Up to 80,000 AOLers face the boot from Carphone network

Started by Noreen, Jul 31, 2008, 12:21:07

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Noreen

QuoteCarphone Warehouse's ongoing network integration prompted by its purchase of AOL's broadband business in 2006 could spell trouble for tens of thousands of customers, CEO Charles Dunstone warned today.

In the firm's Q2 trading update, he said: "We have successfully migrated over 1.3m AOL customers: a further 80,000 customers, whose operating systems or hardware are incompatible with the new platform, are yet to be migrated and a proportion of these are likely to be at risk."

Carphone has already lost 12,000 AOL customers as a direct result of the migration. We've asked the firm which specific hardware and software set-ups are under threat and will update this story if we get an answer.................
http://www.theregister.co.uk/2008/07/31/carphone_trading_update_q2_2008/

Rik

I find it hard to understand why there should be a problem, tbh. Curious.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Gary

Quote from: Rik on Jul 31, 2008, 12:27:41
I find it hard to understand why there should be a problem, tbh. Curious.
So what is not compatible? as you say Rik I cant see the problem.
Damned, if you do damned if you don't

Inactive

Probably overloaded system, happy to lose a few.
Anything and everything that I post on here is purely my opinion, it ain't going to change the world, you are under no obligation to agree with me, it is purely my expressed opinion.

Gary

Quote from: Inactive on Jul 31, 2008, 12:49:04
Probably overloaded system, happy to lose a few.
:rofl: its the sticky tape and glue holding it together In, they probably have lost the Blue Peter instructions by now to make another one
Damned, if you do damned if you don't

kinmel

Quote from: Rik on Jul 31, 2008, 12:27:41
I find it hard to understand why there should be a problem, tbh. Curious.

CPW's script-kiddies can't cope with anything that is not shown to them on-screen and it easier to dump paying customers than to train the staff properly
Alan  ‹(•¿•)›

What is the date of the referendum for England to become an independent country ?

Gary

Quote from: kinmel on Jul 31, 2008, 12:51:57
CPW's script-kiddies can't cope with anything that is not shown to them on-screen and it easier to dump paying customers than to train the staff properly

You mean they have staff?  :o
Damned, if you do damned if you don't

Glenn

Quote from: kinmel on Jul 31, 2008, 12:51:57
CPW's script-kiddies can't cope with anything that is not shown to them on-screen and it easier to dump paying customers than to train the staff properly


So they dump

W95
W98
W2000
Mac
Linxu
Unix
FreeBSD

any others?
Glenn
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This post reflects my own views, opinions and experience, not those of IDNet.

Rik

Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Gary

Damned, if you do damned if you don't


D-Dan

Have I lost my way?



This post doesn't necessarily represent even my own opinions, let alone anyone else's

Colin Burns

Quote from: Killhippie on Jul 31, 2008, 12:48:12
So what is not compatible? as you say Rik I cant see the problem.

im going to go for the exchange and it not being LLU for CPW

Rik

Good point, Colin. They don't actually mean not compatible, they mean not profitable.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.