New survey to complete

Noreen · Jul 09, 2008, 17:57:43

IDNet isn't listed

but there is space for "other" and for the ISP to be named.
http://surveys.idg.co.uk/ss/wsb.dll/tracyf/pcabroadbandsurvey2008.htm

Rik · Jul 09, 2008, 18:04:29

I got as far as the speed test, which dumped me out from the survey.

Glenn · Jul 09, 2008, 18:40:54

All filled out, thanks Noreen

LesD · Jul 09, 2008, 20:00:25

Quote from: Rik on Jul 09, 2008, 18:04:29
I got as far as the speed test, which dumped me out from the survey.

Same thing happened to me!

So after saving this:

Date 09/07/08 19:58:08
Download speed 3266.29 Kbps (3.19 Mbps)
Upload speed 378.02 Kbps (0.37 Mbps)
Server Port 8095 (tcp)
Server Address speedtest1.pcadvisor.co.uk

I did it again but did not run the speed tester and simply filled in the numbers I got the first time and this time I got all the way through to the end.

kinmel · Jul 09, 2008, 20:08:28

It was TTBs test and worked fine for me, I open it in a new tab though

LesD · Jul 09, 2008, 20:14:26

Quote from: kinmel on Jul 09, 2008, 20:08:28
It was TTBs test and worked fine for me, I open it in a new tab though

Yes I saw the "Back to Survey" button on the first page of the test but not seeing the result I followed the usual TBB's route to get them. Having done that there was no obvious way back. The "big" back button bypassed the the first page and took me the survey front page.

Your canny approach was the right one Alan.

Ann · Jul 09, 2008, 23:01:49

Mine was a bit worrying. Profile of 6500 and throughput of just 3 and a bit so I did a BT test just now and got throughput of 2088 which is even worse.. oops.

Sebby · Jul 10, 2008, 00:14:03

I've just completed it. However, it seems that (as is the case with most of these silly surveys) they've failed to ask for the actual connection rate (and whether you are on IPStream or LLU, as the former uses IP profiles). As such, the speed results are meaningless. They'll just collate the results as if everyone connects at the same rate and provide some completely inaccurate data.

Glenn · Jul 10, 2008, 07:16:53

Quote from: Ann on Jul 09, 2008, 23:01:49
Mine was a bit worrying. Profile of 6500 and throughput of just 3 and a bit so I did a BT test just now and got throughput of 2088 which is even worse.. oops.

Whenever I try the BT test is says my details don't match their records for my line

merlin · Jul 10, 2008, 07:17:11

done

Rik · Jul 10, 2008, 08:26:56

Quote from: Glenn on Jul 10, 2008, 07:16:53
Whenever I try the BT test is says my details don't match their records for my line

Have you tried with IE, Glenn?

Rik · Jul 10, 2008, 08:27:48

Quote from: Ann on Jul 09, 2008, 23:01:49
Mine was a bit worrying. Profile of 6500 and throughput of just 3 and a bit so I did a BT test just now and got throughput of 2088 which is even worse.. oops.

Have a word with support, Ann, unless it clears in the next 24 hours.

Glenn · Jul 10, 2008, 08:44:50

Quote from: Rik on Jul 10, 2008, 08:26:56
Have you tried with IE, Glenn?

I only have IE on the laptop Rik

Rik · Jul 10, 2008, 08:50:21

Ah!

Might be worth a word with support, then, they should be able to tell you the profile.

Glenn · Jul 10, 2008, 08:55:25

The TBB test showed 2.25Mb/s which is some where around what I expected, so no real need to contact them

Sebby · Jul 10, 2008, 20:42:15

What's the profile? 2,500k?