Connection Speed Dropped

[monkeysmith]

Hi, A few days ago, my BT line went down, caused my download speed to drop and router was sync'ing at about 400kbps, not the usual 8100kbps. BT engineer came out, and has put up a new line from the pole to my house, and BT line went back up, phone is working. I'm currently sync'ing at 7680kbps, but noticed my download speed was very very slow.

My normal speed is 6.5Mbps, current ADSLGuide Speed tests show 128.6 Kbps. I loaded up the BT speedtest page, and have these results:

The Performance Tester is now testing Broadband connection. Your configured download throughput speed for this service is 135 k


Test1 comprises of Best Effort Test:
    IP profile for your line is - 135 kbps
    DSL connection rate: 448 kbps(UP-STREAM)  7680 kbps(DOWN-STREAM)
    Actual IP throughput achieved during the test was - 104 kbps

If you wish to discuss these results please contact your ISP.

If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.

Your test has completed please close this window to exit the performance tester.

IP profile for your line is - 135 kbps - does this mean I am capped to 135kbps by BT?

Also, I'm on the Home Max plan, and have an allowance of 30Gb per month, the beginning of the month I downloaded a few Linux dvd's, which has sent my predicted monthly bandwidth to just over 30gb. Would this effect my download speed?

Does the 10 day BT training period from BT run continuously, (I've been on BT max for about 6 months), I'm wondering if my very poor BT line over the last couple of days has caused BT to set the limit to 135kbps.

I turned off the router over night, and have disconnected a few times but still the same.

Thanks for any help.

Richard

[Nerval]

Sounds as though the recent problems have caused Max to set you a low rate.
Trouble is it's quick to go down (hours), but slow to go back up - three days is the quoted figure.  So after three days of that, it should sort out a new rate for you.  Reboot your router once a day only to remind it - frequent disconnections can sometimes be taken as line problems and may keep your rate down.

The "training" is continuous, so Max will in theory keep your line rated at its best current speed, and your speed is not actually set in concrete after the ten days.

Amount downloaded will have no effect on your speed as IDNet do not shape or throttle traffic in any way.

[monkeysmith]

Thanks Nerval.

[monkeysmith]

On its way back up, thank you. Currently getting just under 4mb. 

[Nerval]

Nice to be proved right.  Lets hope it stays there.

[Rik]

Nice to be proved right.

So rare, so sweet.