IDNetters Forums

Technical News & Discussion => Apple News & Discussion => Topic started by: Bill on Aug 05, 2010, 22:27:51

Title: SSL certificates
Post by: Bill on Aug 05, 2010, 22:27:51
On one of my email accounts the certificate was about to expire, so the admin renewed it. It's self-signed, as was the previous one, but Mail now won't let me send anything on that account. It complains:

QuoteCannot send message using the server xxxxxxxxxxxxxxxxx

The certificate for this server was signed by an unknown certifying authority.

If I tell it to try again, after 3 or 4 attempts it will go, but it's irritating to do that.

How do I tell it to stop moaning and accept the certificate? I've done it once before (think I had to mess with the keychain) but it was a long while ago and I've forgotten how I did it :bawl:
Title: Re: SSL certificates
Post by: Simon on Aug 05, 2010, 22:31:41
What's the mail client, Bill?
Title: Re: SSL certificates
Post by: Bill on Aug 05, 2010, 22:34:24
The one that comes with OS X 10.6.4 (Snow Leopard), it's v4.3
Title: Re: SSL certificates
Post by: Simon on Aug 05, 2010, 22:41:18
Ahh... :out:
Title: Re: SSL certificates
Post by: Glenn on Aug 05, 2010, 22:43:51
That will be why it is on the Mac board, Simon.  ;)
Title: Re: SSL certificates
Post by: Bill on Aug 05, 2010, 22:44:43
 :lol:
Title: Re: SSL certificates
Post by: Simon on Aug 05, 2010, 23:02:53
Can't see that from my phone.  :red:
Title: Re: SSL certificates
Post by: Bill on Aug 05, 2010, 23:08:45
Quote from: Simon on Aug 05, 2010, 23:02:53
Can't see that from my phone.  :red:

You need to get one of these (http://store.apple.com/uk/browse/home/shop_iphone/family/iphone?mco=OTY2ODA2OQ) :whistle:
Title: Re: SSL certificates
Post by: Simon on Aug 05, 2010, 23:42:37
Can't see that either.  :P ;D

It's not the phone, it's because I use the WAP forum interface, which loads much faster, but with only a basic text display.
Title: Re: SSL certificates
Post by: pctech on Aug 06, 2010, 14:08:17
The problem is your root certificates (used to sign certificates) are out of date.

I know how to update them on a Windows machine but not on a Mac.

Perhaps ensure you have all the OS updates?
Title: Re: SSL certificates
Post by: Bill on Aug 06, 2010, 15:24:07
Yes, everything's up to date.

:solved:

Got it sorted- basically I just had to re-start Mail and read the "Cannot connect" dialog box properly. It's got options to trust the certificate which don't appear on the (similar looking) box when you try to send an email... when all else fails, RTFM  :red: