Speedtest

Started by Lona, Jun 27, 2008, 22:50:36

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Sebby

#25
Jun 28, 2008, 14:31:53
Yep, I'd imagine that's possible.

A BT speed test would be good, but getting it to work is difficult at the best of times!

Lona

#26
Jun 28, 2008, 15:37:18


Test1 comprises of Best Effort Test:  -provides background information.
    IP profile for your line is - 135 kbps
    DSL connection rate: 448 kbps(UP-STREAM)  576 kbps(DOWN-STREAM)
    Actual IP throughput achieved during the test was - 69 kbps

If you wish to discuss these results please contact your ISP.

If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance

That's the results from BT speedtest.  Dire to say the least.



If one took the Scots out of the world, it would fall apart
Dr. Louis B Wright, Washington DC, National Geographic (1964), from Donald MacDonald, Edinburgh :thumb:

Rik

#27
Jun 28, 2008, 15:43:02
Quote from: Simon on Jun 28, 2008, 13:30:43
They may not be able to fix it, but could they not test the line to see if there's a problem?

They can do that, but my gut instinct is that it will need BT to run their level 2 tests.
Rik
--------------------

This post reflects my own views, opinions and experience, not those of IDNet.

Lona

#28
Jun 28, 2008, 15:44:53
Quote from: Rik on Jun 28, 2008, 15:43:02
They can do that, but my gut instinct is that it will need BT to run their level 2 tests.

It's weird, Rik, just now and again connection speeds up but only for a short time then it's back to snail speed.


If one took the Scots out of the world, it would fall apart
Dr. Louis B Wright, Washington DC, National Geographic (1964), from Donald MacDonald, Edinburgh :thumb:

David

#29
Jun 28, 2008, 15:46:37
Hope they sort it soon for you Lona. :fingers:
Many hammer all over the wall and believe that with each blow they hit the nail on the head.

Rik

#30
Jun 28, 2008, 15:47:42
Quote from: Lona on Jun 28, 2008, 15:37:18

Test1 comprises of Best Effort Test:  -provides background information.
    IP profile for your line is - 135 kbps
    DSL connection rate: 448 kbps(UP-STREAM)  576 kbps(DOWN-STREAM)
    Actual IP throughput achieved during the test was - 69 kbps

If you wish to discuss these results please contact your ISP.

Your line has been dropping sync a lot, Lona, hence the low profile. You should be on a 500k profile for that sync speed, so I'd imagine there have been lots of losses of connection. What does the router show, does it log drops in sync.

Do you have an NTE5 master socket, the type where you can remove the bottom part of the faceplate? If so what sort of results do you get at the test socket?
Rik
--------------------

This post reflects my own views, opinions and experience, not those of IDNet.

Lona

#31
Jun 28, 2008, 15:52:29
I don't have an NTE5 socket but have never had problems before.  I have all the necessary splitters in place and their is no background noise coming from my phone.

Yesterday I had to reboot the reuter to get a connection. I'm just wondering if it could be a faulty router I have.

Between faulty graphic cards and maybe a faulty router, things seem to be starting to fall apart including me.  ;D ;D ;D


If one took the Scots out of the world, it would fall apart
Dr. Louis B Wright, Washington DC, National Geographic (1964), from Donald MacDonald, Edinburgh :thumb:

Rik

#32
Jun 28, 2008, 15:56:30
A faulty router is always possible - can you borrow one to try?

Have you removed the ring wire on all sockets? It's also worth unplugging everything but the router.
Rik
--------------------

This post reflects my own views, opinions and experience, not those of IDNet.

Lona

#33
Jun 28, 2008, 15:59:04
Speeds back to normal for now, Rik.  I will monitor it and see how it goes.

I always find my speeds are terrible at week-ends and to add to that the schools are on holiday up here so all the kids will be on Bebo. :D


If one took the Scots out of the world, it would fall apart
Dr. Louis B Wright, Washington DC, National Geographic (1964), from Donald MacDonald, Edinburgh :thumb:

Rik

#34
Jun 28, 2008, 16:04:29
Could be cross-talk on the line then. It will be worth getting IDNet to test it, and raise it with BT if needs be, but do make the tests I suggest first to avoid a callout fee.
Rik
--------------------

This post reflects my own views, opinions and experience, not those of IDNet.

Sebby

#35
Jun 28, 2008, 16:58:21
It looks like you've had some serious instability, Lona. The profile is wrong for the sync, but the sync looks quite low. Could you post your router stats?

Lona

#36
Jun 28, 2008, 19:07:50
Hi Sebby

What's my router stats? And where do I find them when in the router.?


If one took the Scots out of the world, it would fall apart
Dr. Louis B Wright, Washington DC, National Geographic (1964), from Donald MacDonald, Edinburgh :thumb:

Rik

#37
Jun 28, 2008, 19:13:38
Take a look at Kitz Lona, she lists most routers and modems.

The figures we are interested in are the downstream attenuation, noise margin and sync speed.
Rik
--------------------

This post reflects my own views, opinions and experience, not those of IDNet.

