New Router

[net91]

I do have that config free software as I have a Toshiba laptop here, but it couldn't see the wireless network. I don't think it has ever seen any wireless networks, and it wasn't picking up any of the other ones that normally show up from other people who live around here.

I have had the router connected via ethernet to a laptop this morning and seem to be getting nowhere. I did another hard factory reset. Everytime I got about 3/4 of the way through set up it would lock up, and I would have to pull the power cord out. When I start it up again I am back at the beginning of the setup, it seems to be stuck in this loop.

[Rik]

It certainly sounds to be a sick router, Dan. I think I'd RMA it at this point. (Do you have a friend handy whose line you could try it on as a last check?)

[net91]

Yes, I'll give that a try, although I don't think I'll get it setup on their line if it keeps locking up.

TBH given that it is only a week old and I'm having these problem I'm not to keen on keeping it.

[Rik]

I was just thinking that if it doesn't set up on their line, it will be pretty conclusive proof of a fault, Dan.

[net91]

I've just spoken to DSL Source and they have said that they will issue refund if I return it as it does appear to be faulty.

[Inactive]

If you do need another router, I noticed that Dabs ( wash my mouth out ) have the Zyxel 660 same as mine, but badged as a Dabs unit for £19.99 +p&p.

http://www.dabs.com/ProductView.aspx?Quicklinx=55X6

[net91]

Thanks, sounds like it'll be worth a look. 

Luckily I know someone down my road, is home today, and will let me test the router out on their line. So I will do this as Rik suggested to confirm that the router is dodgy.

[Steve]

Sounds knackered to me, never much grief with the previous version. Here's a link to the setup.pdf if you've not got one http://www.thomsontelecompartner.com/dsl-modems-gateways/products/product-detail.php?id=161. Last question, does the power LED go red whilst holding in the reset button

[net91]

Thanks Steve.

When I did a factory reset all the LEDs went off for a moment then the power, ethernet, wireless and dsl (although not the broadband) LED came one one after the other. Also the initial set up wizard ran when I opened a web browser.

[Steve]

According to the guide you should get a red power LED after about seven seconds of reset pin pressure

[net91]

I'll try it again to see if that happens.

[Sebby]

I think it sounds like the factory reset worked, Dan.

[Steve]

It looks like it did something........where's that other router?

[net91]

I did another hard reset today and the power LED does turn red before it resets. When I tested the router on a different line it had the same problems as on mine, so the router has now been posted back for a refund.

So once again I am looking for a new router. I'm going somewhere this evening where there's a Comet and PC Word so I'm going to have a look there.

[Rik]

You'll probably pay for the privilege, unfortunately, Dan.

[net91]

I've noticed that they seem a little dear compared to some on line stores. However I'm interested in getting a replacement quite quickly as my old router isn't working properly.

[Rik]

It might be worth checking whether there's an online deal that you can order and then pick up at the store.

[net91]

That's what I'm doing now.   

[Rik]

 

Like minds, eh.

[net91]

Like minds, eh.

Indeed. 


I've heard some good things about Zyxel and Zoom routers, any experience with these brands?

[Rik]

I haven't. In has a Zyxel though and swears by it.

[net91]

Reviewers over on Amazon would certainly seem to agree.

This router is available to collect at store from PC World and even mentions Mac support. Tempting.

[Rik]

Go for it, Dan, you know you want to.

[Steve]

I think its a lottery.. The Zyxel P660HW uses the AR7 chipset I think someone will correct me if I am wrong. See http://www.thinkbroadband.com/news/3257-dsl-modem-chipset-issue-comes-to-the-fore.html but as Rik says In is very happy with it. I bought a very expensive DG834N 2 days ago with a USB n adaptor and certainly wireless performance is better on standard g devices than the previous 585v6.The n adaptor connects at 130-270Mbps. This router apparently also can be a nightmare in some people hands others give it rave reviews

[Rik]

Sound like the debate between plasma and LCD TVs, Steve.