Is my broadband capped at 128k do you think?

Started by gyruss, Jun 21, 2008, 10:54:24

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Rik

Thanks, Gyruss, we try to fill in the gaps where we can. :)
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Sebby

I'm really glad to hear of your success. :thumb:

gyruss

 :ok:

Test1 comprises of Best Effort Test:  -provides background information.
    Your DSL connection rate: 7200 kbps(DOWN-STREAM),  832 kbps(UP-STREAM)
    IP profile for your line is - 6000 kbps
    Actual IP throughput achieved during the test was - 5588 kbps

Thats a hell of a lot better than I had before. :)   

No more flat extention cable exists, its now twisted pair RJ11 (adslnation pro+), the ADSLnation filtered faceplate was simplicity itself to fit, and I no longer have those soap on a rope filters at all.. couple all that with the reduction in noise, it worked out.  Would have done this sooner but with a baby around, spare money isn't at a premium :)

again, thanks alot.. now that my IP profile is back up I am happy :)
Jase


Rik

That's pretty much spot on now, Gyruss. Good news.  :thumb:
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Sebby


gyruss

Necro'ing my own topic as the problem i'm having is ongoing...

Sent an email to Idnet support over the weekend and Brian responded today asking me to do a BT Speedtest and reply with the results, figured as i'd ran this test i'd post here too.

Anyway i've also called BT out because once again i can hear 'noise' on voicecalls, and also had many disconnections both during normal operation and when voicecalls are made. (yes have changed and checked various filters)

3 routers tried, recabled with ADSLnation Pro+ cabling twice (2 sets of cable), 2 * ADSLnation faceplates tried, new phone purchased, tried ferrite rings too just in case... nothing has stabilised it with my best efforts.

I noticed on the test i did in the test socket that the range was saying up to 21000kbps? weird, hadn't ordered that upgrade.. so predicting its the speedtest from BT up the wall?


Test Socket:
Download speedachieved during the test was - 2485 Kbps
For your connection, the acceptable range of speedsis 2000-21000 Kbps.
Additional Information:
Your DSL Connection Rate :13040 Kbps(DOWN-STREAM), 828 Kbps(UP-STREAM)
IP Profile for your line is - 9000 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 21.66:26.8:51.54 (SBE:NBE:PBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.

The results of this test will vary depending on the way your ISP has decided to use these traffic classes.


Upload speed achieved during the test was - 677 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 828 Kbps

=========
from upstairs after the test socket test: @ 14.27pm
Seeing some sharp fluctuations in the BT speed test 'range'  and also the 'profile'?  Not inclined to believe this test, so will do another in an hour.

Download speedachieved during the test was - 1705 Kbps
For your connection, the acceptable range of speedsis 100-500 Kbps.
Additional Information:
Your DSL Connection Rate :6464 Kbps(DOWN-STREAM), 928 Kbps(UP-STREAM)
IP Profile for your line is - 500 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 7.32:20.0:72.68 (SBE:NBE:PBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.

The results of this test will vary depending on the way your ISP has decided to use these traffic classes.

Upload speed achieved during the test was - 522 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 928 Kbps
Jase


Steve

Is difficult to know what's   going on , hopefully BT will have a solution
Steve
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This post reflects my own views, opinions and experience, not those of IDNet.

gyruss

i have asked them to also check for a HR leg fault this time too.. seen more than a few posts dotted around the internet now with similar symptoms to mine and the hr leg fault was suggested on all of them.
Jase


gyruss

The following is a short capture of my noise margin that routerstats lite is seeing this afternoon.  The red is when I powered down the router to try my other router also.

Jase


gyruss

Sorry forgot to add yesterday.

I don't want to seem like i'm just moaning on here about the woes' of my internet connection, i appreciate any and all the help i can get in truth, its one of those wits end scenarios where you feel you've tried everything you can think of and are caught between the ISP and BT with what seems like not much else I can do.  So I've always appreciated the responses i get, but i'm sure even you chaps are now as stumped as I.

This HR Leg fault i've seen suggested on some broadband forums and the more i see folk posting about similar problems to mine, the more i'm convinced it may be the cause of all my issues with the constant resyncs and resultant lowered profile.

http://www.digitalspy.co.uk/forums/showthread.php?t=949974

You know my story about recabling and multiple routers tested etc etc.. but in essence i can hear noise on the phone line whenever my router is connected and sometimes a caller is inaudible due to the radio-like hiss whenever the router is on. 

17070 tests do not always make the crackly/hiss noise when only phone is connected to the test socket, it kind of comes n goes

Was on the internet the other night and a cold caller rang at about 8pm(ish) and my connection instantly dropped.  (grrr like i need another reason to despise cold calls)

All this despite recabling, router changes, faceplate changes and the like

anyway, i've called BT out again for this whole thing, I expect they will need a hawk tester and do the full test with the device at other end of the pair too? 

