My broadband has just died around 4pm on Friday. No DSL light even on my modem.
Still no joy today, and i cant find any thing to suggest there is a problem on the BT or IDNet website.
Area 0114 Exchange- Attercliffe Sheffield
What is going on????
has your modem blown? can you borrow another one to see?
It could be one of many things, have you tried disconnecting any filters along with the attached phone / Sky Box etc.
Your exchange is showing as RED but this should only cause speed problems not a total loss of service.
As Inactive said you need to first find out if there is a problem your end , if you phone CS they will probably tell you to run a new extension directly from the modem to the master socket with the filter removed,this was the advice i was given when i lost my connection.
If this fails to get you connected then you will need to borrow a modem and connect it with the extension set up as above , if this fails you can tell CS its not your end and they can take it from there.