Everything owned by Microsoft is down for me! MSN, Xbox Live, - the lot!

[Inactive]

The BBC should never have started this service in the first place IMO, they should concentrate our funds to their normal activity, instead of wasting it on this extension to the service.

[Rik]

Well, we know how good the BBC are at self-promotion. What has always irritated me is they they expect others, ie ISPs, to meet the cost of the iPlayer traffic, yet they pay for satellite and terrestrial broadcast. It seems that they have a strange view of the economics. IAC, given facilities like Sky+, DTT HDD recorders and even VCRs, why do they need to provide yet another way to view programmes?

[net91]

So, signs of improvement?

I have been able to stay signed fine so far, unlike just before this issue started where I kept being signed out frequently. It all seems OK to me at the moment.

[Inactive]

. IAC, given facilities like Sky+, DTT HDD recorders and even VCRs, why do they need to provide yet another way to view programmes?

Exactly, surplus baggage as far as I am concerned, they should fund it, or dump it, preferably the latter.

[Rik]

I have been able to stay signed fine so far, unlike just before this issue started where I kept being signed out frequently. It all seems OK to me at the moment.

That's good. 

[Rik]

Exactly, surplus baggage as far as I am concerned, they should fund it, or dump it, preferably the latter.

Luddites to the left, please, pass right on down the carriage...

[Inactive]

 

[Simon]

Couldn't agree more, In, and it presents a dilemma for ISPs. This is the first Olympics when the iPlayer has been available, so there's no experience to have drawn on in terms of planning, and clearly demand has been much higher than any ISP expected. If this proves to be a one-off phenomenon every four years, there's no way that they can increase capacity 'for the duration'. That leaves them with a choice of apologising for the problem when it happens, or increasing capacity to cope regardless, which will mean increasing charges to pay for it.

So, we're looking forward to the London Olympics in 2013 then.   

[Rik]

You expect the construction to over-run that much then?

[Simon]

Absolutely - this is Britain! 

[XR219]

To be fair, its not just a Beeb thing as they are all at it.  ITV, C4 even Channel5! The technology is good, and it is a good facility to have...  but what we need in Blighty is propper network infrastructure... ala Estonia (believe it or not!) And wired infrastructure (of any type) is old hat. The way forward will be highspeed (draft N style) Wireless mesh type system, of which several already exist.... just not in the UK.

BT trialed fibre to the home in the late 80's ( I remember it being on tomorrows world) at a new housing development near bristol. Trouble was when ADSL came allong, none of the punters could get broadband, so it was all ripped out and replaced by copper! lol   

[Rik]

I agree with you. The only real solution is fibre. In the meantime, ISPs are not being helped by BT sliping backwards on delivery dates for WBC, both in terns of their own connections and those of their customers.

[Mytheroo]

BT are still installing fibre as they have had to overlay copper to give broadband to the new estate i live on. Not sure if it is local roadside-box to exchange link, and the house-to-roadside-box is still copper.

Regarding iPlayer, there was discussion of hosting the files in each exchange, totally bypassing the ISP's network. This feels workable IMO

[Rik]

I've seen no further discussion on that, have you Myth?

[Mytheroo]

not heard any more no, but my instinct is that it's a good solution. Even a 300gb drive would probably hold 80% of the TV shows ppl stream. Wouldn't take much to decide what to store on it, shouldn't be too hard to upload to it.  Maybe all this is too logical and easy though 

[Rik]

Way too easy for the juggernauts of the comms world to get their heads round.

[netgem21]

- Everything Xbox seems to be down again... Any ideas? Thanks 

[Rik]

None, I never use Xbox. Have a word with support if no-one chips in here.

[Rik]

Just spoken to support, can you do a tracert and let me have the target IP address so I can test too.

[netgem21]

Just spoken to support, can you do a tracert and let me have the target IP address so I can test too.

Sorry, I don't know what that is :S What do I need to do?
Thanks for helping by the way!

Update: MSN and Passport Services seems to have just dropped out too.

[Rik]

I can browse to MSN. A traceroute looks like this:

tracert www.msn.com

Tracing route to us.port.msn.com.nsatc.net [65.54.152.225]
over a maximum of 30 hops:

