Extremely Slow

[Den]

Just done a BT speed test.

DSL Connection  7616
IP Profile           6500

IP Throughput    1497                  Not looking good is it 

[Rik]

Have you talked to support, Den. If you are on the congested part of the network, they can do something to help you.

[Steve]

Mine's cr*p as well, trouble is its been worse since I contacted support I don't know what is going on at the moment but I have emailed them again

1400 5 September

Test1 comprises of Best Effort Test: -provides background information.
   Your DSL connection rate: 8128 kbps(DOWN-STREAM),  448 kbps(UP-STREAM)
   IP profile for your line is - 7150 kbps
   Actual IP throughput achieved during the test was - 2254 kbps

Thinkbroadband
05/09/08 16:08:45
Speed Down    1165.23 Kbps ( 1.1 Mbps )
Speed Up    375.96 Kbps ( 0.4 Mbps )
Port    8095
Server    speedtest1.adslguide.org.uk
IP Address    91.135.10.142

[Den]

Have you talked to support, Den. If you are on the congested part of the network, they can do something to help you.

Phoned support and was told to do more BT tests over the weekend and email them to Idnet  Sounded like a Friday teatime reply but sadly this means unless I am very lucky I will be stuck with these speeds over the weekend. 

[Pistol]

Yep slow here too though a little better than fer Den and Steve.

http://www.thinkbroadband.com/speedtest/results/id/1220631813862825128.html

Date     05/09/08 17:24:08
Speed Down    2144.30 Kbps ( 2.1 Mbps )
Speed Up    703.00 Kbps ( 0.7 Mbps )
Port    8095
Server    speedtest2.adslguide.org.uk

btspeedtest is throwin a wobbly with me right now. will try again later

[Rik]

Unfortunately, Den, it takes those tests to establish where the problem lays. There aren't any immediate fixes available, if the issue is a BT one, moving you around the IDNet network will not solve it. Once identified, though, they can do something and quite quickly.

[Rik]

Fwiw, I'm seeing about a 3% drop on my normal speeds, well within the margin of error for a speed test.

[Pistol]

Cheers Rik. Perhaps some of us are on the same pipes? Tested again and get the same lower speed, in my case about 45% drop in speed

Date     05/09/08 17:35:24
Speed Down    2346.14 Kbps ( 2.3 Mbps )
Speed Up    702.61 Kbps ( 0.7 Mbps )
Port    8095
Server    speedtest1.adslguide.org.uk

Though..to be fair,  i get a good speed (for my current reduced profile) on speedtest.net.. lol so go figure, maybe TB site is havin issues? Den and Steve try on speedtest and see out of interest?

edit: though ye got same low speed on bt speedtest..so scratch that idea :s

[Rik]

Being on the same central might be part of the problem, Pistol. If identified as such, IDNet can do some more balancing.

[Steve]

This better than one hour ago but also BT test has picked up a little since earlier

1730 5 September
Test:  -provides background information.
    Your DSL connection rate: 8128 kbps(DOWN-STREAM),  448 kbps(UP-STREAM)
    IP profile for your line is - 7150 kbps
    Actual IP throughput achieved during the test was - 3206 kbps

[Rik]

I wonder if the end of the business day is playing a part, Steve?

[Steve]

May be Rik? but normally daytime is fine its a rural exchange and historically its the evening time when I take a hit. On a lighter note I have been re balanced to a very balanced slow all day.

[Rik]

What I was thinking was that business use on the IDNet network may have tailed off, Steve.

[Pistol]

Perhaps Rik. I dont know about Steve and Den, but im on the Home SuperMax plan which means i at least should get priority at peak times as it says. Maybe thats why my results are a little better? Would be interesting to see any other users who are on the Home SuperMax plan if their results are the same as mine and better than those not on the plan..

[Rik]

Thing is, Pistol, that's priority through the BT network. It shouldn't affect the IDNet side at all.

[Den]

This is slightly better but not much, usually around 6.3 on my profile 

[Rik]

Do you know who you spoke to, Den?

[Den]

I think it was Miriam, Rik. Sounded very nice and not male 

[Steve]

Mine feels much quicker now than it did early. Rik's theory re idnet business use would fit at present.

[Rik]

I think it was Miriam, Rik. Sounded very nice and not male 

Definitely Miriam then.

[Rik]

Mine feels much quicker now than it did early. Rik's theory re idnet business use would fit at present.

Would you like that in a large, Sir?

[Sebby]

Would you like that in a large, Sir?

One size fits all, I thought.

[Den]

Is it BT, Idnet or the rain?



It's stopped raining now 

[Steve]

Sorry its still  raining here

[madasahatter]

It's not stopped raining all day for me - it's followed me across the Pennines as well