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Title: IDNet webmail
Post by: ayjay on Jul 20, 2009, 22:47:45

Hi, I set up an ID Net webmail account earlier this evening.

It won't let me log in. I have the user name and password correct to the best of my knowledge, (I have them in front of me in another tab showing my email settings).

Any suggestions?

Thanks.

Title: Re: IDNet webmail
Post by: Simon on Jul 21, 2009, 00:05:09

Hi, and. :welc:

How are you trying to log in? You're using the full email address, not just the bit before the @, yes? Do you get any specific error message?

Title: Re: IDNet webmail
Post by: Simon on Jul 21, 2009, 00:07:04

Oh, and it might be worth logging out and closing the other tab, in case it thinks you're trying to log in twice.

Title: Re: IDNet webmail
Post by: Sebby on Jul 21, 2009, 00:27:59

:welc: :karma:

Title: Re: IDNet webmail
Post by: ayjay on Jul 21, 2009, 07:13:17

Thanks for the welcome and the suggestions. It seems to be OK this morning.

There was no specific error message yesterday, the page was just reloading with the password field empty after each attempt to log in.

Title: Re: IDNet webmail
Post by: Ray on Jul 21, 2009, 08:21:09

:welc: :karma:

Title: Re: IDNet webmail
Post by: Rik on Jul 21, 2009, 09:49:34

There was a fault on the webmail client, now cleared. Welcome to the forum. :welc: :karma:

Title: Re: IDNet webmail
Post by: Bill on Jul 21, 2009, 09:56:33

Quote from: Rik on Jul 21, 2009, 09:49:34
There was a fault on the webmail client, now cleared.

Ermm..?

Title: Re: IDNet webmail
Post by: Rik on Jul 21, 2009, 09:57:44

You know what I mean. ;D

Title: Re: IDNet webmail
Post by: Bill on Jul 21, 2009, 10:08:28

I'm in a picky sort of mood this morning :P

Title: Re: IDNet webmail
Post by: Rik on Jul 21, 2009, 10:08:56

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Technical News & Discussion => IDNet Help => Topic started by: ayjay on Jul 20, 2009, 22:47:45