Up to 80,000 AOLers face the boot from Carphone network

[Noreen]

Carphone Warehouse's ongoing network integration prompted by its purchase of AOL's broadband business in 2006 could spell trouble for tens of thousands of customers, CEO Charles Dunstone warned today.

In the firm's Q2 trading update, he said: "We have successfully migrated over 1.3m AOL customers: a further 80,000 customers, whose operating systems or hardware are incompatible with the new platform, are yet to be migrated and a proportion of these are likely to be at risk."

Carphone has already lost 12,000 AOL customers as a direct result of the migration. We've asked the firm which specific hardware and software set-ups are under threat and will update this story if we get an answer.................

http://www.theregister.co.uk/2008/07/31/carphone_trading_update_q2_2008/

[Rik]

I find it hard to understand why there should be a problem, tbh. Curious.

[Gary]

I find it hard to understand why there should be a problem, tbh. Curious.

So what is not compatible? as you say Rik I cant see the problem.

[Inactive]

Probably overloaded system, happy to lose a few.

[Gary]

Probably overloaded system, happy to lose a few.

its the sticky tape and glue holding it together In, they probably have lost the Blue Peter instructions by now to make another one

[kinmel]

I find it hard to understand why there should be a problem, tbh. Curious.

CPW's script-kiddies can't cope with anything that is not shown to them on-screen and it easier to dump paying customers than to train the staff properly

[Gary]

CPW's script-kiddies can't cope with anything that is not shown to them on-screen and it easier to dump paying customers than to train the staff properly

You mean they have staff? 

[Glenn]

CPW's script-kiddies can't cope with anything that is not shown to them on-screen and it easier to dump paying customers than to train the staff properly

So they dump

W95
W98
W2000
Mac
Linxu
Unix
FreeBSD

any others?

[Rik]

Vista?

[Gary]

Vista?

XP first Rik, 

[Sebby]

Vista?

[D-Dan]

You mean they have staff? 

You mean they train them 

[Colin Burns]

So what is not compatible? as you say Rik I cant see the problem.

im going to go for the exchange and it not being LLU for CPW

[Rik]

Good point, Colin. They don't actually mean not compatible, they mean not profitable.