New Mail Server??

Tacitus · Jul 26, 2008, 17:46:41

Just seen this on the iDNet forum on TB:

QuoteMight as well mention that POP & IMAP mail is being swapped to a new server early on Monday. Work is expected to be completed by 8:30, but there will be slow responses and timeouts as it takes place.

Can't find any ref to it on here, unless of course I'm missing something....

Rik · Jul 26, 2008, 18:05:39

Would you doubt me, Tac.

http://www.idnetters.co.uk/forums/index.php?topic=9458.msg210311#msg210311

Tacitus · Jul 26, 2008, 18:22:19

Quote from: Rik on Jul 26, 2008, 18:05:39
Would you doubt me, Tac.
http://www.idnetters.co.uk/forums/index.php?topic=9458.msg210311#msg210311

As I said I thought I may be missing something, but I would have expected to see it under Service Announcements.... Beats a hasty retreat

Rik · Jul 26, 2008, 18:22:55

I'll put up an announcement tomorrow evening, so it's more widely seen.

Tacitus · Jul 26, 2008, 18:23:54

Quote from: Rik on Jul 26, 2008, 18:22:55
I'll put up an announcement tomorrow evening, so it's more widely seen.

OK thanks Rik.

Tacitus · Jul 27, 2008, 19:06:54

Quote from: Tacitus on Jul 26, 2008, 18:23:54
OK thanks Rik.

And it's in red as well.....

Sebby · Jul 27, 2008, 23:16:39

There's no chance of anyone missing it that way.

Rik · Jul 28, 2008, 09:08:19

Quote from: Tacitus on Jul 27, 2008, 19:06:54
And it's in red as well.....

Maroon, actually.

I thought red was a bit too much...

Inactive · Jul 28, 2008, 09:25:03

It went from black to blue to maroon, very colourful..

Rik · Jul 28, 2008, 09:25:44

I was experimenting.

Glenn · Jul 28, 2008, 09:48:57

When Tac said red, I thought I was going colour blind

Rik · Jul 28, 2008, 09:50:59

No, just a question of naming, Glenn.

MikeT · Jul 28, 2008, 19:22:43

Has the new mail server broken already? Or am I just the only one blessed with no mail service?

Status page says all is well but:
The server responded with an error. , Server: 'pop3.idnet.com', Protocol: POP3, Server Response: '-ERR Cannot connect to POP server 212.69.36.210 (212.69.36.210:110), connect error 10061', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90

on all my Idnet.com mailboxes.

kinmel · Jul 28, 2008, 19:28:25

Mail server is working fine here

Simon · Jul 28, 2008, 19:32:48

Fine here too, Mike. Have you tried without SSL?

MikeT · Jul 28, 2008, 19:56:05

I'm not using SSL, the box is unticked.

My mail was working ok until today, I am at a loss to know whats happening.

I have altered nothing this end.

mchunt_idnet · Jul 28, 2008, 20:16:39

The ip address of the new mail server is 212.69.36.215, it looks like your computer is cacheing the dns entry for pop.idnet.com. If you use securemail.idnet.com instead or flush your dns cache you should be able to access email on the new server.

Lance · Jul 28, 2008, 20:32:15

Thanks for that, Martin!

MikeT · Jul 28, 2008, 20:39:54

Quote from: mchunt_idnet on Jul 28, 2008, 20:16:39
The ip address of the new mail server is 212.69.36.215, it looks like your computer is cacheing the dns entry for pop.idnet.com. If you use securemail.idnet.com instead or flush your dns cache you should be able to access email on the new server.

Whoosh...mostly that went over my head

but thanks. I restarted OE and it went straight in and attempted to get 245 msg's of which 179 were lost?

Message number 179 could not be retrieved. Account:*******, Server: 'pop3.idnet.com', Protocol: POP3, Server Response: '-ERR Message not found.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800420CD

So apart from the missing 179 its now working, many thanks Martin.

Lance · Jul 28, 2008, 22:47:02

What Martin was saying is that the last time you checked your email, your computer remembered the ip address of where to find it, to save time from not having to find it again. However, because the new server has a different ip address and your computer was still looking for the old one, it gave that error message.

MikeT · Jul 28, 2008, 23:00:26

Thanks for the explination, any ideas why I had 179 errors as per the quote I gave. They were numbered 1-179
Thats a lot of mail to go missing.

Lance · Jul 28, 2008, 23:03:46

I'm not sure to be honest. Do you have your email set to leave a copy of the message on the server? I'm sure no email was lost, but wonder if outlook express is getting confused!

MikeT · Jul 29, 2008, 08:23:22

I expect your right Lance, I would normally expect around 50-60 emails a day and I got around 45 delivered so the other 179 missing mails may have been an OE error, hope so!

I dont leave a copy on the server, until recently I didnt see a need...

Rik · Jul 29, 2008, 08:38:06

It's not generally a good idea, Mike, at least in the long term. Back up your mail locally, though.

Ray · Jul 29, 2008, 08:42:21

Quote from: MikeT on Jul 29, 2008, 08:23:22
I expect your right Lance, I would normally expect around 50-60 emails a day and I got around 45 delivered so the other 179 missing mails may have been an OE error, hope so!

I dont leave a copy on the server, until recently I didnt see a need...

There is this excellent free programme available here for making a backup of your email on your own machine.