Media streaming with an internet radio

[Steve]

Sebby, I have never gone near port-forwarding, don't know what it means much less how to do it. Sorry!

Stevethegas, I'm not seeing the SpeedTouch as an icon in "My Network Places" if that's what you are asking?

Yes

[Steve]

Which firmware version are you using on the speedtouch 585v6?is it the latest? 6.2 I think

[dudwell]

Thanks Glenn and Sebby. I'm rapidly getting out of my depth here!

I'm taking the liberty of copying part of the manual's troubleshooting guide - the more "techie" part - in case anyone can spot something relevant. It's the only place there's mention of ports:-

3. Check that your network's firewall is not blocking any outgoing ports.
As a minimum, the radio needs access to UDP and TCP ports 80 and
123. Port 53 may be required for DNS. Some Internet radio services
may require additional ports to be open. The use of Windows Shares
requires access to UDP and TCP ports 135 - 139 and 445. Windows
Media Player 11 will allocate a port number for UPnP media sharing
and will configure Microsoft's Windows built-in firewall appropriately.
Other firewall software may require configuration for UPnP or to allow
particular IP addresses to have trusted access.
4. Check that your access point does not restrict connections to particular
MAC addresses (sometimes called MAC address filtering).

4. Check that your access point does not restrict connections to particular
MAC addresses (sometimes called MAC address filtering).
You can view the radio's MAC address using the menu items 'Main
Menu' -> 'System setup' -> 'Internet setup' -> 'View settings' -> 'MAC
address'. Note that the WM-202 radio has both wired and wireless
MAC addresses. These are identical except for the first octet.
A wireless MAC address will typically be of the form
00:13:E0:xx:xx:xx
A wired MAC address will typically be of the form
02:13:E0:xx:xx:xx

Remember: the internet radio mode works perfectly. It's  the media-sharing mode that doesn't.

Stevethegas: its 6.2.29.2 and the SpeedTouch is one of those Tiscali pre-configured things. Could the so-and-so's have planted a delayed action device in it? Only joking...

[Rik]

It's nothing as basic as needing to share the files across the network is it?

[Glenn]

There are a few tips here http://www.digitalspy.co.uk/forums/showthread.php?t=804504 but sadly not for the media sharing issue.

It maybe worth watching that thread for an answer though

[Sebby]

It looks like it's possible, dudwell, to port forward manually, though I suspect not everything is going to work. UPnP is the better solution.

[dudwell]

Rik: I have the files in "Shared Documents"

Glenn: Yes, the DigitalSpy discussion on problems is all centered on me! I'm Limden on there but have got nowhere fast. Curious that I've never met (in cyberspace) anyone who has actually bought one of these things.

[Rik]

Rik: I have the files in "Shared Documents"

Have you tried copying them to a different folder and then sharing that?

[dudwell]

Rik: No joy again "Network Error".

I'll have to leave this for now, Mrs D is growing tetchy.

[Rik]

Odd. Bring it round and we'll have a go 'hands on'.

[Glenn]

Rik: I have the files in "Shared Documents"

From the manual

"Setting up your Windows PC to allow the radio to access your audio files
via Windows Shares. If you wish to use UPnP, please turn to page 32.
1. Please ensure that your PC is accessible on the same network as
your Internet radio. Then, using Windows Explorer, locate the folder
where your audio files are stored.
2. Right click on the folder.
3. Select 'Properties'.
4. Click on 'Sharing'.
5. Select 'Share this folder on the network' and 'Allow network users to
change my files'.
Please note, it is recommended that you do not try to make your 'My
Documents' or any of its sub-folders (e.g. 'My Music') accessible as
shares. This is because of the way that these special folders are managed
within Windows.
In some cases, especially if you are have a Windows PC using thirdparty
security software (not supplied by Microsoft) it may be necessary
to configure your computer's firewall software and / or network settings
to permit file sharing. If this is necessary please refer to your computers
software documentation for further information."

I would think the above applies to any Windows default folders including Shared Documents

[dudwell]

No Rik, you're welcome to come round here but just hang on for a bit while I locate the red carpet. I'm sure it's in the loft somewhere.....