Jase


Glenn

When I had the problem of BB dropping if the phone rang, I had to get an engineer out, he re-crimped a few joints, which solved the problem for a couple of years. Until in Jan this year, I was connecting between 100 - 250kbs, BT came out again, this time, the cable through my garden was replaced. I now sync at 3168, with a 2500 profile, something I haven't seen in 3 years.
Glenn
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This post reflects my own views, opinions and experience, not those of IDNet.

gyruss

Got a Netgear DS108 Dual Speed Hub today from a friend in work.    I've a suitable length of CAT5e

My current set up at home is:

In hall @ front of house by front door:
Master Socket with ADSLnation filtered fp => Twisted Pair 15m RJ11/RJ11 Pro+ Cable to Router and Telephone plugged into other socket on filtered faceplate.

Upstairs @ rear of house:
Cable connects to my DG834gV5 adsl router, and into that is plugged two pc's belong to me and my other half.

So with the hub, i'd be hoping to connect the adsl router itself in the hallway with a 1m RJ11 lead to master socket then run from there using the Cat5 cable to the Netgear HUB upstairs where both pc's will then be also connected to it.

Can you see a problem with this thinking? or is the logic fairly sound?

                                                           
Jase


Steve

It makes a lot of sense to keep the length of cable between the master socket and adslrouter to the shortest possible, I hope it improves things.
Steve
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This post reflects my own views, opinions and experience, not those of IDNet.

gyruss

you see me having any issues connecting fro the DG834g (4-port) to the DS108 hub?  reckon it will just work? or will i need to put in manual ip's?
Jase


Steve

It should really be 'invisible' with the PCs picking the IP address from the DHCP server on the Netgear DG834 as before.
Steve
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This post reflects my own views, opinions and experience, not those of IDNet.

gyruss

thanks.  I'll likely do this at the weekend now, want to see what the BT chap says first, and will move my router around then.
Jase


gyruss

I've connected the router in the hall on a shelf near the front door now, cat5 cable run up the stairs and into the rear 'computer room' aka 'the den'.

In there now is the Netgear Hub and the 2 pc's connected to that.

DHCP.. worked fine, and the internet comms also working.       7128kbps upstream  928kbps downstream profile:  1468kbps (approx)

Naturally i need to now leave it connected like this for the line to retrain the adsl..

So testing that config using routerstats today so it will register any drops if they occur.

Jase


gyruss

How do i find out if my connection is 'banded' btw?  as i've now moved my router, entirely could do with a 'clean slate' scenario to now test it with.
Jase


Glenn

I'm not sure, Jase, Steve or Lance may know.
Glenn
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This post reflects my own views, opinions and experience, not those of IDNet.

Lance

I believe the bandings to be as follows:




If you are syncing at or near the top of the band, and have a high downstream noise margin, its likely your line has been banded.
Lance
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This post reflects my own views, opinions and experience, not those of IDNet.

Lance

I forgot to add, support may be able to get the banding removed.
Lance
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This post reflects my own views, opinions and experience, not those of IDNet.

Steve

Doesn't look like banding at the moment, your profile is well below your sync,thus giving you poor performance, if you can maintain sync it will rise.
Steve
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This post reflects my own views, opinions and experience, not those of IDNet.

gyruss

Well.. i was actually going to cancel the BT visit to give me time to test, but my other half is off work today and when she made a phone call to a friend, noticed that the internet had dropped .

XTE2005 adslnation faceplate in place, into that is only 2 cables (with no extension wiring)  1 is the router (half a meter cable away) and the other is the phone itself. (brand new and i've tested that phone next door on his broadband, it does not drop his broadband)

This faceplate is also the 2nd of the same make/model as i bought a 2nd one to try to eliminate it being the cause.

So i'm off tomorrow and will hopefully get some peace if BT can fix this.  I suspect i 'may' still have this 'HR Leg fault' http://www.digitalspy.co.uk/forums/showthread.php?t=949974   as all the symptoms i've witnessed on my connection are eerily similar/same as those in that digitalspy forum thread (linked)
Jase


gyruss

Well, since the BT visit and at the weekend which stayed around the 1.4mbps my line increased last night to around 3300,

but today..   now.. getting this:



a sign of stability on my line at last? especially when you consider it was nosediving for ages.. well it has aint it?

I'lll see if its stays this way now.. for the next step is an SFI visit.. but i am very happy with these kind of speeds considering :

a) where i live
b) what i was used to 1 street away.
Jase


Rik

Rik
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This post reflects my own views, opinions and experience, not those of IDNet.