IDNET will look into?

[Rik]

They already are. They've put added monitoring on the servers since this morning, and by getting as many people as possible to switch primary/secondary, they'll have a good measure of what's going on.

I'll have another word with them in the morning and post back here.

[Sebby]

Thanks, Rik.

[net91]

They already are. They've put added monitoring on the servers since this morning, and by getting as many people as possible to switch primary/secondary, they'll have a good measure of what's going on.

I'll have another word with them in the morning and post back here.

sounds good, cheers