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Technical News & Discussion => IDNet Help => Topic started by: Ardua on Jun 15, 2011, 18:46:31

Title: Timeout due to PPP Negotiation. Internet Cleared
Post by: Ardua on Jun 15, 2011, 18:46:31
My router log shows that I had 1 Hour and 8 mins of 'TimeOut Due to PPP Negotiation: Internet Cleared' from 00:00.59 last night. I can find no mention of any Planned BT Engineering Works on the WMMAL exchange or outages. There wasn't a DSL re-synch until 14:50 this afternoon when the outside air temp rose above 20C. Any thoughts? All looks normal now with a low router error rate.
Title: Re: Timeout due to PPP Negotiation. Internet Cleared
Post by: Steve on Jun 15, 2011, 18:51:03
Are you sure about the timings? I only ask as there was a hostlink blip at around 12.30 today and the fall over to the backup would be seen as a loss of PPP, for me according to my TBB ping monitor it was very short lived though.
Title: Re: Timeout due to PPP Negotiation. Internet Cleared
Post by: Ardua on Jun 15, 2011, 19:07:44
Timings as per my Fritz!Box router log which e-mails each day with what has been going on. The 'PPP' negotiation started at 14.06.11 at 00:00:59 and stopped at 01:00:09.

Senior moment - I am allowed one of those a day at my age.!! This all happened 41 hours ago on the 14th not in the early hours of the 15th - sorry. The ADSL re-synch was this afternoon: that was what made me look in detail at the log.
Title: Re: Timeout due to PPP Negotiation. Internet Cleared
Post by: Glenn on Jun 15, 2011, 19:13:07
These (http://status.zen.co.uk/broadband/outages.aspx?number=01684) could have caused the problems, the 0600 time is the finish not start time.
Title: Re: Timeout due to PPP Negotiation. Internet Cleared
Post by: Ardua on Jun 15, 2011, 19:20:11
Quote from: Glenn on Jun 15, 2011, 19:13:07
These (http://status.zen.co.uk/broadband/outages.aspx?number=01684) could have caused the problems, the 0600 time is the finish not start time.

Thanks Glenn. I did check for PEW but I couldn't find anything on the programme for this week. Clearly, I didn't drill down far enough.
Title: Re: Timeout due to PPP Negotiation. Internet Cleared
Post by: pctech on Jun 15, 2011, 19:22:40
It was probably one of these node issues that BT keep having.