Media streaming with an internet radio

Steve · Jul 12, 2008, 18:45:34

Sorry your having so much grief with this damn radio. I got in on the act today, my good lady decided we needed a new alarm clock so I bought a Revo Blik Radiostation . This works as described fm radio, dab, internet radio and yes media streaming via WMP or shared. I suppose I knew it would as I have no issues with UPNP on my network and think that is a key issue here, but with or without UPNP you should be able to see a shared folder provided you have not set a password on your shared folders. Upgrading to SP3 may solve the problem but obviously could have other side effects.

PS Could you try it on someone else's laptop or network

Simon · Jul 12, 2008, 20:39:15

Just to be devil's advocate, would the retailer have any grounds for asking for proof that there is a fault with the radio? I wonder if it would be worth taking it into the shop, and saying, "Right, you make it work then".

I also wonder how specific the SoG act is when it comes to technicalities? I purchased a Sony Sat Nav from a well known high street retailer, and discovered that the battery was only lasting 40 minutes, when the book stated *up to* 2 hours. I exchanged it for another Sony, but a higher grade model, which they let me have at a discount. Now, as a sat nav, it works as it should do, but it also has bluetooth capability, and is supposed to be able to import the phone book from a mobile phone. I have a Sony Ericsson phone, so assumed this would be compatible, but after spending hours and hours on it, I was still unable to import the phone book from the phone to the sat nav. It was only after digging deep into the Sony website, that I discovered that only certain models, even of SE phones, are possible to import the phone book from, and my phone isn't one of them. Bearing in mind I can still make calls by using the phone, and the bluetooth feature works otherwise as it should, would the phone book issue alone be grounds for a refund? Nowhere in the instructions does it say that only certain phones are compatible with phone book importing, but it doesn't affect the operation of the device in any other way.

dudwell · Jul 12, 2008, 22:45:17

Your PS is an intriguing idea Steve. Unfortunately no-one I know has a laptop to try but there is an insecure wireless network round here and I did naughtily piggy-back on it once when there was a problem with broadband, just long enough to ascertain that the problem was at IDNet's end, not mine. I'm not sure how it will help exactly but tomorrow I'll try connecting both radio and laptop to this other network.......

I've not set a password on any shared folder. Incidentally another WM-202 owner, dickij on DigitalSpy, found that his problems with setting up media sharing were solved by changing the password on the radio itself from 'guest' to blank. Needless to say I tried this at once: it didn't help and I've reverted to 'guest'.

Simon: there's not a hope that the two in the shop, who said they were joint principals, would be able to make this work. I don't think they have entered the computer age. When I asked if they ever viewed internet message boards the answer was "No". It's just another Roberts radio to them. They've been advised by Roberts along the lines that because it works for internet radio it must be OK.

dudwell · Jul 13, 2008, 10:18:41

Steve: I connected radio and laptop to neighbour's network. Internet radio works, media sharing doesn't.

Steve · Jul 13, 2008, 10:28:49

Did you try UPNP test on the other network? I suspect you get a fail for 7 and 8 although we dont know whether that network is UPNP enabled or not.Remind me which version of WMP are you using, I wonder if that other network has a laptop you could borrow?

Any thoughts on SP3 might be worth a google with regard your laptop see if any problems?

Rik · Jul 13, 2008, 10:32:59

Quote from: Simon on Jul 12, 2008, 20:39:15
Just to be devil's advocate, would the retailer have any grounds for asking for proof that there is a fault with the radio? I wonder if it would be worth taking it into the shop, and saying, "Right, you make it work then".

Not these days, Simon. During the six months after purchase, it's up to the retailer to prove there is no fault, not to the purchaser to prove that there is one.

dudwell · Jul 13, 2008, 10:50:45

Steve:

Gillespie test via neighbour's network:-

TEST 1 - Operating System Support - PASSED
TEST 2 - SSDP Service Running Check - PASSED
TEST 3 - SSDP Service Automatic Check - PASSED
TEST 4 - UPnPHost Service Running Check - PASSED
TEST 5 - UPnPHost Service Automatic Check - PASSED
TEST 6 - UPnP Framework Firewall Exception Check - PASSED
TEST 7 - Adapter #0 - 192.168.1.3 - FAILED
TEST 8 - Get External IP Address - FAILED

I don't know which neighbour has the network - could be any one of about 6. If I walk up and down the lane with open laptop checking signal strength their worst suspicions about me will be confirmed

Have to leave this again!

Steve · Jul 13, 2008, 10:56:15

If you wish to try a new firmware on the v6 some help is listed

http://www.digitalspy.co.uk/forums/showthread.php?p=21492918

http://forums.whirlpool.net.au/forum-replies.cfm?t=766594#r19

also firmware and setup wizard is available here version 6.2

http://www.thomsontelecompartner.com/dsl-modems-gateways/products/previous-product-detail.php?id=104

If you try,use a wired connection and follow 2nd link for bootp state and static ip

dudwell · Jul 13, 2008, 11:51:41

Thanks Steve but I now have a new (non-Tiscalied) v7, delivered as a free upgrade. Can't believe its firmware could need updating?

WMP is 11, fully updated.

Sebby · Jul 13, 2008, 13:27:06

It's worth a try, though you're probably right.

Steve · Jul 13, 2008, 13:40:28

There appears to be no logic http://forums.whirlpool.net.au/forum-replies-archive.cfm/466491.html

Rik · Jul 13, 2008, 15:54:00

I know just how your namesake feels.

dudwell · Jul 13, 2008, 17:14:01

Amusing thread that one Steve; it's describing something very close to my problem but I can't discern anything I should now try?

