Webmail Down Again?

Started by Pez, Jul 24, 2008, 15:09:49

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Pez

For some reason I'm getting 'Login failed' while using the webmail? Is anyone else getting this?

Simon

Seems OK here.  Are you using the new secure log in, or the normal one?
Simon.
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This post reflects my own views, opinions and experience, not those of IDNet.

Pez

Quote from: Simon on Jul 24, 2008, 15:14:38
Seems OK here.  Are you using the new secure log in, or the normal one?

I've tried both of them, both give the Pink error box with 'Login Failed'

Simon

I got that the first time, but that was because I got the password wrong.  All OK after that.
Simon.
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This post reflects my own views, opinions and experience, not those of IDNet.

Pez

Quote from: Simon on Jul 24, 2008, 15:20:43
I got that the first time, but that was because I got the password wrong.  All OK after that.

Very strange, I just checked my password in the Customer Login on the homepage and it is all correct.

Tacitus

Just tried it via the secure link and it seems OK.

Rik

Fine here, both normal & secure. Best give support a ring, Pez, they can reset your password if necessary.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Steve

Quote from: Pez on Jul 24, 2008, 15:23:45
Very strange, I just checked my password in the Customer Login on the homepage and it is all correct.

Sorry to be obtuse I presume you checked your email password as my customer login password is different
Steve
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This post reflects my own views, opinions and experience, not those of IDNet.