Backup dial up Number

[Fletch]

After last nights wee outage, i tried to get on the backup dial-up number (typical you don't look until you need it) Once i eventually found the number and a spare set of microfilters.  I got dialed in and keep getting rejected on Username and Password failure. 

Any body have any suggestions?!?!?

[plugwash]

I suspect the server that was failing to authenticate your dialup connection was the same one that was failing to authenticate your ADSL connection.

can you connect to the dialup service now?

[Sebby]

Were you putting in the "@" part of the username? I don't believe that's required.

AFAIK, the dial-up number should work regardless of the ADSL status.

[Fletch]

Plugwash .... Yip, I've just retried tonight.  Didn't want to look to much a fool.  I emphasize TO MUCH

Sebby ... So do i put in just before the @ or do i just drop the @ and put the lot in  .. ??

[Sebby]

I think it's the part before the @ sign. Was this what you were doing?

[Fletch]

Just tried with pre-@ only and then dropping the @ only ... no joy with either!!

[LesD]

Just tried with pre-@ only and then dropping the @ only ... no joy with either!!

Try user.name@idnet.gw5
With my particular user.name being on gw5 I have just got dialled in at a whopping 16.8 kbps 
using this number: 0845 602 1131 but it worked.

[Philip]

taken from IDNets website

IDNet offer a dial up number should you require it. The service is charged as an internet call via your BT phone bill at the standard 0845 'local' call rate per minute. To use the service you must have caller ID enabled on your line.

Dial up number: 0845 6021131

User name/password: enter the same User name and password provided to you for ADSL connectivity.

do you have caller ID enabled?

[Fletch]

LesD ... That's what i was trying last night.  That and my standard password.

Error message said "Access was denied because username and/or password were invalid on this domain"

Nope i'm ex Directory ... so it's blocked!
But i have caller ID at this end on .. so i can see who's calling!!

[Sebby]

Ah, I'm wrong, you do have to include the @ part.

Is your number withheld, Fletch?

[Philip]

Nope i'm ex Directory ... so it's blocked!

that may be your problem then

[LesD]

That and my standard password.

Note it is not my email password that I used it is the one in my Router and the one I use to access the My  Account area at www.idnet.net

[Fletch]

that may be your problem then

Bummer ... have i read somewhere a few years ago that there is a quick code to put it back on??

[Simon]

Hi Fletch,

Yes, you can add 1470 to un-withhold your number, in which case, you should set up the IDNet dial up number as 1470 0845 6021131.

By the way, as no one has given you one yet, have a welcome Karma! 

[Philip]

Hi Fletch,

Yes, you can add 1470 to un-withhold your number, in which case, you should set up the IDNet dial up number as 1470 0845 6021131.

easy when you know how 

[LesD]

By the way, as no one has given you one yet, have a welcome Karma! 

Ah yes have one from me too!        

[Sebby]

And one from me...

Yep, putting 1470 before the IDNet number will remove the withheld number.

[Fletch]

Guys ... Awesome!!

At least i can now check the status of the service next time she goes down!

Thanks for all your help, and the Karma ... Greatly appreciated!!

[Philip]

  result !

[Sebby]

 

[Lance]

welcome fletch!

[MoHux]

Well done fellas!! ................ a truly 'combined operation' 


Mo

[Rik]

Nice work guys!