Mail issues

Rik · Jul 08, 2008, 08:37:59

The clarification wasn't clear.

Steve · Jul 08, 2008, 12:24:22

On a lighted hearted note, just looked at an email header and clunker is still going strong! Long may he continue.

Received: from clunker.idnet.net (mail.idnet.com [212.69.36.210])

Rik · Jul 08, 2008, 12:26:20

Curious - they said they couldn't use him, maybe a change of name by deed poll?

Steve · Jul 08, 2008, 12:27:48

A bit like Dr Who then

Rik · Jul 08, 2008, 12:29:29

Computers imitate art.

Tacitus · Jul 08, 2008, 18:35:57

I see idnet.com email is currently reported as sub-optimal. Any idea why or what's going on?

We're coming up to a week so it should have been sorted by now.

Rik · Jul 08, 2008, 18:38:50

They were still tweaking the forwarding, Tac, plus it's not on as powerful a server and they haven't yet done the data recovery.

Tacitus · Jul 08, 2008, 18:47:01

Quote from: Rik on Jul 08, 2008, 18:38:50
They were still tweaking the forwarding, Tac, plus it's not on as powerful a server and they haven't yet done the data recovery.

Time for a more detailed update?

Rik · Jul 08, 2008, 18:52:19

I suspect they are waiting till they can say something meaningful.

Glenn · Jul 08, 2008, 19:06:40

Maybe they have ordered a new server and are waiting for it to be delivered?

Rik · Jul 08, 2008, 19:09:15

I do know that they are still waiting for Trevor to finish his checking.

Sebby · Jul 08, 2008, 19:12:55

Come on Trevor, you can do it!

Tacitus · Jul 08, 2008, 20:04:24

Quote from: Glenn on Jul 08, 2008, 19:06:40
Maybe they have ordered a new server and are waiting for it to be delivered?

I can imagine the current situation is temporary. Quite possibly the recent debacle has prompted quite a big order of new kit for use in various places.

Simon · Jul 08, 2008, 20:24:11

I think it was certainly a wake up call.

gingergalore · Jul 09, 2008, 14:31:08

I am inundated with spam on Outlook Express - is IDNet mail allowing everything through?

Rik · Jul 09, 2008, 14:33:39

I'm not seeing much, but they may have spam filtering down atm, I know they were using a 'lighter' version.

Rik · Jul 09, 2008, 14:51:54

UPDATE

1) Spam filtering has been turned off periodically over the past 24 hours as the server has been tweaked

2) Some people have been experiencing problems with SMTP authentication, this should be resolved today

3) Trevor is still file-checking, after a week. Until, and unless, he finishes, then it is not possible to start any mail recovery for those with mail stored in webmail or IMAP.

4) Planning to prevent this situation ever occurring again is under way.

Tacitus · Jul 09, 2008, 14:58:20

Quote from: Rik on Jul 09, 2008, 14:51:54
UPDATE
3) Trevor is still file-checking, after a week. Until, and unless, he finishes, then it is not possible to start any mail recovery for those with mail stored in webmail or IMAP.

I'm guessing that Trevor may well be toast.

If not completely, there must be some v serious corruption.

Rik · Jul 09, 2008, 15:12:18

That's my feeling, Tac. I'd be inclined to pull the plug, but I know they want to try and recover data for people.

Tacitus · Jul 09, 2008, 16:34:42

Quote from: Rik on Jul 09, 2008, 15:12:18
That's my feeling, Tac. I'd be inclined to pull the plug, but I know they want to try and recover data for people.

I suppose while there's still life etc. If it looks as though it's making progress I guess they have little to lose by leaving it going. There must be a point where they have to call time. Full marks though for trying