Steve · Jul 13, 2008, 17:51:09

Did you try the other tester? It has an enable and disable button possibly a waste of effort? who knows

[attachment deleted by admin]

dudwell · Jul 13, 2008, 19:49:33

I'm undoubtedly being more than a bit dim here Steve but I don't understand this tester. Here's the result anyway:-

19:41:29 - Monitoring started
19:41:29 - Device added: Microsoft Internet Connection Sharing [uuid:9c9bf309-4ca4-44ff-840e-823516cadd87]
19:41:29 - Device external IP address: 192.168.1.66
19:41:29 - Device added: Microsoft Windows Media Player Sharing [uuid:36de513c-39bd-47ea-b5f4-65448af253c6]
19:41:38 - Search complete

Does this mean something to you?

Steve · Jul 13, 2008, 20:08:25

These are my results, as you can see the test fails to find the router on yours, a similar result to the other test,but does not point the finger at the culprit. Did you try the disable/ enable button? Sorry cant be more helpful.

UPnPTest V2.08 (Build 53.5)

20:00:29 - Filter: .All Root Devices

20:00:29 - Monitoring started

20:00:29 - Device added: Microsoft Windows Media Connect [uuid:7076436f-6e65-1063-8074-001601c544f4]

20:00:29 - Device added: Microsoft Windows Media Player Sharing [uuid:be5764b8-0c17-4b2c-a079-af71b3cda97a]

20:00:29 - Device added: THOMSON SpeedTouch [uuid:UPnP_SpeedTouch585-1_00-14-7F-F0-2A-31]

20:00:31 - Device external IP address: 91.135.**.**

20:00:31 - Device added: Microsoft Windows Media Player Sharing [uuid:9c2163ce-1897-48d4-b127-ab6ce0436856]

20:00:33 - NAT external IP address: 91.135.**.***

20:00:38 - Search complete

dudwell · Jul 13, 2008, 22:02:25

Amazing development!!

I cleared out the 'Shared Music' folder completely. I then made shareable just one single folder with one file in it. I went through the Network Setup wizard one more time and suddenly found the single file was playable! Scarcely believing my luck I then investigated the UPnP method. Suddenly it worked, the icon for 'Unknown Device' appearing in the WMP Media Sharing window for the first time ever. And I can play not merely the single shareable file but everything in 'My Music' and its sub-folders.

After about 12 days of struggle I feel quite drained and also highly embarrassed at how much effort has been expended by those wonderful IDNetters who tried so hard to help me

- not to forget some on DigitalSpy. I've at least learned quite a lot and visited previously unexplored areas of the laptop.

A good thing that dreadful shop did not give me a refund yesterday (I'll have to phone them I suppose) but I'll be reverting to my usual habit of buying 'techie' items on the internet rather than on the "High Street".

Kindly arrange for treble karmas all round Rik and send the bill to Dudwell Manor!

Steve · Jul 13, 2008, 22:11:30

At last. Well done for persisting

A word of caution sometimes it takes awhile for the radio and PC to find each other again once switched off

Sebby · Jul 13, 2008, 22:19:18

Result!

vitriol · Jul 13, 2008, 22:44:00

well done dudwell

Simon · Jul 13, 2008, 22:56:45

Well done, Dudwell!

Glenn · Jul 14, 2008, 06:21:53

Well done Dudwell, goo to see that you followed the manuals advice.

Quote from: Glenn on Jul 06, 2008, 15:57:24

Please note, it is recommended that you do not try to make your 'My
Documents' or any of its sub-folders (e.g. 'My Music') accessible as
shares. This is because of the way that these special folders are managed
within Windows.

I would think the above applies to any Windows default folders including Shared Documents

dudwell · Jul 14, 2008, 11:42:19

And it's still working this morning

Glenn, I've found that bit of the manual's advice rather troubling. Novice computer users, even less technologically capable than myself (yes, it's possible!) will have put their music into 'My Music' or its sub-folders. Doesn't seem very clever for Roberts to put out a product which can't cope. But that's their problem. I wonder how many of these radios will be returned? We'll never know.

Steve, just for interest:-

TEST 1 - Operating System Support - PASSED
TEST 2 - SSDP Service Running Check - PASSED
TEST 3 - SSDP Service Automatic Check - PASSED
TEST 4 - UPnPHost Service Running Check - PASSED
TEST 5 - UPnPHost Service Automatic Check - PASSED
TEST 6 - UPnP Framework Firewall Exception Check - PASSED
TEST 7 - Adapter #0 - 192.168.1.66 - PASSED
TEST 8 - Get External IP Address (Result: 91.135.xxx.xxx) - PASSED

Edit: IP address removed for security

Steve · Jul 14, 2008, 12:20:41

Quote from: dudwell on Jul 14, 2008, 11:42:19
And it's still working this morning

Steve, just for interest:-

TEST 1 - Operating System Support - PASSED
TEST 2 - SSDP Service Running Check - PASSED
TEST 3 - SSDP Service Automatic Check - PASSED
TEST 4 - UPnPHost Service Running Check - PASSED
TEST 5 - UPnPHost Service Automatic Check - PASSED
TEST 6 - UPnP Framework Firewall Exception Check - PASSED
TEST 7 - Adapter #0 - 192.168.1.66 - PASSED
TEST 8 - Get External IP Address (Result: 91.135.xxx.xxx) - PASSED

Exactly as it should be, but I wonder what made the difference? I doubt you will ever know. It does however prove the test is a valid tool for identifying UPNP issues ,as once solved it works.

Edit: IP address removed.