Something seriously wrong?

[Ann]

Mine's not really good either..

Test1 comprises of Best Effort Test:  -provides background information.
    Your DSL connection rate: 7616 kbps(DOWN-STREAM),  448 kbps(UP-STREAM)
    IP profile for your line is - 6500 kbps
    Actual IP throughput achieved during the test was - 4833 kbps

I usually only get one year with an ISP before they start falling apart.. shame about this one..

[Inactive]

Mine;

Test1 comprises of Best Effort Test:  -provides background information.
    Your DSL connection rate: 8128 kbps(DOWN-STREAM),  448 kbps(UP-STREAM)
    IP profile for your line is - 7150 kbps
    Actual IP throughput achieved during the test was - 6388 kbps

So, no complaints here, it has been higher, but not very much.

[Steve]

Looks like a few people had a sluggish evening, certainly my speedtests were back to Olympic levels last night and of course first thing this morning back to normal. Interested that Sebby has mentioned a possible routing problem, as I am fairly sure that my problems started to occur after the "fix" for the microsoft sites not being available. I don't know whether any peering/routing rearrangements were made at this time but if so we seem to have joined an over subscribed one.

[dps08]

Something wrong here too it seems. Everything was fine and dandy yesterday evening, but this morning, I'm getting download speeds of 149kbps and upload speeds of 14kbps - impressive, eh? 

Have tried all the usual stuff like rebooting the router but nothing seems to be helping at all

[Rik]

Have you spoken to support?

[dps08]

Have you spoken to support?

Just spoken with them

Apparently everything looks fine so... dunno really.

Speeds have improved to more or less normal here so not sure what's happened.

Glitch in the matrix maybe? 

[Rik]

Could be. We know BT are doing work in connection with 21CN/WBC, but actually narrowing the cause seems to be difficult atm.

[Glenn]

More work is planned tonight on 28th, 00.01 - 06.00 as well, do you need to put an announcement out for that Rik?

[Rik]

I need to check if it's going ahead, Glenn.

[David]

    Your DSL connection rate: 5920 kbps(DOWN-STREAM),  448 kbps(UP-STREAM)
    IP profile for your line is - 5000 kbps
    Actual IP throughput achieved during the test was - 3266 kbps

If you wish to discuss these results please contact your ISP.

If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.

Your test has completed please close this window to exit the performance tester.

 
Morning everyone,just carried out this its down a little Im usually 4.8....and on gw5..
This is not a moan,just posting it in the hope it may help.

My money is on Bt work...hope things work out for the unhappy ones.

If there is a problem (and I dont know) Im sure Idnet will sort it out,

[Rik]

They will if people contact them, David. If they don't there's little they can do.

[Rik]

More work is planned tonight on 28th, 00.01 - 06.00 as well, do you need to put an announcement out for that Rik?

I've had a chance to check with Tim now, Glenn. BT have postponed the work, no new date has been set. I can't help but wonder if this router is implicated in the problems some people are experiencing.

[David]

They will if people contact them, David. If they don't there's little they can do.

True, I only posted in the hope it may isolate an area ......its pretty normal for my speeds to vary a little and because its normally later that I would expect to put down to congestion it really points more to BT works......but Im happy enough 

[Rik]

What I am beginning to wonder about is the faulty BT router that was identified weeks ago. Initial repairs were supposed to have been made on August 14, but no-one noticed any down time. The work was due to be finished tonight, but has been postponed without reason. Could it be that those experiencing problems are the ones that pass through that particular router? Unfortunately, there's no way for us to check that out.

[Steve]

Test1 comprises of Best Effort Test:  -provides background information.
    Your DSL connection rate: 8096 kbps(DOWN-STREAM),  448 kbps(UP-STREAM)
    IP profile for your line is - 7000 kbps
    Actual IP throughput achieved during the test was - 2154 kbps

I must be on the dodgy router then

[Rik]

I wish I knew if that was the case, Steve, I'm just thinking aloud about it. We know it was flaky and causing PPP session problems, is that what's causing the speed issues? Only BT could tell us.

[Steve]

I would like to try another router but I seem to be having great difficulty restoring ppp sessions at present, maybe  that's something to do with the above I dont know. Normally if I restart the router I log straight back in but recently it can take a good five minutes and the evening is probably not the best time to get stuck.

[Rik]

That sounds like the problems we were seeing with this router, Steve.

This was Simon's post on the issue:

http://www.idnetters.co.uk/forums/index.php?topic=9640.msg215367#msg215367

[Sebby]

It's a shame because IDNet have now been blamed for this when it may well be BT.

[ippylad]

Do the guys at Idnet not have anyway of working out from their stats and ones we provide if it is a routing, Idnet or BT issue?

I would feel more confident if the guys had some sort of idea what was wrong. I also sent an email Monday and had no reply.

I have put a few speedtest results here to show how it goes from one speed to another....







My router is syncing at 8128

[Sebby]

Well they did say there's nothing showing up as wrong at their end, and I'm inclined to believe them for the simple reason that not everyone is affected by this, despite being on the same gateways. I just ran a speed test and am still getting full throughput on a 4Mb profile.

Unfortunately, whilst BT play any part, it's difficult to tell who's at fault.

[Steve]

Test1 comprises of Best Effort Test:  -provides background information.
    Your DSL connection rate: 8096 kbps(DOWN-STREAM),  448 kbps(UP-STREAM)
    IP profile for your line is - 7000 kbps
    Actual IP throughput achieved during the test was - 2154 kbps

I must be on the dodgy router then

17.00 last night


08.00 Obviously an excellent result

Test1 comprises of Best Effort Test:  -provides background information.
    Your DSL connection rate: 8128 kbps(DOWN-STREAM),  448 kbps(UP-STREAM)
    IP profile for your line is - 7000 kbps
    Actual IP throughput achieved during the test was - 6523 kbps

I have changed my router,however it didn't feel any quicker last night and recently early morning speeds have always been good.Interestingly I am surprised by the increase in sync to maximum, as DMT tools which I use for diagnostics and nothing else reports interleave being on. Might even get full profile in a few days.

Also noted 2 PPP session drops last night on.gw5 via milton Keynes

[Rik]

Also noted 2 PPP session drops last night on.gw5 via milton Keynes

Which sounds like the BT router problem, Steve. Personally, I remain unconvinced that they did the original repairs, scheduled for August 14, as no-one reported any downtime that night. Now they've postponed the 'follow-up', so I'm left wondering what is going on with them.

Your speeds, otoh, look like congestion. Normally, I'd say it was an exchange problem, but after the Olympics, we have to allow for the possibility that IDNet have an issue though, to be fair, they told us about the congestion during the Olympics and they're not seeing any now from their end.

It would be worth letting support see your tests and the fact you've had PPP session issues, it will help them build a better picture of what's happening.

[Steve]

Thanks Rik, I suspect exchange congestion myself, I have added another variable into the equation by changing router so I will see how it goes over the next few days. It may change when the new school term starts.If not I will have a chat with support

[Rik]