"Looking up..." Delay

Started by net91, Jul 14, 2008, 16:29:01

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net91

Thanks RickR, I've found whether I'm interleaved now anyway.
Dan

net91

The problem is also occurring on two Windows Vista machines connected to the same router (one of them is connected via ethernet and one is connected via wireless.)

I'm going to try resetting my router to factory defaults as IDNet support have suggested.

Is it possible this problem is being cause my a malfunctioning or damaged router (as in one the needs replacing)? ???
Dan

Rik

It's possible, Dan. Can you borrow a router from anyone?
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

net91

I've restored my router to factory defaults (I also left it off for about half an hour to let the line reset), so I'll see how things go.

Quote from: Rik on Jul 23, 2008, 15:37:10
It's possible, Dan. Can you borrow a router from anyone?

Everyone I know either only has one router or none at all.
Dan

Steve

Quote from: net91 on Jul 23, 2008, 15:31:07

Is it possible this problem is being cause my a malfunctioning or damaged router (as in one the needs replacing)? ???

I believe its always worth while having a spare router even if only to eliminate it as the potential source of a problem. Interestingly I had an issue with one machine running vista last weekend with looking up delays. I didnt swap the router as the other machines were ok, I flushed the dns cache, stopped and restarted the dns service all to no avail. My only solution was to change the adaptor DNS settings from automatic to manual (using idnet DNS on router and machine). Now the only delay is accessing the router from that machine so I solved the browsing delay but not the source of the problem.
Steve
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This post reflects my own views, opinions and experience, not those of IDNet.

Rik

Quote from: net91 on Jul 23, 2008, 17:05:03
Everyone I know either only has one router or none at all.

IDNet might be willing to lend you one.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Rik

Quote from: stevethegas on Jul 23, 2008, 17:18:25
I believe its always worth while having a spare router even if only to eliminate it as the potential source of a problem.

I agree, Steve, I have a cupboard full of spare bits for just that reason. That and I can't bring myself to throw anything away. ;)
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Steve

Quote from: Rik on Jul 23, 2008, 17:31:15
I agree, Steve, I have a cupboard full of spare bits for just that reason. That and I can't bring myself to throw anything away. ;)

I would be very embarrassed to state how many routers I have lying around :)
Steve
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This post reflects my own views, opinions and experience, not those of IDNet.

net91

Do I just speak to support to see if they are willing to lend a router?

Quote from: stevethegas on Jul 23, 2008, 17:18:25
I believe its always worth while having a spare router even if only to eliminate it as the potential source of a problem.

I will replace the router if I can determine it's the source of the problems, but I would like to be sure first if possible. I suppose I may just have to get one for testing purposes (may be usefull in the future as well).

Anyway for now I'll just see how things are now I've reset my router. I just want to get to the bottom of this now.
Dan

Rik

Hi Dan

If you ask support nicely, they have been known to lend routers, though usually it's when there's a line issue. Worth a try.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Rik

Quote from: stevethegas on Jul 23, 2008, 17:40:36
I would be very embarrassed to state how many routers I have lying around :)

Go on, be brave, no-one is listening. ;)
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

net91

Hi

I'll try. Are their hours 9am-5pm?
Dan

Rik

8 - 6:30, Mon - Thurs, 8 - 6 Friday. :)
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

net91

 :thnks:

If the problem is still there hopfully it occurs before they close this evening.
Dan

Rik

Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Steve

Quote from: Rik on Jul 23, 2008, 17:46:53
Go on, be brave, no-one is listening. ;)

Netgear DG834g v2,Netgear DG834gt ,Belkin G+mimo,Linksys wg54gs,Zyxel P660HW, 2Wire 2700 HGV and in my opinion the best of the bunch a speedtouch 585v6.The netgears' dont seem to like the heat and the wireless was always a problem,The belkin was ok but again suffered from wireless problems. the Zyxel I really struggled to understand the port forwarding,the 2wire gives me an inferior sync and thus profile and has no UPNP. The linksys gets used as an additional wireless access point which seems to help throughput wihen multiple wireless devices are being used and seems to have a higher ouput than the 585v6 :-[ :-[
Steve
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This post reflects my own views, opinions and experience, not those of IDNet.

net91

Does anyone experience a delay when they go onto this site;
http://www.teletext.co.uk/

I was using the Google news page to try loading a few different websites and experienced the problem on this site. I have experienced it twice with this site recently, so I just wanted to check it's not an issue with this site.
Dan

Rik

#142
About 0.5 seconds on looking up, but only the first time.

Pings timeout, a tracert times out when it enters their network, so it may just be that their routers are set not to respond to pings.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

net91

It took me quite alot more than that, although normal every other time I try and load it. I would say this means the issue is still there.  :(
Dan

Rik

Check my addition, Dan, but there does seem to be a delay in resolution. Support can take a look at it and see what's happening.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

net91

Does their routers not being set to respond to pings affect the loading speed of the page?

Quote from: Rik on Jul 23, 2008, 18:13:28
Check my addition, Dan, but there does seem to be a delay in resolution. Support can take a look at it and see what's happening.

Do you mean you are seeing a delay on this page?
Dan

Rik

No, their routers not responding just make it harder to run normal diagnostics to see where the delay is.

IDNet can look at the DNS server to see that's it's resolving OK, which it appears to be from the ping (213.165.3.20). However, I note that the resolution takes longer than, say the BBC.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

net91

Thanks

I'm going to see what other sites are like since I reset my router.
Dan

Steve

What happens if you insert instead the IP address for www.teletext.co.uk into your browser? Do you still get the delay?
Steve
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This post reflects my own views, opinions and experience, not those of IDNet.

Rik

I do, Steve. There's a significant connection delay, which is why my instinct is that this is a fault within the teletext network or specific server.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.