Mail issues

[Rik]

Do others not keep back up addresses? I have my own domain mail, hosted at 1&1, plus yahoo, GMail and Orange, so that there's always a route to mail unless the net itself is down.

I would urge members to at least open GMail accounts.

[psp83]

Do others not keep back up addresses? I have my own domain mail, hosted at 1&1, plus yahoo, GMail and Orange, so that there's always a route to mail unless the net itself is down.

I would urge members to at least open GMail accounts.

I never use ISP or "FREE" emails for this reason.

I have several domains that i pay for and use them for emails.

[gingerjedi]

This is really annoying, I was expecting to come home to an email confirming the first income I've had in 5 months had gone into my account... and I can't see it!!!

[Rik]

Sorry, Ginger, there's nothing we can do from here - I'm waiting to hear further from IDNet.

[Sebby]

I never use ISP or "FREE" emails for this reason.

I have several domains that i pay for and use them for emails.

Same here.

[Ray]

Do others not keep back up addresses? I have my own domain mail, hosted at 1&1, plus yahoo, GMail and Orange, so that there's always a route to mail unless the net itself is down.

Same here, Rik, I have my own domain email and use that for my main email addresses, I just use Hotmail and the Idnet ones as a backup.

[Gary]

Same here.

I pay IDnet for my email hosting, as my idnet.com addresses have the .co.uk extras added to them, even though I have back up addresses and its still down for me so its not free email hosting from my end, I understand its not their fault though, its still annoying when you pay for a service and it goes wrong, we just are used to it working 24/7 so things like this just stick out more really

[Ann]

I think paying specifically for your own domain is the way to go as it's their job to keep email going whereas for an ISP it's just a sort of add on and is never quite so reliable.

[Rik]

My thoughts entirely, Ann. With a Google or so just in case.

[Gary]

I think paying specifically for your own domain is the way to go as it's their job to keep email going whereas for an ISP it's just a sort of add on and is never quite so reliable.

So I should have my own wind turbines or mini nuclear power plant as paying for my electricity would not be so reliable as providing my own off to build it all now

[Ann]

Er no, you buy your electricity from an electricity company rather than from an ISP. 

[Simon]

Email is a basic service which should be part of any ISPs package, in my opinion, and I don't see why I should have to pay extra for an outside provider.  I am sure that after this third major email failure within a year, IDNet will take steps to make the systems more robust for the future.

[Malc]

I don't believe email is free here, with the prices we pay, (happy to pay that bit extra for a better service)I am sure it is included in the cost.

[Tacitus]

One thing I can't understand is why a spam attack should take the server file system down.  I can understand it would fill up the disk but not why it should corrupt the file system. 

It might also be a good idea if iDNet separated the servers so that mail is on its own dedicated server.

[Sorry Mods - this might have been better on the thread below "The recent spam attack"]

[Steve]

Can someone explain why a domain name email is more robust than idnet's? I have used a domain name in the past and present to keep the same email address.Is it the common address i.e @idnet.com that makes them easier to target successfully?

[Sebby]

Can someone explain why a domain name email is more robust than idnet's? I have used a domain name in the past and present to keep the same email address.Is it the common address i.e @idnet.com that makes them easier to target successfully?

I think it's just the fact that if you buy a domain with mail and web hosting, this is their core service. On the other hand, I see email as a free service that you get with your ISP, and so it's probably not the most important thing to them.

[Steve]

Thanks.

[psp83]

Also.. With your own domains. You dont have tto have them pointed to the same server.. so you could have backups on different hosts.. Like i do.. And all important emails/docs get sent to my main email and cc'd to my backups..

[Danni]

My mail (to my own domain) is proving to be more reliable than IDNet's even though I manage the mail server 

[David]

Email is a basic service which should be part of any ISPs package, in my opinion, and I don't see why I should have to pay extra for an outside provider.  I am sure that after this third major email failure within a year, IDNet will take steps to make the systems more robust for the future.

I think Im here on this one.and I thought my Email was better protected than with most.I have not backed up.so this could be a bit of a challenge these things happen but today I know there is an Email been sent but dont know what the decision it holds but leaves us on tenderhooks.

Could anyone tell me if the sender will have any idea of this or will they be under the impression the mail has been delivered ?

[Steve]

If an email is undeliverable the sender will be informed,may take 24 hours though, as the senders mail server may repeatedly try to deliver it.

[David]

Thats ok then so as long as they know it hasnt reached me as they would be awaiting a decision from me

[kerrso05]

Hi there

There is no announcement on the RSS feeds saying that the Email is down. 
I thought that RSS feeds were also to tell users of any major announcements and also their bandwith useage (but maybe I am wrong on that) Could someone clarify?

Thanks

Harry

[Lance]

My RSS feed shows the email status, and the webspace too!

[Steve]

This part of my RSS feed
Status Notification: Announcement - 02 July 2008 14:43:10

Service: Announcement
Posted: 02 July 2008 14:43:10
Updated: 02 July 2008 14:43:10
Status:In Progress
Message: A spam attack has disabled our idnet.com mail server. Engineers are currently busy working on bringing the server back-up as soon as possible.