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Sebby · Jun 05, 2008, 10:14:05

Pez · Jun 05, 2008, 12:24:46

Glad we were all in the same boat, I turned my router off for 30mins originally that didn't work and then left it off for an nhour and still didn't work until I woke up again this morning!

I know it's illegal, but even when connection to neighbours's wireless, about 4 around me unsecured, none of them would connect either, so must have affected a lot of ISPs.

dlorde · Jun 05, 2008, 13:42:52

My connection is now up and working after an overnight disconnection.

Many thanks to IDNet support, who, after I reported my disconnection to the report line last night, rang me back well after telephone support hours (around 11pm), to explain the situation and give me dialup details!

Exceptional !!

Lance · Jun 05, 2008, 13:44:49

Quote from: dlorde on Jun 05, 2008, 13:42:52
Many thanks to IDNet support, who, after I reported my disconnection to the report line last night, rang me back well after telephone support hours (around 11pm), to explain the situation and give me dialup details!

Exceptional !!

That really is dedication to customer service for you!!!

BrianM · Jun 05, 2008, 14:00:44

My connection went down at about 1915 last night, still down after a couple of hours so switched off and had an early night. Just fired up pc and I'm back on line,

Thanks Simon for the information/explanation/advice.

Rik · Jun 05, 2008, 15:14:18

I was one of the lucky one. My connection dropped at 19:16, but re-established almost immediately.

Ray · Jun 05, 2008, 15:58:59

Quote from: Rik on Jun 05, 2008, 15:14:18
I was one of the lucky one. My connection dropped at 19:16, but re-established almost immediately.

Me also, Rik, went off at 19:16 and back on again by 19:18 and no further problems.

Rik · Jun 05, 2008, 16:04:59

It does make you wonder what BT are up to, Ray. The central is under the control/maintenance. On top of that to have a major failure at the Machester RAS which took out hundreds of dialling codes leaves you wondering whether they are neglecting the current network in favout of their work on WBC/21CN.

Ray · Jun 05, 2008, 16:12:21

It does look like it , Rik, there seem to have been quite a few BT problems since the work started too much of a coincidence methinks.

Rik · Jun 05, 2008, 16:20:43

My thoughts too, Ray, ever since the programme of work in Feb/March, we seem to be seeing cases of BT failures or unannounced work playing havoc with the service. Who'd be an ISP?

Inactive · Jun 05, 2008, 16:27:15

Not sure if it is significant or not, there were 4 BT/Openreach Vans queuing to get in to my village exchange this morning, usually see about one a week.

Ray · Jun 05, 2008, 16:29:43

Quote from: Inactive on Jun 05, 2008, 16:27:15
Not sure if it is significant or not, there were 4 BT/Openreach Vans queuing to get in to my village exchange this morning, usually see about one a week.

that's not a good sign, be afraid be very afraid, In.

Inactive · Jun 05, 2008, 16:33:23

Quote from: Sheltieuk on Jun 05, 2008, 16:29:43
that's not a good sign, be afraid be very afraid, In.

I can just about get them with an air rifle if they mess things up Ray..

Sebby · Jun 05, 2008, 16:35:17

Quote from: Rik on Jun 05, 2008, 16:04:59
It does make you wonder what BT are up to, Ray. The central is under the control/maintenance. On top of that to have a major failure at the Machester RAS which took out hundreds of dialling codes leaves you wondering whether they are neglecting the current network in favout of their work on WBC/21CN.

That's certainly what it looks like, Rik. Don't get me wrong, I'm sure it's no easy task, but it just seems that they forget how many people it affects.

Rik · Jun 05, 2008, 16:38:06

To them, Seb, it's just a technical problem to be dealt with - they don't see the people on the other end. I know that hundreds of IDNet customers were affected, and the same must be true of most/all IPStream ISPs.

Pez · Jun 05, 2008, 17:29:35

If you read my post further up the post, I would guess that a lot of ISPs were affected, you might need a magnifying glass

Rik · Jun 05, 2008, 17:50:01

I had one, I did.

Ray · Jun 05, 2008, 19:46:59

Quote from: Inactive on Jun 05, 2008, 16:33:23
I can just about get them with an air rifle if they mess things up Ray..

Good just make sure you don't miss.

Philip · Jun 05, 2008, 20:41:41

Quote from: lozcart on Jun 04, 2008, 21:27:37
Information from status page of IDNet

"one of our Centrals had a brief outage earlier this evening (04/06) at approximately 19.20pm that is now fixed but has
left some customers with stale sessions. Powering-down the router/modem for about 30 minutes should fix it."

phew!!!!!!! I thought my new router had bust the internet

Sebby · Jun 05, 2008, 20:42:48

A BT HomeHub, is it?

Philip · Jun 05, 2008, 20:43:37

Quote from: Sebby on Jun 05, 2008, 20:42:48
A BT HomeHub, is it?

how dare you

LesD · Jun 05, 2008, 20:59:39

I have been on since before 7 PM this evening here in Stafford with no problems at all so far.

The thunder storm I have just beeing reading about over North Wales just may be heading my way judging by the look of the sky outside but if it's BT to blame maybe I can ignore the weather.

Sebby · Jun 05, 2008, 21:00:27

Quote from: The Doctor on Jun 05, 2008, 20:43:37
how dare you

Philip · Jun 05, 2008, 21:02:05

Quote from: LesD on Jun 05, 2008, 20:59:39
I have been on since before 7 PM this evening here in Stafford with no problems at all so far.

The thunder storm I have just beeing reading about over North Wales just may be heading my way judging by the look of the sky outside but if its BT to blame maybe I can ignore the weather.

blame BT for the weather too Les, they're rubbish at everything else

Rik · Jun 06, 2008, 11:47:36

Ah, in that case they should sponsor the weather forecasts,