Another dropped PPP?

[Simon]

Had a reply from Andrew:

"There were no system-wide outages that we are aware of around that time yesterday either on our side or BT's.
I will get your line checked with BT to see if there are any issues present on your line specifically and let you know."

I have replied, pointing out that it wasn't just me, with a reference to this thread.

[Sebby]

Thanks, Simon.

[Rik]

I lost PPP at 21:04:16, so it's not a gateway issue.

[drummer]

Wed, 2008-08-06 21:04:20 - CHAP authentication success
Wed, 2008-08-06 21:04:23 - LCP down.
Wed, 2008-08-06 21:04:25 - Initialize LCP.
Wed, 2008-08-06 21:04:25 - LCP is allowed to come up.
Wed, 2008-08-06 21:04:44 - CHAP authentication success

dsl4

[Simon]

Heard back from Andrew again:

Despite the flag on your line, BT turned nothing up so it must have been a blip.

We've seen a number of end users affected by a ppp drop around the time you mention, but it wasn't as the result of anything within our network that we can see.

There were a number of thunderstorms overnight in the region which can commonly cause stale sessions on the BT network side.

Though there have been no official notifications regarding this from BT, we feel this is likely what caused the drops.

[Rik]

I suspect that's as much as anyone can guess for such a brief outage. I've never heard of thunder affecting PPP before, though.

[vitriol]

I lost connection around 9pm last night too.  Unplugged router from the phone line, left it 30 secs and then put it back in.  Been fine since.

[Simon]

I lost connection around 9pm last night too.  Unplugged router from the phone line, left it 30 secs and then put it back in.  Been fine since.

I just left mine alone and waited, then it came back on it's own after a couple of minutes.

[Sebby]

I suspect that's as much as anyone can guess for such a brief outage. I've never heard of thunder affecting PPP before, though.

Me neither. I'm not convinced that was the cause.

[Rik]

Unless it affected a data centre?

[Steve]

Unless it affected a data centre?

Thats what I wondered last night

This was part of my log when I lost PPP whether this points to BT as source of fault or Rik switching something off I am unsure.

rhost = ESR9.Miltonkeynes4)

[Rik]

I noticed you were passing by, Steve.

[Sebby]

Unless it affected a data centre?

True - it's possible.

[Simon_idnet]

After denying any problems and claiming all was well we have now received notification from BT that they are to be perform "engineering works" on their router that connects to us. This is to take place in the early hours (00:01 to 06:00) on the morning of Thursday 14th. With the possibility of follow-up works in the same time frame on 28th August. We can expect one or more periods of downtime during these windows.

Regards
Simon

[Rik]

Thanks, Simon. Curious that they are taking two weeks to do the follow-up, if needed...

[Simon]

Thanks for the info, Simon. 

[Sebby]

Thanks, Simon (D).

[Steve]

PPP down again for 5mins .gw5 via milton keynes

[Simon]

Hmm... nothing in my logs, Steve.

[Sebby]

Nor here...

[Rik]

My logs are clear too. I suspect the BT router which is due for attention this week.

[Steve]

No evidence of any service interruptions for last night in my router log. What ever BT did last night they must have done it very very quietly.

[Rik]

It always happens when I flag the outage, Steve. They do it to make me look silly. (Obviously, they don't know I'm quite capable of that all by myself! )

[psp83]

or did they do anything? you know what BT are like. say they will do something and don't do it.

[Rik]

There's a 'follow up', if required, in a fortnight.