Glenn, I've noticed the manual's recommendation which you highlighted and I've worried about it. I've been collecting music files for years now and, of course, I've put them into sub-folders of "My Music". Would anyone do anything else? Where would you put them?  But I've since removed a sample to another folder in another disk partition and made that "shareable". It didn't help.

After days of brooding over this problem I'm having an idea which may be daft. Perhaps I haven't established a proper "network" at all. The radio doesn't show in "My Network Places". The radio communicates with the router, otherwise internet radio wouldn't work. The laptop communicates with the router, otherwise I couldn't see web pages, email, post on message boards... But the radio and laptop aren't communicating with each other.

Now once upon a time, for reasons I can't recall, someone, it may even have been Rik, advised me to change a channel. Was it on the laptop or the router or both? Naturally I did as suggested and whatever the problem was, it was solved. Is it conceivable that the laptop is on one channel, the radio on another? How, where, do I check?

Apologies if this is quite silly.

[Glenn]

I think the best thing to do would be to call Roberts Technical Helpline :- 020 8758 0338 during the day tomorrow if you can be near the radio/PC

[Steve]

Network places should show the upnp router see below and other networked upnp devices

[attachment deleted by admin]

[Lance]

You only need change channel on the router, and then everything that connects to it changes automatically.

[Rik]

Would anyone do anything else? Where would you put them?

I would, I never put files where MS tell me if I can avoid it.

[dudwell]

Seriously though Rik, where would you put music files?

No icons visible in My Network Places for either radio or router, just some for a few folders I was hoping to stream. Doesn't seem right? And before someone asks, I haven't clicked on "Hide icons for networked UPnP devices".

Roberts Technical Helpline always busy. Could this be a sign?

[Rik]

I keep all my data files on E:, old habit of mine, apps go on D: and only the system goes on C:.

Is there are website or email service from Roberts?

[dudwell]

I'm hoping for a reply to my latest email plea to Roberts. But I can't help feeling there's some silly wrong with my network.

[Rik]

There may be, but I'd suggest that, in that case, their instructions need beefing up.

[dudwell]

Isn't there something wrong even without the radio becoming involved at all? No icon for the router appears in My Network Places and apparently it should do. Maybe if we could focus down on just this single point?

Sorry to go on and on about this, I'm becoming more than a little obsessed. But tomorrow would be a convenient day to return the radio yet I don't really want to. It's a classy item and I like it.

[Simon]

Sorry I can't be of more help, Dudwell, but just to say, I don't have an icon for my router in My Network Places, but I have one for the LAN in Network Connections.  My router is connected via Ethernet.

[dudwell]

Thanks Simon. I too have an icon for the LAN in Network Connections. No sign of the radio in Network Connections - should there be?.

Icons for both computer and radio can be found in the router's pages.

Also in the router's pages, under Toolbox>Game & Application Sharing, I find "Use UPnP       Yes". I was surprised also to find WM-202 (ie the radio) in a long list of games titles, I clicked on it hopefully and assigned it (whatever that means) - but to no avail.

I tried coupling up laptop and router via Ethernet then running through the Network Setup Wizard. Still no icon in My Network Places, still "Network error" from radio.

[dudwell]

Just received this from Roberts Chief Engineer:-

If you are not even seeing the PC then – I am afraid it's a firewall problem – you will have to disable this – both Windows and other Internet security (such as Norton) – then try connecting – either that or the settings for the router are prohibiting traffic between the two – if the router is to blame – then your network provider will have to help you sort the issue.

He hasn't quite taken my point that I have only the Windows XP firewall on the computer and that disabling it made no difference.

I've also tried disabling the router's firewall, again no joy.

Somehow I think it would not be a good idea to trouble IDNet itself with this problem. I'm sure they have enough on their plate concerning email

[Simon]

Again, I probably won't be able to be of much help, but I'm curious - how is the radio connected to the router?  Is it just a straightforward wireless connection, or am I on a different planet with this?  If it is a wireless connection, have you run the Windows Wireless Network wizard?