New Netgear DG834G V5

David · Sep 25, 2008, 15:48:05

Quote from: Azzaka on Sep 25, 2008, 15:20:22
Taa Rik. Its nice to be able to read some honest opinions.

Azzaka.....be very careful with Rik he will spend your money faster than you can post

...my opinion is worth ....well nothing really but welcome to the forum

orainsear · Sep 29, 2008, 21:10:13

Quote from: Gary on Sep 25, 2008, 15:33:44
Having got one (v5) I would say the Broadcom really does outperform the conexant which provides worse sync rates and more line drops the Broadcom is used in many DSLAM's for LLU as well and is far from conservative, if anything the new chipset is, as far as saying the Broadcom is more trouble, I would not agree with you at all on that at all. I have had 2 months to play with the new chipset of there abouts and its now in its box and to be honest is now a potential door wedge so which company do you work for Netgear? to add a figure the v5 syncs at about 4340 where as the Broadcom suncs at 5597 downstream, upstream a difference of 1187 for broadcom and 1107 for the V5

Welcome by the way

It's possible the sync rate may improve with firmware updates.

Who is the manufacturer of the DSLAM that you have been testing the v5 with by the way?

Gary · Sep 30, 2008, 11:21:14

Quote from: orainsear on Sep 29, 2008, 21:10:13
It's possible the sync rate may improve with firmware updates.

Who is the manufacturer of the DSLAM that you have been testing the v5 with by the way?

Broadcom are the manufacturer, the other thing that concerns me orainsear is the sudden drop in warranty from two years to one, you would not buy a car that had a one year warranty, now netgear are dropping this on the new chipsets it makes you wonder about the product, also the V4 synced higher than the V5 with its initial firmware, adsl driver updates may help but even the AR7 in my version 3 gets a higher sync rate at this time

Rik · Sep 30, 2008, 11:22:27

TBH, Gary, warranties don't bother me as legislation overrides them.

Gary · Sep 30, 2008, 11:28:09

Quote from: Rik on Sep 30, 2008, 11:22:27
TBH, Gary, warranties don't bother me as legislation overrides them.

True, but when a company drops from 2 years to one year you have to wonder why? Also the broadcom chipsets have new features added to them which manufacturers have to pay to keep in place like a licensing system so using a cheaper company would make financial sense when you make millions of products and updating features in current chipsets gets too costly

Rik · Sep 30, 2008, 11:33:48

They probably cut the warranty to please the bean counters.

Gary · Sep 30, 2008, 11:35:38

Quote from: Rik on Sep 30, 2008, 11:33:48
They probably cut the warranty to please the bean counters.

Always the way, but dealing with Indian support with less beans would not be fun

Also the V5 and many new routers have an autoupdate feature for firmware which I'm not keen on either, and as the V5 I have stands and it may of course be faulty, a firmware update would have to be something special to recover the sync rate I have right now with it compared to the DG834N

orainsear · Sep 30, 2008, 17:46:35

Quote from: Gary on Sep 30, 2008, 11:21:14
Broadcom are the manufacturer, the other thing that concerns me orainsear is the sudden drop in warranty from two years to one, you would not buy a car that had a one year warranty, now netgear are dropping this on the new chipsets it makes you wonder about the product, also the V4 synced higher than the V5 with its initial firmware, adsl driver updates may help but even the AR7 in my version 3 gets a higher sync rate at this time

According to netgear.com the 1 year warranty is for North America, 2 year warranty for the rest of the world so it might not be all bad! I'm not sure why there is a difference between N.A. and the rest of the world though

Rik · Sep 30, 2008, 17:48:14

Lower levels of consumer legislation, perhaps?

Sebby · Sep 30, 2008, 18:05:05

Sounds like it, Rik.

Gary · Oct 01, 2008, 07:41:57

Quote from: orainsear on Sep 30, 2008, 17:46:35
According to netgear.com the 1 year warranty is for North America, 2 year warranty for the rest of the world so it might not be all bad! I'm not sure why there is a difference between N.A. and the rest of the world though

The new Netgears are being sold with one year warranty in the UK orainsear not two, as this link to the new DGN2000 shows, http://www.broadbandbuyer.co.uk/Shop/ShopDetail.asp?ProductID=7255

orainsear · Oct 01, 2008, 11:35:39

Quote from: Gary on Oct 01, 2008, 07:41:57
The new Netgears are being sold with one year warranty in the UK orainsear not two, as this link to the new DGN2000 shows, http://www.broadbandbuyer.co.uk/Shop/ShopDetail.asp?ProductID=7255

I think that may be an oversight by broadbandbuyer. It appears that they have lifted the specification directly from the Netgear.com website, and it does indeed only mention a 1 year warranty (no mention of international warranty).

The specifications for the DGN2000 on the Netgear.co.uk website state a 2 year warranty (the pdf datasheet says 1 year but it's identical to the Netgear.com one)

Of course this could well be incorrect so an email to Netgear.co.uk would (probably) clear things up.

Sebby · Oct 01, 2008, 15:03:13

Quote from: orainsear on Oct 01, 2008, 11:35:39
Of course this could well be incorrect so an email to Netgear.co.uk would (probably) clear things up.

You've obviously never emailed Netgear support!

Rik · Oct 01, 2008, 15:27:05

Oh yes I have.

Gary · Oct 01, 2008, 15:35:12

Quote from: Rik on Oct 01, 2008, 15:27:05

I wont be trying it again myself

orainsear · Oct 01, 2008, 20:41:26

Quote from: Sebby on Oct 01, 2008, 15:03:13
You've obviously never emailed Netgear support!

I did phone support once but the Indian sounding chap I spoke to didn't have a clue what I was talking about.

I'd have thought it would be U.K. sales that would be the folk to speak to? Or are they based abroad too? $:-\$

Steve · Oct 01, 2008, 23:32:23

Quote from: orainsear on Oct 01, 2008, 20:41:26
I did phone support once but the Indian sounding chap I spoke to didn't have a clue what I was talking about.

He probably thought it was something to do with coarse fishing equipent

Sebby · Oct 01, 2008, 23:36:45

Quote from: orainsear on Oct 01, 2008, 20:41:26
I'd have thought it would be U.K. sales that would be the folk to speak to? Or are they based abroad too? $:-\$

I'm not sure. I just know that they take months to reply if you email them, and they don't have a clue what they're talking about (so they just send a load of generic information not related to the issue).

Rik · Oct 02, 2008, 09:46:28

Proforma emails.

schwarzeweider777 · Oct 23, 2008, 13:45:41

On the DG834G V5. Netgear has the bad habit of NOT publishing their version numbers on the outside of packaging so you don't know which version you're buying. I have no experience with Netgear routers yet. I am looking forward to buying one (V5) in Canada, but looking at online seller's websites, it doesn't look like it has hit the Canadian market yet. Buying directly from Netgear isn't possible either, as you have to choose one State (among 52) on the ordering form, and I don't live in the USA. It's now been some 21 days since the last post on this site/thread. So what's going on ? Is V5 still under beta testing ? Has Netgear officially launched the product ?

Rik · Oct 23, 2008, 15:23:13

Hi and welcome to the forum.

We don't seem to know, unfortunately.

Sebby · Oct 23, 2008, 15:32:39

It certainly doesn't seem to be available in the UK, or at least not widely available.