  1     1 ms     1 ms     1 ms  home [192.168.1.254]
  2    22 ms    21 ms    23 ms  telehouse-gw2-lo1.idnet.net [212.69.63.51]
  3    22 ms    21 ms    21 ms  telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]
  4    24 ms    23 ms    19 ms  redbus-gw2-g0-1-331.idnet.net [212.69.63.5]
  5    91 ms    90 ms    92 ms  80.253.101.249
  6    91 ms    92 ms    90 ms  ge-3-0-0-0.nyc-64cb-1b.ntwk.msn.net [207.46.37.45]
  7    95 ms    90 ms    92 ms  ge-0-0-0-0.nyc-64cb-1a.ntwk.msn.net [207.46.37.149]
  8   115 ms   116 ms   113 ms  ge-1-0-0-0.chg-64cb-1b.ntwk.msn.net [207.46.41.197]
  9   112 ms     *      113 ms  ge-7-0-0-0.chg-64cb-1a.ntwk.msn.net [207.46.41.213]
10   156 ms   156 ms   155 ms  ge-3-3-0-0.co2-64c-1b.ntwk.msn.net [207.46.41.194]
11   161 ms   159 ms   167 ms  ge-1-2-0-0.wst-64cb-1b.ntwk.msn.net [207.46.35.189]
12   156 ms   159 ms   159 ms  ge-1-0-0-0.tuk-64cb-1a.ntwk.msn.net [207.46.40.26]
13   159 ms   155 ms   159 ms  ten1-4.tuk-76c-1a.ntwk.msn.net [207.46.36.33]
14   166 ms   155 ms   161 ms  gig8-11.tuk-6nf-8b.ntwk.msn.net [207.46.38.162]

15     *        *        *     Request timed out.
16     *        *        *     Request timed out.
17     *        *        *     Request timed out.
18     *        *        *     Request timed out.
19     *        *     gig8-11.tuk-6nf-8b.ntwk.msn.net [207.46.38.162]  reports:
Destination net unreachable.

Trace complete.

It may be that your router needs to be reset or is using the wrong MTU.

[netgem21]

I can browse to MSN. A traceroute looks like this:

tracert www.msn.com

Tracing route to us.port.msn.com.nsatc.net [65.54.152.225]
over a maximum of 30 hops:

  1     1 ms     1 ms     1 ms  home [192.168.1.254]
  2    22 ms    21 ms    23 ms  telehouse-gw2-lo1.idnet.net [212.69.63.51]
  3    22 ms    21 ms    21 ms  telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]
  4    24 ms    23 ms    19 ms  redbus-gw2-g0-1-331.idnet.net [212.69.63.5]
  5    91 ms    90 ms    92 ms  80.253.101.249
  6    91 ms    92 ms    90 ms  ge-3-0-0-0.nyc-64cb-1b.ntwk.msn.net [207.46.37.45]
  7    95 ms    90 ms    92 ms  ge-0-0-0-0.nyc-64cb-1a.ntwk.msn.net [207.46.37.149]
  8   115 ms   116 ms   113 ms  ge-1-0-0-0.chg-64cb-1b.ntwk.msn.net [207.46.41.197]
  9   112 ms     *      113 ms  ge-7-0-0-0.chg-64cb-1a.ntwk.msn.net [207.46.41.213]
10   156 ms   156 ms   155 ms  ge-3-3-0-0.co2-64c-1b.ntwk.msn.net [207.46.41.194]
11   161 ms   159 ms   167 ms  ge-1-2-0-0.wst-64cb-1b.ntwk.msn.net [207.46.35.189]
12   156 ms   159 ms   159 ms  ge-1-0-0-0.tuk-64cb-1a.ntwk.msn.net [207.46.40.26]
13   159 ms   155 ms   159 ms  ten1-4.tuk-76c-1a.ntwk.msn.net [207.46.36.33]
14   166 ms   155 ms   161 ms  gig8-11.tuk-6nf-8b.ntwk.msn.net [207.46.38.162]

15     *        *        *     Request timed out.
16     *        *        *     Request timed out.
17     *        *        *     Request timed out.
18     *        *        *     Request timed out.
19     *        *     gig8-11.tuk-6nf-8b.ntwk.msn.net [207.46.38.162]  reports:
Destination net unreachable.

Trace complete.

It may be that your router needs to be reset or is using the wrong MTU.

How to I do the tracert? I've reset the router and this only started happening recently (within the hour) and no settings have changed. Can you access this link?

http://live.xbox.com/en-GB/default.aspx

[Rik]

I can access the link with no problems. I knew you'd re-booted the router, but we're talking about the possible need to do a factory reset.

To do a trace link, Hit Start > Run > CMD <enter>, then type tracert followed by the site you want to access, eg www.msn.com.

Do you know what mTU value you are using?

[netgem21]

I can access the link with no problems. I knew you'd re-booted the router, but we're talking about the possible need to do a factory reset.

To do a trace link, Hit Start > Run > CMD <enter>, then type tracert followed by the site you want to access, eg www.msn.com.

Do you know what mTU value you are using?

I'm a Mac user - where do I find the MTU value?

[Rik]

It's in your router, so if you access the router from your browser, you should be able to find the value. Ignore the tracert instructions, though, they are pure Windows. Support would be able to give you mac specific instructions.