Extremely Slow

jaydub · Sep 17, 2008, 08:06:45

No, No, No. It's all mine.

Even better in the morning:

Test1 comprises of Best Effort Test: -provides background information.
Your DSL connection rate: 8128 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 7150 kbps
Actual IP throughput achieved during the test was - 6669 kbps

http://www.thinkbroadband.com/speedtest/results/id/122163436045265431994.html

vitriol · Sep 17, 2008, 08:28:07

And this morning at 08:25

Test1 comprises of Best Effort Test: -provides background information.
Your DSL connection rate: 8128 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 7150 kbps
Actual IP throughput achieved during the test was - 6748 kbps

ADSL Link      Downstream    Upstream
Connection Speed      8128 kbps      448 kbps
Line Attenuation      21.0 db 10.5 db
Noise Margin      11.9 db      23.0 db

Philip · Sep 17, 2008, 08:44:33

just done this one

Test1 comprises of Best Effort Test: -provides background information.
Your DSL connection rate: 7616 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 6500 kbps
Actual IP throughput achieved during the test was - 6067 kbps

Sebby · Sep 17, 2008, 13:29:34

Looking good. I really need to move closer to the exchange!

Ann · Sep 17, 2008, 13:56:54

Mine is rubbish again..

Your DSL connection rate: 7616 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 6500 kbps
Actual IP throughput achieved during the test was - 4495 kbps

Rik · Sep 17, 2008, 15:08:09

Have you talked to support, Ann?

Ann · Sep 17, 2008, 15:36:06

No Rik, I'm not much bothered. I'll just see what happens come November and maybe move on if I think anyone else can do better.

Rik · Sep 17, 2008, 15:38:47

They can help you now if you talk to them and the issue is with internal congestion.

jaydub · Sep 17, 2008, 23:10:23

Quote from: Ann on Sep 17, 2008, 13:56:54
Mine is rubbish again..

Your DSL connection rate: 7616 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 6500 kbps
Actual IP throughput achieved during the test was - 4495 kbps

Ann,

That really isn't that bad a speed.

My previous ISPs were NewNet and Zen and having just checked my TBB results, both ISPs gave results worse than that during the day

Out of all the ISPs out there, I still feel that both NewNet and Zen are in the top tier, so I wouldn't go jumping ship just yet. Frying pan and fire springs to mind.

Jon

Ann · Sep 18, 2008, 18:40:17

I know. That's why I say if I think anyone else can do better.. I'd look for another small company that hadn't got popular. I think that's the only way to go. As soon as a company gets popular all connections go down the pan. Tonight it's even worse. I just tried to watch something on youtube and it couldn't keep up. A little while ago it was fine so I guess they've balanced things again and this time away from me. Shame.

Sebby · Sep 18, 2008, 20:39:13

If you're not happy, you need to get in touch with IDNet, as they should be able to do something for you.

Den · Sep 18, 2008, 20:45:40

My profile is still high 7616 but tonight my through put has really dropped

Den · Sep 18, 2008, 20:48:50

Just ran another, I think I will ring support tomorrow as I am usually about 6000

Den · Sep 18, 2008, 20:58:04

http://www.thinkbroadband.com/speedtest/results/id/122176771167733516233.html

OK final test for the evening and I will ring tomorrow, fed up now

Den · Sep 18, 2008, 21:16:48

OK, so I lied, could not resist one more go as those were the slowest speeds I have recorded since I left eezee dsl

Ann · Sep 18, 2008, 22:30:46

I am going away tomorrow so will do something if it's still the same when I get back.. maybe.

Den · Sep 19, 2008, 07:53:13

Just tried it this morning.

Goes to show that evenings are worse but even then I normally have a result of 6300kbps

Ann · Sep 19, 2008, 08:47:05

Mine, on that test is 6360 this morning. Of course I'm going to catch a train in a minute so not here to enjoy it

Den · Sep 19, 2008, 12:28:26

Just ran the BT test and it came back with 5929kbps which is slower than my normal but a hell of a lot faster than last night, what is going on, is it just in the evenings or what?

Rik · Sep 19, 2008, 12:37:46

It sounds like peak time congestion, Den. If that is the case, and it's within IDNet's infrastructure, they will be able to identify the issue and do something about it.

Den · Sep 19, 2008, 21:19:08

I have rang them twice Rik and both times they have told me to run the bt tester. Last night was really bad so I rang them at noon today. Tonight I have logged about 6mb so I will check it over the weekend and see what happens.

Sebby · Sep 20, 2008, 00:27:55

Did you run the speed tester, or wouldn't it work?

Den · Sep 20, 2008, 08:47:33

Ran the BT speed tester a couple of times but mostley used thinkbroadband will check again now

Rik · Sep 20, 2008, 09:49:30

The only one which counts, Den, is the BT one. If it's a BT issue, that's all they will look at.

Sebby · Sep 20, 2008, 12:18:45

The reason I ask is because I just wondered if you'd run it and sent the results to IDNet, or whether you couldn't get it to work and so the problem just remains.