Firefox 3 Problems

psp83 · Jul 06, 2008, 00:36:45

My Firefox (v3) keeps crashing to the error report screen and its getting very annoying now.

Esp happens on http://webmail.idnet.com. everytime i go to this page it just crashes.

Any ideas what this could be or how to fix it?

I've tried the usual.. uninstalled, remove all folders/files including hidden ones.. cleaned the reg etc.
I've removed java and re installed etc etc etc.

Sebby · Jul 06, 2008, 00:41:41

Strange. The only thing I can suggest is a new profile (although I suspect you've already done that as part of the above).

scook94 · Jul 06, 2008, 00:42:08

I'd try a clean profile, start Firefox from a command prompt with a "-P" argument. FWIW I don't have any probs with FF3

scook94 · Jul 06, 2008, 00:46:09

You could also try disabling all your add-ons, then if that works enable them one at a time to see if they're the culprit.

Simon · Jul 06, 2008, 00:49:29

I would go down the add-on investigation route too.

psp83 · Jul 06, 2008, 00:52:50

dont have none. its a fresh install.
plus i've checked.. no addons enabled.

I've just created a 4th profile and just had one crash on facebook, as soon as i logged in, it crashed to the error report screen.

Sebby · Jul 06, 2008, 00:54:25

The only thing it could really be is registry keys, but I'd have thought they'd have gone if you've cleaned the registry. I'm baffled.

Could it be a dodgy download? Have you tried downloading a fresh installer?

psp83 · Jul 06, 2008, 00:55:25

I used CCleaner to clean the reg.

psp83 · Jul 06, 2008, 00:56:11

Quote from: Sebby on Jul 06, 2008, 00:54:25
Could it be a dodgy download? Have you tried downloading a fresh installer?

Yes, even tried v2 again and still got the same problem.

Sebby · Jul 06, 2008, 00:56:36

So it must be some other application interfering. A firewall, perhaps? Antivirus?

psp83 · Jul 06, 2008, 01:01:49

I dont have a software firewall (windows one is disabled) and have nod32 (av only) running in the background. Other than that its just the usual windows stuff running..

Rik · Jul 06, 2008, 01:03:34

Have you checked your processes for anything odd, Paul?

Sebby · Jul 06, 2008, 01:04:42

Quote from: psp83 on Jul 06, 2008, 01:01:49
I dont have a software firewall (windows one is disabled) and have nod32 (av only) running in the background. Other than that its just the usual windows stuff running..

I think it's worth disabling the antivirus temporarily and seeing if that makes any difference. This is going to be a process of elimination!

psp83 · Jul 06, 2008, 01:05:24

Quote from: Rik on Jul 06, 2008, 01:03:34
Have you checked your processes for anything odd, Paul?

Yeh, everything is fine, just the usual windows stuff.. Double checked online aswell just incase.. I've also "end tasked" most bg apps and only kept the most important ones running..

psp83 · Jul 06, 2008, 01:06:43

Quote from: Sebby on Jul 06, 2008, 01:04:42
I think it's worth disabling the antivirus temporarily and seeing if that makes any difference. This is going to be a process of elimination!

I've done that already sebby.. see reply to rik's post

psp83 · Jul 06, 2008, 01:07:49

Just a thought.. I reformatted a few months back..

Wondering if something failed or got corrupted when i reformatted

Sebby · Jul 06, 2008, 01:08:23

Right... How about safe mode with networking? I just want to establish if it's Windows (in which case we'd expect the same result in safe mode with networking) or an application (even if you've close most of them).

psp83 · Jul 06, 2008, 01:10:55

Quote from: Sebby on Jul 06, 2008, 01:08:23
Right... How about safe mode with networking? I just want to establish if it's Windows (in which case we'd expect the same result in safe mode with networking) or an application (even if you've close most of them).

Will try that tomorrow. I'm doing work at the mo

But IE7 is also crashing on me now

The only browser that is working ok is Opera 9.5.

Sebby · Jul 06, 2008, 01:12:03

Very strange - perhaps an issue with the TCP/IP stack, though I would have thought Opera would be affected too. Let us know how you get on with safe mode.

Baz · Jul 06, 2008, 09:43:44

have you checked for virus/spyware.

Glenn · Jul 06, 2008, 09:45:18

Paul, when you say you have tried a new profile, was that a new Windows profile? If not reboot the PC log on as administrator, rename your current profile the log on as you again and try that.

What do the errors say, do they give stop codes at all? Is there any thing in the event log?

chrisga · Jul 06, 2008, 09:53:32

As a slight aside, I have problems with FF3 on eBay - The drop down menus refuse to work. It's fine with FF2 - I'm one of those odd balls that uses Linux though, so you kind of get used to things like that in a M$ world

Baz · Jul 06, 2008, 10:14:49

do you have a prog called Rescuetime running. Have found a few links on Google about it crashing FF
here