Started last night?

juiceuk · Aug 19, 2008, 18:00:07

Has anyone else had throughput go downhill since last night? Web pages taking ages to load or just seem to stall. I'll do a speed test and it'll come back with very different results every time all way below what I should be getting. Doing a ping test sometimes shows packet loss but pings mostly OK.

This is the last speed test i done, previous ones have been lower and higher but only up to 2Mbps
Speed Test Results
Date 19/08/08 17:46:03
Speed Down 1039.43 Kbps ( 1 Mbps )
Speed Up 377.72 Kbps ( 0.4 Mbps )
Port 8095
Server speedtest2.adslguide.org.uk

This is what my router says I'm synced at.
Upstream Speed: 448 kbps
Downstream Speed: 6304 kbps

BT speed test comes back with ERROR every time I've tried it today. Looks like its too busy.

Rik · Aug 19, 2008, 18:01:29

No problems here. Have you checked your exchange to see if it's congested?

http://usertools.plus.net/exchanges/

wonder woman · Aug 19, 2008, 18:06:13

We have had the same problem for the last few days. Pages are slow to load and sometimes just end with a blank page.

Funny enough it seems to be more of a problem when we use IE rather than firefox.

We are on a fixed 1meg line and have done speed tests and the speed does not seem to be the problem.

Rik · Aug 19, 2008, 18:08:29

Does it vary at different times of day, Christine?

juiceuk · Aug 19, 2008, 18:17:16

Showing as green Rik. I did have my line fixed a few weeks ago because of noise caused by too much voltage but there is no noise on the line at the moment. While he was here he offered to give me a proper NTE5 master socket and adsl faceplate. He knew my brother

. Since then my connection has been great until last night. Firefox seems slower to me I use IEPro.

Rik · Aug 19, 2008, 18:19:05

Any variation by time? I know that there's a lot of bandwidth being taken up by the iPlayer and the Olympics just now.

juiceuk · Aug 19, 2008, 18:25:42

late last night 11pm, early this morning 6am and sort of all afternoon. it seems intermittent at the moment. Like one web page will load OK then one will hang.

Rik · Aug 19, 2008, 18:27:43

It's not a DNS problem, is it? Are you seeing any messages on the status bar?

ippylad · Aug 19, 2008, 18:29:08

I too have had throughput issues which I noticed around 10pm last night, I have just done a speed test at bt speedtest and got the following results

Down 8128
Up 832
IP Profile 6500
IP Throughput 2428

My router is not showing any restarts or drops....

im on .gw5

Quote from: juiceuk on Aug 19, 2008, 18:00:07
Has anyone else had throughput go downhill since last night? Web pages taking ages to load or just seem to stall. I'll do a speed test and it'll come back with very different results every time all way below what I should be getting. Doing a ping test sometimes shows packet loss but pings mostly OK.

This is the last speed test i done, previous ones have been lower and higher but only up to 2Mbps
Speed Test Results
Date 19/08/08 17:46:03
Speed Down 1039.43 Kbps ( 1 Mbps )
Speed Up 377.72 Kbps ( 0.4 Mbps )
Port 8095
Server speedtest2.adslguide.org.uk

This is what my router says I'm synced at.
Upstream Speed: 448 kbps
Downstream Speed: 6304 kbps

BT speed test comes back with ERROR every time I've tried it today. Looks like its too busy.

juiceuk · Aug 19, 2008, 18:34:22

I'm using Open DNS the moment Rik. I could try and change it back to IDnet. Status just says "waiting for" or "transferring". I am also on GW5.

Glenn · Aug 19, 2008, 18:35:05

I've been having the same issue too, not tried Firefox, only IE7. The problem seems to happen anytime of day that I had the laptop on, 05.30 - 06.30 and 16.00 23.00. One site that I had a lot of problems with yesterday was www.ukcampsite.co.uk/chatter with numerous blank pages, but after 2 or 3 refreshes the page would display correctly.

rgt247 · Aug 19, 2008, 18:39:43

I have just tried the link above with FF no problems loads in seconds. Which pipe / gateway is everyone one perhaps its linked to this. I am on dsl4.

Rik · Aug 19, 2008, 18:41:56

It looks like a mixture of DSL4 and GW5 to me, Rich.

Glenn · Aug 19, 2008, 18:43:24

It loads fine for me at the moment too, but it is one site that I remember causing a lot of problems last night. I'm on dsl4 too.

rgt247 · Aug 19, 2008, 18:46:52

I must be lucky I have not had problems last night or any other time recently. A very recent speed test. HERE

With a mixture of FF3 and IE7.

juiceuk · Aug 19, 2008, 18:47:53

I also tried the link it loads quick for me when i tried it, thats whats annoying though one second a page will load quick next it stalls or hangs until you refresh a few times. I'm on GW5. Logging in to MSN Messenger and hotmail have also been a right pain.

Steve · Aug 19, 2008, 18:52:13

I think this is related to http://www.idnetters.co.uk/forums/index.php?topic=9837.0 my web browsing has been general sluggish since yesterday with microsoft sites generally inaccessible

Rik · Aug 19, 2008, 18:56:40

Quote from: juiceuk on Aug 19, 2008, 18:34:22
I'm using Open DNS the moment Rik. I could try and change it back to IDnet. Status just says "waiting for" or "transferring". I am also on GW5.

Sorry, missed this. It would be worth trying the IDNet servers, I generally find them faster. If you change them in Windows, you won't need to re-boot the router.

Glenn · Aug 19, 2008, 18:57:43

Here are the results of a couple of tests on my poor line http://www.thinkbroadband.com/speedtest/results/id/12191684384833952551.html

&

Test1 comprises of Best Effort Test: -provides background information.
Your DSL connection rate: 2112 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 1750 kbps
Actual IP throughput achieved during the test was - 1623 kbps

juiceuk · Aug 19, 2008, 18:59:37

Don't know about the rest but my browsing has got a lot quicker and more consistent. Speed still lower than it should be though but getting better.

Speed Test Results
Date 19/08/08 18:58:12
Speed Down 2807.99 Kbps ( 2.7 Mbps )
Speed Up 378.06 Kbps ( 0.4 Mbps )
Port 8095
Server speedtest2.adslguide.org.uk

Rik · Aug 19, 2008, 19:01:07

I'm seeing normal speeds for my line, which is never fast, so perhaps I'm shielded from any problems...

MoHux · Aug 19, 2008, 19:04:30

Pages loading as they should here too ........ DSL4

Mo

juiceuk · Aug 19, 2008, 19:08:06

Finally managed a BT test and got this. I guess something has started to sort itself out.

Test1 comprises of Best Effort Test: -provides background information.
Your DSL connection rate: 6304 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 5000 kbps
Actual IP throughput achieved during the test was - 4076 kbps

Rik · Aug 19, 2008, 19:12:28

That's looking reasonable but not optimal. Keep an eye on things, I'll ask around tomorrow.

Dopamine · Aug 19, 2008, 19:50:03

Quote from: juiceuk on Aug 19, 2008, 18:00:07
Has anyone else had throughput go downhill since last night?

Yes, same here. One line which is usually rock solid, has dropped to a throughput average of below 1mbps, even though the sync is still 8128 with a 7150 profile.

Another, on a different exchange, is constantly resyncing at varying levels, but even when it's synced it is taking sometimes 20 minutes to connect to IDNet.

Spoke to support to ask whether there was a service issue with IDNet, but they have not seen any problems.

Both the above lines are with IDNet, but on different exchanges.