Lona

#38
Jun 28, 2008, 19:29:52
ADSL Current Status Table     
Item    Value
ADSL Line Type    GDMT
ADSL Line Coding    INTERLEAVED
Line Attenuation    (Down):23  (Up):10
Noise Margin    (Down):25  (Up):24
Total Output Power    (Down):0  (Up):0
Current Rate    DownStr: 576(K)  UpStr: 448(K)
ADSL Line Status    UP
FEC(FAST)    (Near):0  (Far):0
FEC(INTERL)    (Near):6188  (Far):17
CRC(FAST)    (Near):0  (Far):0
CRC(INTERL)    (Near):1  (Far):0
HEC(FAST)    (Near):0  (Far):0
HEC(INTERL)    (Near):68  (Far):0
Showtime last(sec)    104236
ADSL_FW_Version    0.49
ADSL_Board_Type    Annex A


If one took the Scots out of the world, it would fall apart
Dr. Louis B Wright, Washington DC, National Geographic (1964), from Donald MacDonald, Edinburgh :thumb:

Rik

#39
Jun 28, 2008, 19:32:39
For that attenuation, Lona, you should be syncing at full speed. Clearly your noise margin has been raised to the maximum of 15db, but from the look of it, you last re-sync was when the line was very noist and you now have some extra headroom. Get IDNet to investigate it (they'll want those figures).
Rik
--------------------

This post reflects my own views, opinions and experience, not those of IDNet.

Lona

#40
Jun 28, 2008, 19:36:19
I really don't understand all those figures but as you say something ain't right.

Speed is not too bad at the moment but it can change from minute to minute.

I checked with a friend who lives a few blocks away and she says her connection is fine so it can't be a BT problem.


If one took the Scots out of the world, it would fall apart
Dr. Louis B Wright, Washington DC, National Geographic (1964), from Donald MacDonald, Edinburgh :thumb:

Rik

#41
Jun 28, 2008, 19:37:34
Oh yes it can, she's not on the same exchange pair as you. This could be a leaking joint, corrosion, split insulation etc. It needs to be checked.
Rik
--------------------

This post reflects my own views, opinions and experience, not those of IDNet.

Lona

#42
Jun 28, 2008, 19:41:09
OK.  Will phone Idnet on Monday morning.  I think the week-end would be a waste of time


If one took the Scots out of the world, it would fall apart
Dr. Louis B Wright, Washington DC, National Geographic (1964), from Donald MacDonald, Edinburgh :thumb:

Rik

#43
Jun 28, 2008, 19:42:41
It would, as this couldn't be dealt with. I'd email them with the BT test and the router stats. Try and do another couple of BT tests if you can.
Rik
--------------------

This post reflects my own views, opinions and experience, not those of IDNet.

Lona

#44
Jun 28, 2008, 19:45:39
Will do and thanks Rik for your help :)


If one took the Scots out of the world, it would fall apart
Dr. Louis B Wright, Washington DC, National Geographic (1964), from Donald MacDonald, Edinburgh :thumb:

Lance

#45
Jun 29, 2008, 00:23:11
This is definitely a problem to get sorted, as it's not one which will just go away. Hopefully support's tests will show something straight away!
Lance
_____

This post reflects my own views, opinions and experience, not those of IDNet.

Sebby

#46
Jun 29, 2008, 01:17:54
There is something seriously wrong there, Lona. With that attenuation, you should be sync'ing at 8Mb without a doubt, probably even with the increased noise margin! You're lucky that the line appears to be so good as hopefully BT will take this fault seriously. I would say there is definitely something physically wrong with your line.

At the moment, your speed is really suffering because of the 135k profile (caused by instability). Even once that corrects itself, things still won't be that faster at the current sync. Once this is sorted, you won't believe the difference...

I'd give IDNet a call next week, perhaps point them to this thread. :)

LesD

#47
Jun 29, 2008, 13:49:29
Quote from: Lona on Jun 28, 2008, 19:29:52
   
Total Output Power    (Down):0  (Up):0

Unless this router doesn't report this quantity correctly the zero power numbers look unbelievable to me.

My 2Wire 2700 is showing this:

Current Output Power:  19.4 dBm   11.9 dBm 
Regards,

Les.

Sebby

#48
Jun 29, 2008, 15:07:10
I suspect that's to do with this fault.

Lona

#49
Jun 29, 2008, 15:23:27
Speedtest results done this morning

Test1 comprises of Best Effort Test:  -provides background information.
    IP profile for your line is - 135 kbps
    DSL connection rate: 448 kbps(UP-STREAM)  8128 kbps(DOWN-STREAM)
    Actual IP throughput achieved during the test was - 84 kbps


Even with those results pages are still slow and can't view anything like youtube videos. They just freeze and start, freeze and start.




If one took the Scots out of the world, it would fall apart
Dr. Louis B Wright, Washington DC, National Geographic (1964), from Donald MacDonald, Edinburgh :thumb:
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